Closic's Baby & Teen Furniture

★★★☆☆
TUESDAY 10-7PM WEDNESDAY 10-7PM THURSDAY 10-5 FRIDAY 10-5 SATURDAY 10-5 SUNDAY & MONDAY CLOSED
  • 4201 Miller Rd

    Wilmington, DE 19802

    Map & Directions
  • 302-764-7787

About Closic's Baby & Teen Furniture

Categories
  • Furniture Stores
  • Children's Furniture Stores
  • Baby Furniture Stores
  • Shopping
  • Gift Shops
  • Toy & Game Stores

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Terrible experience. They do not return phone calls nor do they take down accurate information for the order. They lie to customers about the status of their order. The furniture can take over 4 mths to receive. The sales people are rude.

1
★☆☆☆☆

Terrible experience. They do not return phone calls nor do they take down accurate information for the order. They lie to customers about the status of their order. The furniture can take over 4 mths to receive. The sales people are rude.

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.

I just received my furniture delivery yesterday, and I am so happy we choose Closic's. At the time of the purchase we received great service and the staff was very knowledgeable, we spent 3 hours in the store. Our furniture did take 14 weeks to come in. The delivery men where very carefull and very friendly, they assembled the crib and placed all the furniture in the right place. I would recommend Closic's to all my friends!

5
★★★★★

I just received my furniture delivery yesterday, and I am so happy we choose Closic's. At the time of the purchase we received great service and the staff was very knowledgeable, we spent 3 hours in the store. Our furniture did take 14 weeks to come in. The delivery men where very carefull and very friendly, they assembled the crib and placed all the furniture in the right place. I would recommend Closic's to all my friends!

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.

We have purchased 3 sets of crib to college furniture from Closics and are very pleased with all of them. All 3 came in the timeframe that was provided and the quality is outstanding.

The service up through delivery was always excellent. It is disheartening when furniture doesn't arrive when expected, but don't be discouraged by some the poor reviews, I would shop there again without question.

5
★★★★★

We have purchased 3 sets of crib to college furniture from Closics and are very pleased with all of them. All 3 came in the timeframe that was provided and the quality is outstanding.

The service up through delivery was always excellent. It is disheartening when furniture doesn't arrive when expected, but don't be discouraged by some the poor reviews, I would shop there again without question.

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Unfortunately I am also having a difficult time with this store. We were given a delivery time of 2-3 months, and told that most deliveries had been running closer to two months. This seemed okay with us, even if it went to 3 months our child was due 5/19, and we had a bassinet for her in her first few weeks anyway. Well, our baby was born right on time, and now she's nearly 5 weeks old. We are ready to move her into her crib, but unfortunately, we don't have it yet. The day we brought her home from the hospital, Closic's called and informed us that it would be end of June before anything was in. They offered us loaner furniture, and we took the dresser since we needed a place to put away the baby stuff. We declined the crib since we'd be using the bassinet anyway. We greatly appreciated the phone call and the offer for the loaner furniture. The loaner dresser was delivered the next day. This is the only time that Closic's has been professional and provided good customer service over the months that we've bee

1
★☆☆☆☆

Unfortunately I am also having a difficult time with this store. We were given a delivery time of 2-3 months, and told that most deliveries had been running closer to two months. This seemed okay with us, even if it went to 3 months our child was due 5/19, and we had a bassinet for her in her first few weeks anyway. Well, our baby was born right on time, and now she's nearly 5 weeks old. We are ready to move her into her crib, but unfortunately, we don't have it yet. The day we brought her home from the hospital, Closic's called and informed us that it would be end of June before anything was in. They offered us loaner furniture, and we took the dresser since we needed a place to put away the baby stuff. We declined the crib since we'd be using the bassinet anyway. We greatly appreciated the phone call and the offer for the loaner furniture. The loaner dresser was delivered the next day. This is the only time that Closic's has been professional and provided good customer service over the months that we've bee

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.

I ordered a crib from them in January, and they told me it would take likely 2, but up to 4 months to arrive. This timeframe was fine since that would put it in sometime in May at the latest, and my baby was due in the beginning of July. Starting at the two month mark, I called once a month to check on status, and they told me each time that it would be in at the end of May. When I called again at the beginning of June to see when I could FINALLY come pick up my crib, the girl told me it wasn't in, and they had a note that on May 7, the company called and told them it wouldn't be into June. She said that didn't seem right, so she was going to call the company and get back to me.

