Roto-Rooter Plumbing & Drain Services

★★★★☆
Call Roto-Rooter today for all your plumbing needs
43.1654 -77.6557
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585-672-7455

35 Sunset Street

Rochester, NY

14606

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4.4643 56
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We wanted to let the owner Scott know what a great team of proffessionals you have working for you. Since when our problem began until the resolution last week, your guys were always there. Thanks to JAck, Butch, Derrick, Chris, Bill, Zach and Kyle. Keep up the good work. We appreciate all your hard work.

5
★★★★★

We wanted to let the owner Scott know what a great team of proffessionals you have working for you. Since when our problem began until the resolution last week, your guys were always there. Thanks to JAck, Butch, Derrick, Chris, Bill, Zach and Kyle. Keep up the good work. We appreciate all your hard work.

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Seniors Watch out! These guys will rip you off! Chris Mendick is cold, and "stands by their work", while telling his guys to sell you services/upgrades you don't need! No shame in charging 10X what a job should cost. Will continue to share my story how I was pushed around and told to just deal with it. (the service techs were nice), but Chris is ruthless and uncaring except for lining his own pocket.

1
★☆☆☆☆

Seniors Watch out! These guys will rip you off! Chris Mendick is cold, and "stands by their work", while telling his guys to sell you services/upgrades you don't need! No shame in charging 10X what a job should cost. Will continue to share my story how I was pushed around and told to just deal with it. (the service techs were nice), but Chris is ruthless and uncaring except for lining his own pocket.

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0 out of 1 people found this review helpful.

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5 stars rating! I have always been able to rely on Roto-Rooter for any and all of my plumbing needs. My technician, Terry, was excellent!!

5
★★★★★

5 stars rating! I have always been able to rely on Roto-Rooter for any and all of my plumbing needs. My technician, Terry, was excellent!!

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5 Stars - Mark did a great job for me! He evaluated the problem and explained what needed to be done so I could understand it. He fixed my plugged drain and cleaned up well after he was finished. Mark suggested ways to avoid plugging the drain in the future and even warned me about a potential problem with my dishwasher drain, which, as it turns out, he was correct about. I'll ask for Mark the next time I need a plumber.

5
★★★★★

5 Stars - Mark did a great job for me! He evaluated the problem and explained what needed to be done so I could understand it. He fixed my plugged drain and cleaned up well after he was finished. Mark suggested ways to avoid plugging the drain in the future and even warned me about a potential problem with my dishwasher drain, which, as it turns out, he was correct about. I'll ask for Mark the next time I need a plumber.

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I would highly recommend Roto-Rooter when having a plumbing problem. The serviceman sent to my home, Mark, was very patient, even when faced with the problems he ran into when fixing a leaky toilet. Because the plumbing was originally done by a "do it yourself plumber," there were more problems than expected, and Mark took it all in stride as part of the job. It was a job well done.

4
★★★★☆

I would highly recommend Roto-Rooter when having a plumbing problem. The serviceman sent to my home, Mark, was very patient, even when faced with the problems he ran into when fixing a leaky toilet. Because the plumbing was originally done by a "do it yourself plumber," there were more problems than expected, and Mark took it all in stride as part of the job. It was a job well done.

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Roto-Rooter provides quality services, with employees who take pride in the work they do. On Saturday, July 3, 2010 we called Roto-Rooter to repair a clogged drain. While preparing the night before for a party, our kitchen sink became clogged by placing potato skins in the garbage disposal. I called at 9am and by 11am they had a technician at our home. We had 35 guests arriving at 2pm and we were preparing for their arrival, washing dishes in the tub. We were informed by Joe Sewar, our service technician that skins of any sort should not be put in the garbage disposal due to their ability to clog drains. It took Joe 2 hours to clear the clogged drain because the clog was not in the main trap. We had a suspicion that there was a log standing clog in that drain due to prior small backups in the drain in the past. The potato skins were the last straw that completed the clog. Joe worked diligently knowing that we had a large party awaiting us. Even when it seemed that the drain would not be cleared, Joe persisted and finally was able to remove the large clog in the drain pipe before all of our guests arrived.
It is very rare today to find people who truly take pride in their work. Joe Sewar is a dedicated worker, who definitely takes pride in the work he does. Thank you Roto-Rutter for providing such dedicated technicians.

