D & L Shooting Supplies

★★★★★
  • 3314 W Shore Rd

    Warwick, RI 02886

    Map & Directions
  • 401-738-1889

About D & L Shooting Supplies

Hours
Mon-Tue 10am-5pm, Sat 10am-5pm, Wed-Fri 10am-8pm

Sports & Recreation

Sports & Recreation
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Customer service has always been terrible. I was told by several friends not to waste\r
my time, but I needed to stop by. I was looking for a .338 Savage and stopped by one\r
day. After waiting and walking around for several minuets, I

3
★★★★★

Customer service has always been terrible. I was told by several friends not to waste\r
my time, but I needed to stop by. I was looking for a .338 Savage and stopped by one\r
day. After waiting and walking around for several minuets, I

.

I had an excellent experience ordering a Sig 556R online from them. Shipping was quick, all calls were answered professionally and it was a perfect transaction. Even better they had the best price anywhere!

3
★★★★★

I had an excellent experience ordering a Sig 556R online from them. Shipping was quick, all calls were answered professionally and it was a perfect transaction. Even better they had the best price anywhere!

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Dear Beth O., for starters you never told us you were on your way or else a sales representative would have been more than happy to remind you of our POSTED hours of us being open on Monday 12-5. Yes we do carry MACE and I even overheard

3
★★★★★

Dear Beth O., for starters you never told us you were on your way or else a sales representative would have been more than happy to remind you of our POSTED hours of us being open on Monday 12-5. Yes we do carry MACE and I even overheard

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I called and asked a few questions about Mace. I was told that they carry it, and no permit was needed. I said, "okay, I will be over" drove a half an hour to find a paper sign on the door saying Closed til noon on Mondays, there were men

3
★★★★★

I called and asked a few questions about Mace. I was told that they carry it, and no permit was needed. I said, "okay, I will be over" drove a half an hour to find a paper sign on the door saying Closed til noon on Mondays, there were men

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had a great experience with D&L. great price, fast shipping, & helpful with any questions i had. ordered online Wednesday had merchandise on Monday.

3
★★★★★

had a great experience with D&L. great price, fast shipping, & helpful with any questions i had. ordered online Wednesday had merchandise on Monday.

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I understand things can be busy for this industry right now but a week without an email to respond to my inquiry, even to just say "give us another week to respond" makes me think they aren't too concerned about doing business. Forget

3
★★★★★

I understand things can be busy for this industry right now but a week without an email to respond to my inquiry, even to just say "give us another week to respond" makes me think they aren't too concerned about doing business. Forget

.

Absolutely terrible!! I am an L.E.O. and I placed an order through this business for a firearm. When I placed the order, I was told that it was in stock and would ship out the following week. I called back the next week and was told

3
★★★★★

Absolutely terrible!! I am an L.E.O. and I placed an order through this business for a firearm. When I placed the order, I was told that it was in stock and would ship out the following week. I called back the next week and was told

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The owner Alan and myself go back about 20 years when he had his little store on Warwick Ave next to Dunkin Donuts.I had a best friend who always bought the same guns as i did when we purchased them. Over the 20 years I can confidently say that my friend and I spent well over $20,000 at D &L firearms.When i first started doing business with Alan,he alsways gave us great deals.Taking a lot of the retail price. So we stayed loyal. I moved out of state and returned back to R.I. 5 years later. I see he has a new store and new help ( who know little to nothing about firearms) and his 2 kids work there. I went to see him and recently purchased a few firearms from him. I did notice that when I reunited with him that he didn't seem like the "same Alan" . More business like and not engaging the cutomers. My friend had passed away while I was out of R.I. His wife needed money and wanted to sell his firearms back to Alan. He had 2 Browning fireproof safes (new) and he owned about 40 pistols and rifles and he had his grandfathers collection also which was about 20 more pistols and rifles. That's a lot of firearms all in pristine condition. His wife sold a few guns back to Alan and he gave her next to nothing. She took her business to Cranston gun and coin and sold everything to them ( your loss Alan) for being cheap and foolish. Alan has forgotten where his humble beginings started. And the people who were his top cutomers two being myself and my friend.Now it's all about money. He didn't even knock a dime off the three firearms I purchased from him. Alan has turned into a Pig. He has no competition from Post Road Guns, Quick Arms, North Main street guns. So now he has a Monopoly on the gun sales business in this area. I have my CCW permit so I can buy my firearms( pistols) from that state and have them shipped here.How much (greed) is enough Alan ?