When she called me back, she told me she had learned the crib wouldn't be to the manufacturer until mid July, which meant it wouldn't get to them, and therefore to me, until the end of July. This would make it OVER SIX MONTHS for the crib to arrive to them. The entire situation was handled extremely unprofessionally by the store's

1
★☆☆☆☆

I ordered a crib from them in January, and they told me it would take likely 2, but up to 4 months to arrive. This timeframe was fine since that would put it in sometime in May at the latest, and my baby was due in the beginning of July. Starting at the two month mark, I called once a month to check on status, and they told me each time that it would be in at the end of May. When I called again at the beginning of June to see when I could FINALLY come pick up my crib, the girl told me it wasn't in, and they had a note that on May 7, the company called and told them it wouldn't be into June. She said that didn't seem right, so she was going to call the company and get back to me.

When she called me back, she told me she had learned the crib wouldn't be to the manufacturer until mid July, which meant it wouldn't get to them, and therefore to me, until the end of July. This would make it OVER SIX MONTHS for the crib to arrive to them. The entire situation was handled extremely unprofessionally by the store's

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.

We ordered Simmons furniture and had a good experience, no delays in delivery (we understand that some manufacturers from China are having delays). The salesperson was up front with us on the information for our purchase. They have a wide selection of companies to choose from. I sent my sister to Closic's, she also had a good experience.

5
★★★★★

We ordered Simmons furniture and had a good experience, no delays in delivery (we understand that some manufacturers from China are having delays). The salesperson was up front with us on the information for our purchase. They have a wide selection of companies to choose from. I sent my sister to Closic's, she also had a good experience.

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.

I would not recommend this store to anyone. We were assured by the salesperson that we would receive our furniture in no less than two months, she also wrote that on the order form. We even chose a different set because she told us it could be delivered sooner than the other. Two months came and went, no furniture. We have contacted the store several times, they are rude and evade our phone calls.. We are now going into the third month. Our baby delivery date is only a few weeks away, looks like we will have no furniture to bring the baby home to. Don't make the same mistake we did!

1
★☆☆☆☆

I would not recommend this store to anyone. We were assured by the salesperson that we would receive our furniture in no less than two months, she also wrote that on the order form. We even chose a different set because she told us it could be delivered sooner than the other. Two months came and went, no furniture. We have contacted the store several times, they are rude and evade our phone calls.. We are now going into the third month. Our baby delivery date is only a few weeks away, looks like we will have no furniture to bring the baby home to. Don't make the same mistake we did!

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0 out of 2 people found this review helpful.

Business Response:

We are sorry! Closics apologizes for the delay. The manufacture shipped your order before the 2 months time frame, it took a week to arrive to us from California and for us to deliver to you, and that did make us 11 days late for your delivery. We will make sure to add shipping time to all our future orders. our sincere apology for the inconvenience.
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I was recently invited to a baby shower and the mom to be has registered with Closics. They have a wide selection of clothing and Accessories and Furniture for the new baby. The staff was great they helped me pick out the things my friend had on her list and they even helped me carry them to the car.

5
★★★★★

I was recently invited to a baby shower and the mom to be has registered with Closics. They have a wide selection of clothing and Accessories and Furniture for the new baby. The staff was great they helped me pick out the things my friend had on her list and they even helped me carry them to the car.

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.

We just purchased the Ragazzi bedroom set for our son. We were surprised to have delivery in a short time. The furniture looks great in his room. Good experience.

5
★★★★★

We just purchased the Ragazzi bedroom set for our son. We were surprised to have delivery in a short time. The furniture looks great in his room. Good experience.

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.

I recently went baby furniture shopping..and I found Closic's to be the place to find everything along with a well informed staff...The customer service that myself and my Husband received made us feel like they really cared about us and our needs and not just making the Sale.We have since taken delivery of our MORIGEAU furniture and were just as pleased as the day we picked everything out...I have recommended "CLOSIC'S" to all my friend and family...I wouldn't look anywhere else...Thanks Again to the Staff....You have made our shopping for baby "A WONDERFUL EXPERIENCE".
Lynette & Joseph

5
★★★★★

I recently went baby furniture shopping..and I found Closic's to be the place to find everything along with a well informed staff...The customer service that myself and my Husband received made us feel like they really cared about us and our needs and not just making the Sale.We have since taken delivery of our MORIGEAU furniture and were just as pleased as the day we picked everything out...I have recommended "CLOSIC'S" to all my friend and family...I wouldn't look anywhere else...Thanks Again to the Staff....You have made our shopping for baby "A WONDERFUL EXPERIENCE".
Lynette & Joseph

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.