5
★★★★★

Roto-Rooter provides quality services, with employees who take pride in the work they do. On Saturday, July 3, 2010 we called Roto-Rooter to repair a clogged drain. While preparing the night before for a party, our kitchen sink became clogged by placing potato skins in the garbage disposal. I called at 9am and by 11am they had a technician at our home. We had 35 guests arriving at 2pm and we were preparing for their arrival, washing dishes in the tub. We were informed by Joe Sewar, our service technician that skins of any sort should not be put in the garbage disposal due to their ability to clog drains. It took Joe 2 hours to clear the clogged drain because the clog was not in the main trap. We had a suspicion that there was a log standing clog in that drain due to prior small backups in the drain in the past. The potato skins were the last straw that completed the clog. Joe worked diligently knowing that we had a large party awaiting us. Even when it seemed that the drain would not be cleared, Joe persisted and finally was able to remove the large clog in the drain pipe before all of our guests arrived.
It is very rare today to find people who truly take pride in their work. Joe Sewar is a dedicated worker, who definitely takes pride in the work he does. Thank you Roto-Rutter for providing such dedicated technicians.

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I had to have a few different odd jobs done that I had Roto-Rooter come and fix. New kitchen sink installation, ice maker installation, upgrade of our main line, a few leaks and a tub that needed fixing to just name a few. The plumber was very nice and did a wonderful job of explaining everything and answering all of my questions. He did a great job of fixing everything in a timely manner and the price I believe was very reasonable. I would definately use them again and have already told my friends about him since he did such a great job. I put 4 stars just because he could have swept the floor afterward and made a better effort to clean each area better but honestly, it wasn't that big of a deal. I would still go to them for service again.

4
★★★★☆

I had to have a few different odd jobs done that I had Roto-Rooter come and fix. New kitchen sink installation, ice maker installation, upgrade of our main line, a few leaks and a tub that needed fixing to just name a few. The plumber was very nice and did a wonderful job of explaining everything and answering all of my questions. He did a great job of fixing everything in a timely manner and the price I believe was very reasonable. I would definately use them again and have already told my friends about him since he did such a great job. I put 4 stars just because he could have swept the floor afterward and made a better effort to clean each area better but honestly, it wasn't that big of a deal. I would still go to them for service again.

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My service appointment was great. They really go out of their way to explain what's going on with the problem, in my case toilets/pipes. Though pricing may be an issue for some folks that have written, just remember - YOU GET WHAT YOU PAY FOR. Of course there are different experiences with varying servicemen, but just going on my experience, I would definitely use these guys for anything that I couldn't do myself.

5
★★★★★

My service appointment was great. They really go out of their way to explain what's going on with the problem, in my case toilets/pipes. Though pricing may be an issue for some folks that have written, just remember - YOU GET WHAT YOU PAY FOR. Of course there are different experiences with varying servicemen, but just going on my experience, I would definitely use these guys for anything that I couldn't do myself.

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Second experience with roto-rooter. This time we needed a new water heater installed and our gas lines updated to code. Service was professional and prompt. Serviceman explained what he needed to do to update lines to code. Problems I had was that it cost more than I was expecting...they did not take away the old water heater(not that big of a deal because someone picked it up later that night)...took longer than expected since the man did not have all the parts he needed.

3
★★★☆☆

Second experience with roto-rooter. This time we needed a new water heater installed and our gas lines updated to code. Service was professional and prompt. Serviceman explained what he needed to do to update lines to code. Problems I had was that it cost more than I was expecting...they did not take away the old water heater(not that big of a deal because someone picked it up later that night)...took longer than expected since the man did not have all the parts he needed.

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Latest reviews from Citysearch.

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Had a floor drain backing up in my basement, I did not want to wait untill the weekdays, they sent a great Plumber named Jack, he was here in under 10 minutes and took care of my issue.\n\nRochester.

5
★★★★★

Had a floor drain backing up in my basement, I did not want to wait untill the weekdays, they sent a great Plumber named Jack, he was here in under 10 minutes and took care of my issue.\n\nRochester.

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had major problems on sunday of memorial day weekend, all sinks ,tub toilets backed up. Jack spent over 5 hours fixing our ills. any company would love to have all employees with Jack's professionalism, expertise and friendly attitude. GREAT JOB. Best plumbers in Rochester.

5
★★★★★

had major problems on sunday of memorial day weekend, all sinks ,tub toilets backed up. Jack spent over 5 hours fixing our ills. any company would love to have all employees with Jack's professionalism, expertise and friendly attitude. GREAT JOB. Best plumbers in Rochester.