1
★☆☆☆☆

The owner Alan and myself go back about 20 years when he had his little store on Warwick Ave next to Dunkin Donuts.I had a best friend who always bought the same guns as i did when we purchased them. Over the 20 years I can confidently say that my friend and I spent well over $20,000 at D &L firearms.When i first started doing business with Alan,he alsways gave us great deals.Taking a lot of the retail price. So we stayed loyal. I moved out of state and returned back to R.I. 5 years later. I see he has a new store and new help ( who know little to nothing about firearms) and his 2 kids work there. I went to see him and recently purchased a few firearms from him. I did notice that when I reunited with him that he didn't seem like the "same Alan" . More business like and not engaging the cutomers. My friend had passed away while I was out of R.I. His wife needed money and wanted to sell his firearms back to Alan. He had 2 Browning fireproof safes (new) and he owned about 40 pistols and rifles and he had his grandfathers collection also which was about 20 more pistols and rifles. That's a lot of firearms all in pristine condition. His wife sold a few guns back to Alan and he gave her next to nothing. She took her business to Cranston gun and coin and sold everything to them ( your loss Alan) for being cheap and foolish. Alan has forgotten where his humble beginings started. And the people who were his top cutomers two being myself and my friend.Now it's all about money. He didn't even knock a dime off the three firearms I purchased from him. Alan has turned into a Pig. He has no competition from Post Road Guns, Quick Arms, North Main street guns. So now he has a Monopoly on the gun sales business in this area. I have my CCW permit so I can buy my firearms( pistols) from that state and have them shipped here.How much (greed) is enough Alan ?

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.

On balance I think I have been treated fairly in price, product and service, but I am now much more schooled and will use them for what they are.

In the past few years I have purchased a number of new and used guns. A couple new, a

3
★★★★★

On balance I think I have been treated fairly in price, product and service, but I am now much more schooled and will use them for what they are.

In the past few years I have purchased a number of new and used guns. A couple new, a

.

I totally agree with you!!!! My husband and I went to D & L Guns a few weeks ago to purchase a gun; our first gun To make a long story short, we were given incorrect information about a gun. We needed to have something attached. The

3
★★★★★

I totally agree with you!!!! My husband and I went to D & L Guns a few weeks ago to purchase a gun; our first gun To make a long story short, we were given incorrect information about a gun. We needed to have something attached. The

.

I don't know what this guys problem is, if you have something you want (and have the money) then do the paper work, if they have to stay there till you get what you want then fine, better then you not getting what you want. I've been going there for awhile and no problems, if you want something THEN GET SOMEONE'S ATTENTION FOOL!! The guy who ordered a gun online....your a damn fool. Would you buy a car without driving it? Or seeing it? I would recommend dnl to anyone looking to get a piece. Don't listen to these ass wipes. Dnl is a good store

5
★★★★★

I don't know what this guys problem is, if you have something you want (and have the money) then do the paper work, if they have to stay there till you get what you want then fine, better then you not getting what you want. I've been going there for awhile and no problems, if you want something THEN GET SOMEONE'S ATTENTION FOOL!! The guy who ordered a gun online....your a damn fool. Would you buy a car without driving it? Or seeing it? I would recommend dnl to anyone looking to get a piece. Don't listen to these ass wipes. Dnl is a good store

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0 out of 1 people found this review helpful.

.

They had a large selection of guns both new and used at competitive prices. The staff was friendly and informative they helped me get everything i needed to get done to buy a firearm.

