Bradford Motors

★☆☆☆☆

About Bradford Motors

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Automotive

Automotive
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D & M Body Shop

2600 Highway 367 N Bald Knob, AR

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Gary's Repair Shop

711 Highway 64 East Bald Knob, AR

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I had called this place a couple months ago for new brake pads and to check if oil was leaking and they told me their mechanic was going to be out for vacation so I waited for him to come back to make an appointment. They charged me for the two things I asked them to do but didn't tell me what the diagnosis was for the oil leaking and had left my keys in my car because they closed before 6pm. I called the next day and they said the mechanic was out again. His mother died. I felt bad and told the man just to have the mechanic call me whenever he was ready. I never got a call after over two weeks. I understand it's HORRIBLE that his mom died. I get that...believe me. So I waited another two weeks. I needed to know if my car was messed up from the leak so I went there after a month of waiting and the mechanic was there. I asked him about the oil and he told me what I needed to know...so that was fine. Then today (2 months after that whole thing) I called to bring my car in for an oil change. The man said they couldn't today so I asked to schedule an appt for next week. The guy said the mechanic would be out until the end of the month. He didn't explain a reason or anything...not that it's my business...but I just need to get stuff done to my car and every time I call them, the mechanic is out. So the man on the phone starts screaming at me and swearing at me when I asked if this happens a lot because I felt like I should find somewhere else to go. The way that man screamed at me and swore was unbelievable. After he stopped screaming I said okay...I guess I'll give my business to someone else and he hung up on me. There's never any reason for a person from a business to scream or swear at a customer...it just shouldn't happen. I would NOT RECOMMEND going to Bradford Motors...or even calling them for that matter unless you want to be verbally abused.

1
★☆☆☆☆

I had called this place a couple months ago for new brake pads and to check if oil was leaking and they told me their mechanic was going to be out for vacation so I waited for him to come back to make an appointment. They charged me for the two things I asked them to do but didn't tell me what the diagnosis was for the oil leaking and had left my keys in my car because they closed before 6pm. I called the next day and they said the mechanic was out again. His mother died. I felt bad and told the man just to have the mechanic call me whenever he was ready. I never got a call after over two weeks. I understand it's HORRIBLE that his mom died. I get that...believe me. So I waited another two weeks. I needed to know if my car was messed up from the leak so I went there after a month of waiting and the mechanic was there. I asked him about the oil and he told me what I needed to know...so that was fine. Then today (2 months after that whole thing) I called to bring my car in for an oil change. The man said they couldn't today so I asked to schedule an appt for next week. The guy said the mechanic would be out until the end of the month. He didn't explain a reason or anything...not that it's my business...but I just need to get stuff done to my car and every time I call them, the mechanic is out. So the man on the phone starts screaming at me and swearing at me when I asked if this happens a lot because I felt like I should find somewhere else to go. The way that man screamed at me and swore was unbelievable. After he stopped screaming I said okay...I guess I'll give my business to someone else and he hung up on me. There's never any reason for a person from a business to scream or swear at a customer...it just shouldn't happen. I would NOT RECOMMEND going to Bradford Motors...or even calling them for that matter unless you want to be verbally abused.

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