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I needed a plumber in Rochester on a Sunday morning-great way to start the day. I called Roto-Rooter and had a plumber within a few hours. Jacob was extremely knowledgable, diagnosed and explained the problem and fixed the problem. I would DEFINITELY use Roto-Rooter again for plumbing problems in the future.

5
★★★★★

I needed a plumber in Rochester on a Sunday morning-great way to start the day. I called Roto-Rooter and had a plumber within a few hours. Jacob was extremely knowledgable, diagnosed and explained the problem and fixed the problem. I would DEFINITELY use Roto-Rooter again for plumbing problems in the future.

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roto -rooter is always there when i need them,even on the shortest of notice. i have never dealt with a company whose techs. were as curteous,friendly and patient.

5
★★★★★

roto -rooter is always there when i need them,even on the shortest of notice. i have never dealt with a company whose techs. were as curteous,friendly and patient.

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Great same-day service. Professional, and friendly, and explained everything he was doing.

5
★★★★★

Great same-day service. Professional, and friendly, and explained everything he was doing.

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Great Service & Value! Called Mr. Rooter first and they were rude on the phone. Called Roto Rooter of Rochester and got a pleasant receptionist and a plumber that came 45 mins before quoted. The plumber Jacob knew the problem right away and gave us a good quote. He had the problem fixed within an hour. I was very happy with the prompt and thorough service we got!!

5
★★★★★

Great Service & Value! Called Mr. Rooter first and they were rude on the phone. Called Roto Rooter of Rochester and got a pleasant receptionist and a plumber that came 45 mins before quoted. The plumber Jacob knew the problem right away and gave us a good quote. He had the problem fixed within an hour. I was very happy with the prompt and thorough service we got!!

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We had a problem in our basement with a drain and we called a plumber for service. Within an hour Jack arrived and fixed our problem. He knew exactly what needed to be done. He was very informative and once he was finished, he repeated the step one more time to make sure it was completely taken care of. We appreciated all the time and service Jack put into it..and we will definetely be using Roto-Rooter of Rochester!! Thank you!

4
★★★★☆

We had a problem in our basement with a drain and we called a plumber for service. Within an hour Jack arrived and fixed our problem. He knew exactly what needed to be done. He was very informative and once he was finished, he repeated the step one more time to make sure it was completely taken care of. We appreciated all the time and service Jack put into it..and we will definetely be using Roto-Rooter of Rochester!! Thank you!

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We called in the evening on a Sunday with water in the basement. We were contacted back within 10 mins and a serviceman was to our house in less than 20 mins.\n\nOur serviceman, Jack, was friendly and knowledgeable. Not only did he do a thorough job but he explained every step of the way. He provided us with information on the on-going care of our pipes and what to keep an eye out for in the future.\n\nBest service around! Thanks Jack!

5
★★★★★

We called in the evening on a Sunday with water in the basement. We were contacted back within 10 mins and a serviceman was to our house in less than 20 mins.\n\nOur serviceman, Jack, was friendly and knowledgeable. Not only did he do a thorough job but he explained every step of the way. He provided us with information on the on-going care of our pipes and what to keep an eye out for in the future.\n\nBest service around! Thanks Jack!

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I had a problem with my sewer pump and drainage. I called Roto-Rooter on a Saturday and they came within a hour. Once the tech. got to my house he started working right away. He explained everything he was doing which was wonderful. He snaked my pipes and made sure everything was working before he left. I would highly recommend this company to everyone. Thank you for the fast work!

5
★★★★★

I had a problem with my sewer pump and drainage. I called Roto-Rooter on a Saturday and they came within a hour. Once the tech. got to my house he started working right away. He explained everything he was doing which was wonderful. He snaked my pipes and made sure everything was working before he left. I would highly recommend this company to everyone. Thank you for the fast work!

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Fantastic service. Jack was my service man and not only was he efficient and friendly, but he also helped me solve other plumbing questions and issues I had. He was knowledgable, friendly and so efficient. Their price was so affordable and he gave me his card in case I have any issues or concerns! Great Service

5
★★★★★

Fantastic service. Jack was my service man and not only was he efficient and friendly, but he also helped me solve other plumbing questions and issues I had. He was knowledgable, friendly and so efficient. Their price was so affordable and he gave me his card in case I have any issues or concerns! Great Service

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I was very pleasantly surprised that Roto-Rooter of Rochester was able to send a plumber to my house the same day I called, at a time that was convenient for me. Derrick was very polite and professional and we could tell he knew what he was talking about. He did a wonderful and thorough job and we would certainly recommend his services to anyone we know. Thank you Roto-Rooter!