The only thing i did notice as others have stated is

3
★★★★★

They had a large selection of guns both new and used at competitive prices. The staff was friendly and informative they helped me get everything i needed to get done to buy a firearm.

The only thing i did notice as others have stated is

.

I ordered a 600.00 sig 229 DAK COMBO gun with night sights and extra barrel off the internet from D & L shooting supply, I paid cash/debit card, and I never recieved what I ordered and I still have not recieved a refund, so if you like throwing away 600.00, be my guest.

1
★☆☆☆☆

I ordered a 600.00 sig 229 DAK COMBO gun with night sights and extra barrel off the internet from D & L shooting supply, I paid cash/debit card, and I never recieved what I ordered and I still have not recieved a refund, so if you like throwing away 600.00, be my guest.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I ordered a 600.00 sig 229 DAK COMBO gun with night sights and extra barrel off the internet from D & L shooting supply, I paid cash/debit card, and I never recieved what I ordered and I still have not recieved a refund, so if you like

3
★★★★★

I ordered a 600.00 sig 229 DAK COMBO gun with night sights and extra barrel off the internet from D & L shooting supply, I paid cash/debit card, and I never recieved what I ordered and I still have not recieved a refund, so if you like

.

If you want a great selection of guns and supplies along with AWFUL customer service, then D&L is definitely the place to go!
As newbies to the gun world, my boyfriend and I were very excited to purchase our first guns. Being a petite young lady, I was having a hard time finding a handgun that I could hold properly. I rented and tested out many at the range , but none were quite right. When I went to D&L I was excited to find a small 9mm hand gun that fit my hands.
Excited to test out our guns, my boyfriend and I went to the range a couple days after our purchase, only for me to be completely disappointed. The recoil on the gun was way more then I could handle and immediately elicited fear in me, to the point where I no longer wanted to shoot.
Returning to D&L I was not expecting them to provide a full refund for my purchase as I understood it was now used, despite the fact that only 15 rounds had been fired. However, I was a bit disgruntled to hear a different sales rep flat out tell me that the person who sold me the gun should have informed me that the small light 9mm would be way too much for a women of my stature. So basically, I feel like I got walked into purchasing a gun that was not right for me.
As sales reps, they have a responsibility to help customers make an informed decision. After all, aren??t they the experts? To top it all off, when asking what they would give me for the used gun, they came back with $450. $450 for a gun I just paid $720 for three days before. The price for the gun did not change even after I stated that I wanted to buy another gun from them, ammo, cases, cleaning supplies, etc. for my gun and for my boyfriends handgun and shotgun.
Moral of the story, D&L is more concerned with making a buck then making a happy customer.

0
★☆☆☆☆

If you want a great selection of guns and supplies along with AWFUL customer service, then D&L is definitely the place to go!
As newbies to the gun world, my boyfriend and I were very excited to purchase our first guns. Being a petite young lady, I was having a hard time finding a handgun that I could hold properly. I rented and tested out many at the range , but none were quite right. When I went to D&L I was excited to find a small 9mm hand gun that fit my hands.
Excited to test out our guns, my boyfriend and I went to the range a couple days after our purchase, only for me to be completely disappointed. The recoil on the gun was way more then I could handle and immediately elicited fear in me, to the point where I no longer wanted to shoot.
Returning to D&L I was not expecting them to provide a full refund for my purchase as I understood it was now used, despite the fact that only 15 rounds had been fired. However, I was a bit disgruntled to hear a different sales rep flat out tell me that the person who sold me the gun should have informed me that the small light 9mm would be way too much for a women of my stature. So basically, I feel like I got walked into purchasing a gun that was not right for me.
As sales reps, they have a responsibility to help customers make an informed decision. After all, aren??t they the experts? To top it all off, when asking what they would give me for the used gun, they came back with $450. $450 for a gun I just paid $720 for three days before. The price for the gun did not change even after I stated that I wanted to buy another gun from them, ammo, cases, cleaning supplies, etc. for my gun and for my boyfriends handgun and shotgun.
Moral of the story, D&L is more concerned with making a buck then making a happy customer.

