Mr Movies

★★★☆☆
  • 101 N Splitrock Blvd

    Brandon, SD 57005

    Map & Directions
  • 605-582-6668

About Mr Movies

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LEWIS DRUG (grade- "Good Riddance"): I used to be a faithful Lewis movie renter, however, and incident where they said they didn't get a movie back from me when they got the other two that were returned with it... and their decision to charge me $90 for a replacement "rental quality" VHS drive me away (it was Benny and June, those are a dime a dozen). **eye roll**
MOVIE GUY r.i.p. (grade- "Top of Heep, Rockstar, Hometown A+... etc"): Luckily, a local Brandonite opened a great little movie store and secured my business for life... or so I thought (please forgive me movie guy). A reluctant convert from Movie Guy, where I enjoyed convenient location/hours, supporting a community business and outstanding personal customer service... often waiving my late fees even when I hadn't asked for them to be! As happy as I was for him to team up with another business and succeed personally... I miss the business as it was (probably because others didn't value the difference and Mr. Movies got a solid foothold, oh yeah... and NetFlix ; ). Now located in County Fair with a much reduced selection (if any, are they still there?) I have shamefully turned to the chain store as well. Miss ya Movie Guy!
MR. MOVIES (grade- "It'll do, Corp w/ home town excellence"): Happily, I've discovered the staff are clearly local and I've enjoyed EXCELLENT service!!! I can see how the first reviewer would be frustrated about the drop off hours, they really should throw in a drop on the building itself as drop boxes are extremely helpful. For me, its location and customer service... as long as they are here and doing a good job... I'll be giving this chain my business. Consider yourselves lucky Mr. Movies... your Brandon staff is VERY VERY good. As a member of management myself, I know what that is worth!

4
★★★★☆

LEWIS DRUG (grade- "Good Riddance"): I used to be a faithful Lewis movie renter, however, and incident where they said they didn't get a movie back from me when they got the other two that were returned with it... and their decision to charge me $90 for a replacement "rental quality" VHS drive me away (it was Benny and June, those are a dime a dozen). **eye roll**
MOVIE GUY r.i.p. (grade- "Top of Heep, Rockstar, Hometown A+... etc"): Luckily, a local Brandonite opened a great little movie store and secured my business for life... or so I thought (please forgive me movie guy). A reluctant convert from Movie Guy, where I enjoyed convenient location/hours, supporting a community business and outstanding personal customer service... often waiving my late fees even when I hadn't asked for them to be! As happy as I was for him to team up with another business and succeed personally... I miss the business as it was (probably because others didn't value the difference and Mr. Movies got a solid foothold, oh yeah... and NetFlix ; ). Now located in County Fair with a much reduced selection (if any, are they still there?) I have shamefully turned to the chain store as well. Miss ya Movie Guy!
MR. MOVIES (grade- "It'll do, Corp w/ home town excellence"): Happily, I've discovered the staff are clearly local and I've enjoyed EXCELLENT service!!! I can see how the first reviewer would be frustrated about the drop off hours, they really should throw in a drop on the building itself as drop boxes are extremely helpful. For me, its location and customer service... as long as they are here and doing a good job... I'll be giving this chain my business. Consider yourselves lucky Mr. Movies... your Brandon staff is VERY VERY good. As a member of management myself, I know what that is worth!

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I find it hard to accept that Mr. Movies in Brandon SD can still charge late fees after thier drop box was desrtoyed by a car. Now, in order to avoid Late Fees, you have to drop of your movies during thier buisness hours. I find this acceptable for those who work a day job, but if you are a Shift worker, you have to get up during your normal sleep hours to return movies at THIER convienience! They should at least reduce the fee since they can't recieve movies 24 hours a day as they previously did. I have paid my last late fee, and do not intend to give them any more buisness unless they drop or reduce the late fees until the drop box is replaced. The drop box has been gone for over a month now. Get with it Mr. Movies! I am very disappointed at thier lack of concern for thier own customers!!!!!

1
★☆☆☆☆

I find it hard to accept that Mr. Movies in Brandon SD can still charge late fees after thier drop box was desrtoyed by a car. Now, in order to avoid Late Fees, you have to drop of your movies during thier buisness hours. I find this acceptable for those who work a day job, but if you are a Shift worker, you have to get up during your normal sleep hours to return movies at THIER convienience! They should at least reduce the fee since they can't recieve movies 24 hours a day as they previously did. I have paid my last late fee, and do not intend to give them any more buisness unless they drop or reduce the late fees until the drop box is replaced. The drop box has been gone for over a month now. Get with it Mr. Movies! I am very disappointed at thier lack of concern for thier own customers!!!!!

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