Kirk Flowers

★★★☆☆
  • 7 Ash Ave

    Newark, DE 19711

    Map & Directions
  • 302-737-3931

About Kirk Flowers

Hours
Sun 11am-3pm, Mon-Fri 9am-6pm, Sat 9am-5pm

Home & Garden

Home & Garden
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3.0 2
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I ordered flowers to be delivered to my daughter, a UD student, on her birthday. I provided all the information required for delivery to a dorm, including phone numbers AND the hours during which my daughter would be in her dorm room. She waited at the dorm for the entire four hour window on her birthday, but no delivery. The next morning I got someone on the phone at Kirks who told me they called her cell phone a full FIVE hours before the time I said she'd be there and since they got no response it went into the "non deliverables" pile. Non-deliverables!! They made no other attempt to contact a busy student on her birthday, no attempt to contact me, the person whose account is out $45.00 for nothing AND made no apology of any kind when I called to ask why it was handled that way. NO personal service, NO consideration for anyone other than their "policy" of not leaving flowers at a dorm. I didn't ask them to leave flowers at at dorm, I asked them to pay attention to the information they took from me. It's funny isn't it, that the information they got right was my credit card number.

1
★☆☆☆☆

I ordered flowers to be delivered to my daughter, a UD student, on her birthday. I provided all the information required for delivery to a dorm, including phone numbers AND the hours during which my daughter would be in her dorm room. She waited at the dorm for the entire four hour window on her birthday, but no delivery. The next morning I got someone on the phone at Kirks who told me they called her cell phone a full FIVE hours before the time I said she'd be there and since they got no response it went into the "non deliverables" pile. Non-deliverables!! They made no other attempt to contact a busy student on her birthday, no attempt to contact me, the person whose account is out $45.00 for nothing AND made no apology of any kind when I called to ask why it was handled that way. NO personal service, NO consideration for anyone other than their "policy" of not leaving flowers at a dorm. I didn't ask them to leave flowers at at dorm, I asked them to pay attention to the information they took from me. It's funny isn't it, that the information they got right was my credit card number.

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I have used this florist for decades. Their arrangements have only gotten prettier and trendier over the years. They supply flowers to auction off at Taste of Newark. The variety of arrangements available is quite impressive and the flowers are fresh and last a long time.

5
★★★★★

I have used this florist for decades. Their arrangements have only gotten prettier and trendier over the years. They supply flowers to auction off at Taste of Newark. The variety of arrangements available is quite impressive and the flowers are fresh and last a long time.

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