.

The only positive thing I can say is that they have a good selection of guns. The customer service is terrible and they walk you into either a used gun (so they can get rid of their inventory) or the highest price new gun.

If you want to buy online, they charge a $35 transfer fee, which is inline with other dealers, and then add 10% of the purchase price.

After all of that bad news we still bought from this place because we were so excited to get our first guns. The "customer service" guy was a jerk and walked my girlfriend into a $720 gun that she hates. After shooting 15 rounds she knew that she would never be able to use the gun. We brought it back 3 days after purchase and they nicely offered her $450 for the gun. She was looking to trade it back for another gun - not get a refund. We both understand that the gun has less value as a used gun, but the shop already made margin on the 3 guns we purchased (2 pistols and a shotgun), and could have made more on all of the accessories we were prepared to buy.

Here is the quote from the 30-year police officer who gave us our pistol safety training, "If they did that to me I'd never set foot in the place again and I'd return everything I bought from them that I could for a full refund. I'd find a new dealer."

This place is horrible. Don't buy there.

0
★☆☆☆☆

The only positive thing I can say is that they have a good selection of guns. The customer service is terrible and they walk you into either a used gun (so they can get rid of their inventory) or the highest price new gun.

If you want to buy online, they charge a $35 transfer fee, which is inline with other dealers, and then add 10% of the purchase price.

After all of that bad news we still bought from this place because we were so excited to get our first guns. The "customer service" guy was a jerk and walked my girlfriend into a $720 gun that she hates. After shooting 15 rounds she knew that she would never be able to use the gun. We brought it back 3 days after purchase and they nicely offered her $450 for the gun. She was looking to trade it back for another gun - not get a refund. We both understand that the gun has less value as a used gun, but the shop already made margin on the 3 guns we purchased (2 pistols and a shotgun), and could have made more on all of the accessories we were prepared to buy.

Here is the quote from the 30-year police officer who gave us our pistol safety training, "If they did that to me I'd never set foot in the place again and I'd return everything I bought from them that I could for a full refund. I'd find a new dealer."

This place is horrible. Don't buy there.

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This place has the biggest selection of used guns! They are willing to work with already reasonable price, and the staff is friendly and it is a nice atmosphere.

5
★★★★★

This place has the biggest selection of used guns! They are willing to work with already reasonable price, and the staff is friendly and it is a nice atmosphere.

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.

great store with an excellent staff. best in RI and perhaps the NE>

2
★★★★★

great store with an excellent staff. best in RI and perhaps the NE>

.

I dont know what the other guys problem was, but this is one of the best gun stores I have been in. Professional staff, very helpful and an impressive selection of guns and gun related equipment. I have purhcased several firearms there and have been pleased with the service. Keep up the great work guys!

2
★★★★★

I dont know what the other guys problem was, but this is one of the best gun stores I have been in. Professional staff, very helpful and an impressive selection of guns and gun related equipment. I have purhcased several firearms there and have been pleased with the service. Keep up the great work guys!

.

This outfit is fast at taking your money but take their damn sweet time shipping you what you already paid for. They charged my credit card while I was on the phone with them buying a handgun. It took them almost a week to ship a handgun that they already have in stock. I had to call them four times asking for something that should have happened the same day or the day after they received payment. Imagine if you pay someone $650 for takeout and your food arrives a week late. I don't know what these guys think what business they are in but they sure don't act like they're selling firearms. I would not recommend doing business with D&L. I certainly will not buy anything from them again.

0
★☆☆☆☆

This outfit is fast at taking your money but take their damn sweet time shipping you what you already paid for. They charged my credit card while I was on the phone with them buying a handgun. It took them almost a week to ship a handgun that they already have in stock. I had to call them four times asking for something that should have happened the same day or the day after they received payment. Imagine if you pay someone $650 for takeout and your food arrives a week late. I don't know what these guys think what business they are in but they sure don't act like they're selling firearms. I would not recommend doing business with D&L. I certainly will not buy anything from them again.

 

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