Upon entering Closics both my wife and I were very impressed with the show room. We were helped right away and were able to narrow our search for baby furniture to a few items. We wanted to buy furniture that was made in the U.S. do to safety concerns from imports. We also like the idea of buying from local stores and not a chain. The sales person led us to some furniture that we thought met our requirements. After purchesing the furniture we waited for the shipping date to arrive. After the dead line and several unanswered phone calls I decided to revisit the store only to find out that the furniture was not going to be shipped for several more weeks. We were not aware of the later ship date because our calls were never returned. Upon further inquiries we also found that the furniture was not made in the U.S. Several reasons why the furniture would be delivered on time were given but none seemed honest. No effort was made from Closics to amend the problem and we decided to shop else where. A friend in the f

1
★☆☆☆☆

Upon entering Closics both my wife and I were very impressed with the show room. We were helped right away and were able to narrow our search for baby furniture to a few items. We wanted to buy furniture that was made in the U.S. do to safety concerns from imports. We also like the idea of buying from local stores and not a chain. The sales person led us to some furniture that we thought met our requirements. After purchesing the furniture we waited for the shipping date to arrive. After the dead line and several unanswered phone calls I decided to revisit the store only to find out that the furniture was not going to be shipped for several more weeks. We were not aware of the later ship date because our calls were never returned. Upon further inquiries we also found that the furniture was not made in the U.S. Several reasons why the furniture would be delivered on time were given but none seemed honest. No effort was made from Closics to amend the problem and we decided to shop else where. A friend in the f

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.

We visited several large stores looking for just the right nursery furniture. When we visited Closic's we found a unique and large selection to choose from. The owner was our salesperson and she was very informative helping us with our needs. We would recommend Closic's.

4
★★★★☆

We visited several large stores looking for just the right nursery furniture. When we visited Closic's we found a unique and large selection to choose from. The owner was our salesperson and she was very informative helping us with our needs. We would recommend Closic's.

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.

We recently purchased baby furniture from the Munire product line at Closics based partly on the recommendation from our salesperson. The product delivered was unsatisfactory and had small fork-like holes throughout the furniture. Both Closics and the Manufacturer said that this was because the wood was distressed. However, this information was not provided by the salesperson, on the brochure provided in the store or any instore materials, or on the manufacturer's website. When I informed Closics of my disappointment in the furniture delivered, they simply said- too bad. Closics seems to pride itself on its customer service, but I found it to be completely lacking.

1
★☆☆☆☆

We recently purchased baby furniture from the Munire product line at Closics based partly on the recommendation from our salesperson. The product delivered was unsatisfactory and had small fork-like holes throughout the furniture. Both Closics and the Manufacturer said that this was because the wood was distressed. However, this information was not provided by the salesperson, on the brochure provided in the store or any instore materials, or on the manufacturer's website. When I informed Closics of my disappointment in the furniture delivered, they simply said- too bad. Closics seems to pride itself on its customer service, but I found it to be completely lacking.

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.

as both of our sons entered into their latter teen years, they were looking for furnishings for their rooms that would be more suitable for their age...we took them along on a trip to buy a crib as a baby shower gift, and ended up also buying two bedrooms of furnishings for our boys!...the variety and styles were just what they were looking for...delivery was arranged for over the weekend, and they set it up and took our old stufff away free of charge...great service!

PROS: great service
CONS: none, they were top notch!

5
★★★★★

as both of our sons entered into their latter teen years, they were looking for furnishings for their rooms that would be more suitable for their age...we took them along on a trip to buy a crib as a baby shower gift, and ended up also buying two bedrooms of furnishings for our boys!...the variety and styles were just what they were looking for...delivery was arranged for over the weekend, and they set it up and took our old stufff away free of charge...great service!

PROS: great service
CONS: none, they were top notch!

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.

Closic's is the classic place in Delaware to buy baby and teen furniture. They really fill this niche market well. They have a wide selection of baby furniture from cribs to rockers. The kids and teen furniture is very nice and a good selection. Prices are reasonable. It is a family owned business so the service and follow-up are great. They offer delivery.

4
★★★★☆

Closic's is the classic place in Delaware to buy baby and teen furniture. They really fill this niche market well. They have a wide selection of baby furniture from cribs to rockers. The kids and teen furniture is very nice and a good selection. Prices are reasonable. It is a family owned business so the service and follow-up are great. They offer delivery.

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Message from Closic's Baby & Teen Furniture

We have the largest children??s furniture store in Delaware



Closic??s Baby and Teen furniture provides the widest selection of affordable, high-quality baby & teen furniture, glider rockers, baby cribs, furniture for toddlers and teenagers, bedding, mattresses, toys, books, linens and furniture accessories for your consideration. Schedule your personal custom nursery and childrens room design.



Rated the "Best Specialty Store" in Delaware Today Magazine. Visit our store for our money saving weekly specials and group discount coupons.



More about Closic's Baby & Teen Furniture

Family Owned Since 1971 Rated ??Best Specialty Store? in Delaware Today Magazine Largest children??s store in the Delaware Valley Knowledgeable and friendly staff Exemplary Customer Service Free in-house consultation with Closic??s Designer

 

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