5
★★★★★

I was very pleasantly surprised that Roto-Rooter of Rochester was able to send a plumber to my house the same day I called, at a time that was convenient for me. Derrick was very polite and professional and we could tell he knew what he was talking about. He did a wonderful and thorough job and we would certainly recommend his services to anyone we know. Thank you Roto-Rooter!

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The Rochester plumber had to fix the leak in our outdoor faucet and our basement shut-off valve. The replacement valve leaked, but he came back to fix properly. The bonus was educating my husband in winter shut off procedures!

4
★★★★☆

The Rochester plumber had to fix the leak in our outdoor faucet and our basement shut-off valve. The replacement valve leaked, but he came back to fix properly. The bonus was educating my husband in winter shut off procedures!

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2 hours after I called roto-rooter of Rochester, plumber Jack rang my doorbell and saved me from a catastrophic powder room mess. He was very polite, helpful and left my bathroom cleaner than when he arrived. I was very happy with this service!!!!

5
★★★★★

2 hours after I called roto-rooter of Rochester, plumber Jack rang my doorbell and saved me from a catastrophic powder room mess. He was very polite, helpful and left my bathroom cleaner than when he arrived. I was very happy with this service!!!!

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Our sewer line had backed up into the house and we were in a panic to get it resolved asap. Roto Rooter Rochester was available within a few hours on a Sunday and gave us a free estimate. Our plumber Jack was super pleasant and helpful and knowledgable. We couldn't have been more pleased!!!

5
★★★★★

Our sewer line had backed up into the house and we were in a panic to get it resolved asap. Roto Rooter Rochester was available within a few hours on a Sunday and gave us a free estimate. Our plumber Jack was super pleasant and helpful and knowledgable. We couldn't have been more pleased!!!

.

I just bought a new home in Rochester a week ago and my kitchen sink was clogged. I didn't know who to call but when I searched for a plumber online, I found Roto-Rooter was highly rated and I needed someone fast. I called and was very pleased at the response I got and the professionalism of the plumber. He came in here and knew the problem right away and he fixed it without it costing me a fortune. I was so happy with the price and the service. I would recommend them 100%.

5
★★★★★

I just bought a new home in Rochester a week ago and my kitchen sink was clogged. I didn't know who to call but when I searched for a plumber online, I found Roto-Rooter was highly rated and I needed someone fast. I called and was very pleased at the response I got and the professionalism of the plumber. He came in here and knew the problem right away and he fixed it without it costing me a fortune. I was so happy with the price and the service. I would recommend them 100%.

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We were very happy with the plumber from Roto-Rooter in Rochester who did our plumbing work. We will use them again if the need arises.

4
★★★★☆

We were very happy with the plumber from Roto-Rooter in Rochester who did our plumbing work. We will use them again if the need arises.

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We had a water leak at our shut-off under our mobile home. All other plumbers wanted $75-$150 to just come out and ""diagnose"" the problem. I may not be a plumber, but I am not an idiot either, we had a leak at our shut-off valve, plain and simple. Roto-Rooter arrived, diagnosed the problem and prepared a statement of the cost at NO CHARGE. I then had the decision on whether or not to proceed. The price was reasonable and Joe Sewar completed the work on the spot. I had always avoided calling Roto-Rooter as I was under the misconception that they would be expensive, but I was wrong. Everyone at Roto-Rooter was pleasant from the woman who took my call to schedule service through Joe the service tech. He was very personable and we had a couple of laughs as well. Thank you Joe!!

5
★★★★★

We had a water leak at our shut-off under our mobile home. All other plumbers wanted $75-$150 to just come out and ""diagnose"" the problem. I may not be a plumber, but I am not an idiot either, we had a leak at our shut-off valve, plain and simple. Roto-Rooter arrived, diagnosed the problem and prepared a statement of the cost at NO CHARGE. I then had the decision on whether or not to proceed. The price was reasonable and Joe Sewar completed the work on the spot. I had always avoided calling Roto-Rooter as I was under the misconception that they would be expensive, but I was wrong. Everyone at Roto-Rooter was pleasant from the woman who took my call to schedule service through Joe the service tech. He was very personable and we had a couple of laughs as well. Thank you Joe!!

