Greenwood Credit Union

★☆☆☆☆
  • 2669 Post Rd

    Warwick, RI 02886

    Map & Directions
  • 401-739-4600

About Greenwood Credit Union

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Hours
Mon-Wed 9am-4pm, Thu 9am-5pm, Fri 9am-7pm

Finance

Finance
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Greenwood Credit Union is the worst bank for customer service. I have an auto loan with them. I recently lost my job and am on unemployment. I have been with them for 3-4yrs. so they know they will get their money. I have had this issue with them before, but chose to overlook it this time the girl was so rude that I couldn't turn my head. I am 32 days late for a car pymt but I am calling to let them know when I will make the pymt. Instead of them working with me the girl tried to speak down to me and belittle me, threaten me, etc. So instead of arguing with her I told her I'll be there to make my pymt next week. She is still with her attitude like she is above me makes another threat about my car. I was extremely angry, this bank says they willl be there to help you and assist you with any problems that you may have the best they can. That is by far a load of crap the first thing they do is harass you and give you attitude. No one seems to know what the other one is doing in the credit department. It's really sad that when you try to work with a bank let them know what your situation is etc. that they treat you this horrible. It just shows what kind of people they have working there. I'm sure I'm not the first nor the last person they will treat like this. It's one thing when a person doesn't pick up or is 90 days behind but really 32 days it happens especially in this economy today. The director or whoever runs the credit department definetely needs to send these people to some classes on social skills maybe more people would be happy to work things out with them if they weren't so rude.

0
★☆☆☆☆

Greenwood Credit Union is the worst bank for customer service. I have an auto loan with them. I recently lost my job and am on unemployment. I have been with them for 3-4yrs. so they know they will get their money. I have had this issue with them before, but chose to overlook it this time the girl was so rude that I couldn't turn my head. I am 32 days late for a car pymt but I am calling to let them know when I will make the pymt. Instead of them working with me the girl tried to speak down to me and belittle me, threaten me, etc. So instead of arguing with her I told her I'll be there to make my pymt next week. She is still with her attitude like she is above me makes another threat about my car. I was extremely angry, this bank says they willl be there to help you and assist you with any problems that you may have the best they can. That is by far a load of crap the first thing they do is harass you and give you attitude. No one seems to know what the other one is doing in the credit department. It's really sad that when you try to work with a bank let them know what your situation is etc. that they treat you this horrible. It just shows what kind of people they have working there. I'm sure I'm not the first nor the last person they will treat like this. It's one thing when a person doesn't pick up or is 90 days behind but really 32 days it happens especially in this economy today. The director or whoever runs the credit department definetely needs to send these people to some classes on social skills maybe more people would be happy to work things out with them if they weren't so rude.

 

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