Drexel Heritage Home Furnsngs

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About Drexel Heritage Home Furnsngs

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Home & Garden
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Barbara Goodman Cresswell was arrested for fraud. Go and Google the term "Drexel Heritage Delaware" for the details...anyone who hasn't gotten their furniture, or hasn't been paid, should really consider contacting the Delaware Attorney General's Office. This business deserves NEGATIVE stars, if you could give such a review.........

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★☆☆☆☆

Barbara Goodman Cresswell was arrested for fraud. Go and Google the term "Drexel Heritage Delaware" for the details...anyone who hasn't gotten their furniture, or hasn't been paid, should really consider contacting the Delaware Attorney General's Office. This business deserves NEGATIVE stars, if you could give such a review.........

Pros: None

Cons: Beware! Fraudulent business! Owner arrested!

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This store deserves 0 stars. We purchased furniture from this store over 6 months ago and have been given the run-around regarding our order ever since. Now the store has gone out of business and no one is answering phones or communicating with customers regarding their outstanding orders. At a minimum the they should be offering refunds for the items they've been unable to deliver! Unbelievable that a so-called "reputable" furniture store would steal money from their clients....particularly in this economy. Beware of Barbara Goodman's future store, Delaware Design Center.

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★☆☆☆☆

This store deserves 0 stars. We purchased furniture from this store over 6 months ago and have been given the run-around regarding our order ever since. Now the store has gone out of business and no one is answering phones or communicating with customers regarding their outstanding orders. At a minimum the they should be offering refunds for the items they've been unable to deliver! Unbelievable that a so-called "reputable" furniture store would steal money from their clients....particularly in this economy. Beware of Barbara Goodman's future store, Delaware Design Center.

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WARNING!!! Anyone looking for the owners of the Drexel Store in Wilmington ...They have resurfaced next to Staples on 202 They call it FURNITURE DEPOT it is located in the old ZANY BRAINY .I am sure many of you have been cheated out of their furniture ...How they are able to reopen is beyond my imagination .....
Best of Luck......

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★☆☆☆☆

WARNING!!! Anyone looking for the owners of the Drexel Store in Wilmington ...They have resurfaced next to Staples on 202 They call it FURNITURE DEPOT it is located in the old ZANY BRAINY .I am sure many of you have been cheated out of their furniture ...How they are able to reopen is beyond my imagination .....
Best of Luck......

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The worst furniture store in existence. Good bye and DON'T COME BACK!
WAHOOOO!
Now that they are going out of business in Wilmington.... REALLY DON'T BUY ANYTHING THERE.... You will never see it and the customer service will be worse than ever!

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★☆☆☆☆

The worst furniture store in existence. Good bye and DON'T COME BACK!
WAHOOOO!
Now that they are going out of business in Wilmington.... REALLY DON'T BUY ANYTHING THERE.... You will never see it and the customer service will be worse than ever!

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My wife and I went into Drexel Heritage about a month ago and were greeted by an arrogant salesperson. We also got an "opportunity" to speak with the manager as well which we received the same miserable service. Where on earth do they get these people from?! I have never been in such an arrogant store. My wife and I walked out pretty quickly.
I would recommend buying your furniture at Walmart rather then Drexel Heritage.

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★☆☆☆☆

My wife and I went into Drexel Heritage about a month ago and were greeted by an arrogant salesperson. We also got an "opportunity" to speak with the manager as well which we received the same miserable service. Where on earth do they get these people from?! I have never been in such an arrogant store. My wife and I walked out pretty quickly.
I would recommend buying your furniture at Walmart rather then Drexel Heritage.

Cons: Terrible service

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The prices are WAY high at this store and the sales woman didn't have a clue about the furniture. She bugged the heck out of us while we were at the store so we finally just left and went to Bassett which is in the same complex. It was a much better experience!

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★☆☆☆☆

The prices are WAY high at this store and the sales woman didn't have a clue about the furniture. She bugged the heck out of us while we were at the store so we finally just left and went to Bassett which is in the same complex. It was a much better experience!

Cons: Rude

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My husband and I purchased a living room set a while back from Drexel Heritage in Wilmington. It took forever for the set to get to us. The salesperson was very friendly before we purchased the set then when we called to inquire about where our set was she was really rude. The living room set finally came and the furniture didn't look the same as what we ordered. We called to complain but they told us thats what we ordered and unfortunately we were stuck with it. We would not recommend this store to anyone.

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★☆☆☆☆

My husband and I purchased a living room set a while back from Drexel Heritage in Wilmington. It took forever for the set to get to us. The salesperson was very friendly before we purchased the set then when we called to inquire about where our set was she was really rude. The living room set finally came and the furniture didn't look the same as what we ordered. We called to complain but they told us thats what we ordered and unfortunately we were stuck with it. We would not recommend this store to anyone.

Cons: Customer service issues

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Customer service is terrible at this store! Seriously do not buy any furniture at this store. Save your time and your money. We recently bought a new home and need to furnish it from top to bottom. We have been to many furniture stores in the area but this one was a total nightmare.

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★☆☆☆☆

Customer service is terrible at this store! Seriously do not buy any furniture at this store. Save your time and your money. We recently bought a new home and need to furnish it from top to bottom. We have been to many furniture stores in the area but this one was a total nightmare.

Cons: Manager will ignore you after sale! Bait and Switch!

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I will never go to this store again. They were so rude! They wouldn't leave me alone and it was so bad that I had to write this review! The manager was a real mean person.

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★☆☆☆☆

I will never go to this store again. They were so rude! They wouldn't leave me alone and it was so bad that I had to write this review! The manager was a real mean person.

Cons: The ruddest salespeople!

 

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