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We had a water leak in our front yard. Called several plumbers in the Rochester area and the only one that even called us back was Roto-Rooter. They came out within the hour, gave us an estimate, started work the next day,completed the job by 2pm, and had our water back on. The technicians were very courteous and the estimate much less than we expected to pay.

5
★★★★★

We had a water leak in our front yard. Called several plumbers in the Rochester area and the only one that even called us back was Roto-Rooter. They came out within the hour, gave us an estimate, started work the next day,completed the job by 2pm, and had our water back on. The technicians were very courteous and the estimate much less than we expected to pay.

.

Our septic was full oand over flowing into the basement. My wife and I, didn't want any of those "" fly by night "" plumbing. So we called the company that all our friends comfirmed was the best. ROTO-ROOTER. Bill and Chris came over right away, assest the problem, and gave us a clear idea of what we were looking at. Chris also helped us with the aid of his boss, on the financial end. We would highly recomend Roto-Rooter to all our family and friends. Great Job Guys !

5
★★★★★

Our septic was full oand over flowing into the basement. My wife and I, didn't want any of those "" fly by night "" plumbing. So we called the company that all our friends comfirmed was the best. ROTO-ROOTER. Bill and Chris came over right away, assest the problem, and gave us a clear idea of what we were looking at. Chris also helped us with the aid of his boss, on the financial end. We would highly recomend Roto-Rooter to all our family and friends. Great Job Guys !

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My kitchen sink drain was seriously plugged, and all attempts to fix it myself failed. For the first time in my life I actually had to call in a plumber, so called Roto-Rooter's Rochester number. Joe showed up about 90 minutes after I called (earlier than promised - they called to ask if he could come sooner than previously arranged). Quick and efficient, he did a survey of the plumbing, provided his quote, then went to work after approval. The drain now flows like brand new. THANKYOU!\nIn addition to clearing the drain, Joe also took the time to give me a little coaching on recommended plumbing adjustments I can make myself to assure trouble-free operation in the future. Free advice isn't always offered, and I considered this above-and-beyond what he needed to do for me.

5
★★★★★

My kitchen sink drain was seriously plugged, and all attempts to fix it myself failed. For the first time in my life I actually had to call in a plumber, so called Roto-Rooter's Rochester number. Joe showed up about 90 minutes after I called (earlier than promised - they called to ask if he could come sooner than previously arranged). Quick and efficient, he did a survey of the plumbing, provided his quote, then went to work after approval. The drain now flows like brand new. THANKYOU!\nIn addition to clearing the drain, Joe also took the time to give me a little coaching on recommended plumbing adjustments I can make myself to assure trouble-free operation in the future. Free advice isn't always offered, and I considered this above-and-beyond what he needed to do for me.

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Hi,\r\n Monday I called Roto-Rooter, about a plugged drain in my basement. Tuesday Dan the Plumber came and after working on the drain for 3 hrs. decided it was all in vain, and called Timothy and said if anyone could solve my problem it would be him...So Wednesday they both came back again and were still having problems clearing the drain. But would they give up? NO WAY!!\r\nThey were about to leave when they decided to try one more thing. Timothy crawled under my porch in 17 degree weather on his hands and knees and discoved that the vent to my drains had a rock stuck in it , and was able to clear it and then just as they finished all the electric on the street went out. But they finished the job and kept a postive attitude all the while. They also advised me that in the Spring they would come back and raise the Vent Pipe for me so that the dirt and other objects would not be able to get into the vent. I just want to thank both Dan and Timothy for all their hard work, and for saving me a lot of money. I will recomend them to all my family and friends.

5
★★★★★

Hi,\r\n Monday I called Roto-Rooter, about a plugged drain in my basement. Tuesday Dan the Plumber came and after working on the drain for 3 hrs. decided it was all in vain, and called Timothy and said if anyone could solve my problem it would be him...So Wednesday they both came back again and were still having problems clearing the drain. But would they give up? NO WAY!!\r\nThey were about to leave when they decided to try one more thing. Timothy crawled under my porch in 17 degree weather on his hands and knees and discoved that the vent to my drains had a rock stuck in it , and was able to clear it and then just as they finished all the electric on the street went out. But they finished the job and kept a postive attitude all the while. They also advised me that in the Spring they would come back and raise the Vent Pipe for me so that the dirt and other objects would not be able to get into the vent. I just want to thank both Dan and Timothy for all their hard work, and for saving me a lot of money. I will recomend them to all my family and friends.

