The UPS Store

★☆☆☆☆
  • 9138 Arlon St A3

    Anchorage, AK 99507

    Map & Directions
  • 907-770-5932

Transportation & Storage

Transportation & Storage
More choices in Anchorage:
Resultset_next

UPS Store

2440 E Tudor Rd Anchorage, AK

Resultset_next

UPS Store

1120 Huffman Rd 24 Anchorage, AK

1.0 2
Hi! Sign in to let us know how The UPS Store was?
Write a Review
.

I had these jokers mail some scissors to myself in Paris for a class. We filled out the form with the help of the manager. They charged us $104 to get them there by Friday. They arrived the following week. No refund, No adjustment. When the UPS driver finally showed up he demanded $500 for "tax".

UPS acted as the import broker and filed the wrong papers so they made this a sale rather than a shipment. So, mailing our scissors to ourselves, which arrived late cost us $604. Then they dragged out the situation for 2 1/2 months saying they're working on a "resolution". They never ever did even refund us a penny. I even got the French embassy to write a letter explaining the situation to them. All they had to do was write a revised invoice, but they refused.

I spoke with 17 UPS employees but they did nothing except this manager, who's entire customer service action was to hang up on us!

I'd rather get a tooth pulled out than to use UPS again, ESPECIALLY this particular store.

0
★☆☆☆☆

I had these jokers mail some scissors to myself in Paris for a class. We filled out the form with the help of the manager. They charged us $104 to get them there by Friday. They arrived the following week. No refund, No adjustment. When the UPS driver finally showed up he demanded $500 for "tax".

UPS acted as the import broker and filed the wrong papers so they made this a sale rather than a shipment. So, mailing our scissors to ourselves, which arrived late cost us $604. Then they dragged out the situation for 2 1/2 months saying they're working on a "resolution". They never ever did even refund us a penny. I even got the French embassy to write a letter explaining the situation to them. All they had to do was write a revised invoice, but they refused.

I spoke with 17 UPS employees but they did nothing except this manager, who's entire customer service action was to hang up on us!

I'd rather get a tooth pulled out than to use UPS again, ESPECIALLY this particular store.

Pros: They probably won't last long.

Cons: They've lasted as long as they have.

.

I had these jokers mail some scissors to myself in Paris for a class. We filled out the form with the help of the manager. They charged us $104 to get them there by Friday. They arrived the following week. No refund, No adjustment. When the UPS driver finally showed up he demanded $500 for "tax".

UPS acted as the import broker and filed the wrong papers so they made this a sale rather than a shipment. So, mailing our scissors to ourselves, which arrived late cost us $604. Then they dragged out the situation for 2 1/2 months saying they're working on a "resolution". They never ever did even refund us a penny. I even got the French embassy to write a letter explaining the situation to them. All they had to do was write a revised invoice, but they refused.

I spoke with 17 UPS employees but they did nothing except this manager, who's entire customer service action was to hang up on us!

I'd rather get a tooth pulled out than to use UPS again, ESPECIALLY this particular store.

Pros: They probably won't last long.
Cons: They've lasted as long as they have.

1
★☆☆☆☆

I had these jokers mail some scissors to myself in Paris for a class. We filled out the form with the help of the manager. They charged us $104 to get them there by Friday. They arrived the following week. No refund, No adjustment. When the UPS driver finally showed up he demanded $500 for "tax".

UPS acted as the import broker and filed the wrong papers so they made this a sale rather than a shipment. So, mailing our scissors to ourselves, which arrived late cost us $604. Then they dragged out the situation for 2 1/2 months saying they're working on a "resolution". They never ever did even refund us a penny. I even got the French embassy to write a letter explaining the situation to them. All they had to do was write a revised invoice, but they refused.

I spoke with 17 UPS employees but they did nothing except this manager, who's entire customer service action was to hang up on us!

I'd rather get a tooth pulled out than to use UPS again, ESPECIALLY this particular store.

Pros: They probably won't last long.
Cons: They've lasted as long as they have.

Was this review helpful to you?
Ratings_icons Ratings_icons

More about The UPS Store

Anchorage Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

 

Wait, you're the expert.

If you've been to or used The UPS Store, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review