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Joe Sewar and the Roto-Rooter service was excellent. Joe was informative and effecient and solved my plumbing problem in a timely manner.\r\n\r\nKudos to Joe and Roto- Rooter\r\n\r\nI highly recommend this service.

5
★★★★★

Joe Sewar and the Roto-Rooter service was excellent. Joe was informative and effecient and solved my plumbing problem in a timely manner.\r\n\r\nKudos to Joe and Roto- Rooter\r\n\r\nI highly recommend this service.

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I thought we were in big trouble. BIG trouble. But I called our local Roto-Rooter and they sent Joe Sewar out inside of the time frame they quoted. When he arrived he immediately assessed the situation and laid all of our fears to rest, completely taking over and getting it done quickly and with the best possible representation of his company's reputation anyone could ask for. \nI know I will be having sewer line trouble again in the future and I know for CERTAIN that it will be Roto-Rooter I call again when that day comes. If the rest of the crew there is as good as Joe is I can't imagine why anyone would go anywhere else. You couldn't ask for better service!

5
★★★★★

I thought we were in big trouble. BIG trouble. But I called our local Roto-Rooter and they sent Joe Sewar out inside of the time frame they quoted. When he arrived he immediately assessed the situation and laid all of our fears to rest, completely taking over and getting it done quickly and with the best possible representation of his company's reputation anyone could ask for. \nI know I will be having sewer line trouble again in the future and I know for CERTAIN that it will be Roto-Rooter I call again when that day comes. If the rest of the crew there is as good as Joe is I can't imagine why anyone would go anywhere else. You couldn't ask for better service!

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Roto-Rooter came in and did a great job, in a timely manner on budget. Thanks guys!

4
★★★★☆

Roto-Rooter came in and did a great job, in a timely manner on budget. Thanks guys!

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I have used them two or three times since buying my old house on a tree-lined street--they will get to you right away for emergencies and on the same day even if it is not an emergency. Their staff are always friendly, prompt, informative, and honest. They won't try to sell you something you don't need and explain their procedures well. I'd recommend them to anyone.

5
★★★★★

I have used them two or three times since buying my old house on a tree-lined street--they will get to you right away for emergencies and on the same day even if it is not an emergency. Their staff are always friendly, prompt, informative, and honest. They won't try to sell you something you don't need and explain their procedures well. I'd recommend them to anyone.

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I was very pleased with the Roto-RooterPlumer service from Rochester, NY. I called in the morning and they were able to get to me that afternoon. The tech, Joe, was excellent, very knowledgeable and able to take time to clear the roots out of the storm drain through the pipe at the side of the house. Joe has similar interests as me and we were able to communicate during the cleanout. This is a professional business and I would highly recommend them in the future. I have used them in the past when it was necessary to dig 2 holes 10 feet deep. This time i was spared that! Fairport, NY

5
★★★★★

I was very pleased with the Roto-RooterPlumer service from Rochester, NY. I called in the morning and they were able to get to me that afternoon. The tech, Joe, was excellent, very knowledgeable and able to take time to clear the roots out of the storm drain through the pipe at the side of the house. Joe has similar interests as me and we were able to communicate during the cleanout. This is a professional business and I would highly recommend them in the future. I have used them in the past when it was necessary to dig 2 holes 10 feet deep. This time i was spared that! Fairport, NY

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My experience with Roto-Rooter was a postive one. The Tech ""joe"" was great at explaining what was necessary to take care of my problem. What was expeacted to be successful to the problem clean up. What other consequenses could arise because of my old pipes. Bing a Senior and being alone made it much easier on me as a person.

4
★★★★☆

My experience with Roto-Rooter was a postive one. The Tech ""joe"" was great at explaining what was necessary to take care of my problem. What was expeacted to be successful to the problem clean up. What other consequenses could arise because of my old pipes. Bing a Senior and being alone made it much easier on me as a person.

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Two years ago I was in a pinch and I called Roto-Rooter and I met Joe Sewar. Joe looked at my plumbing situation and said he could show me how to do it myself or charge me $150 for a small fix. I was flabbergasted that a plumbing company offered to not charge me even though they came to my house. Joe said the reason they do this is so when we really need Roto-Rooter, we will call back and that is what I did yesterday when I needed a kitchen faucet installed. Joe Sewar came out and did a great job, explained things to me in a detailed fashion and answered any question I had. Without a doubt if I need plumbing service again, I will contact Joe Sewar from Roto-Rooter.

5
★★★★★

Two years ago I was in a pinch and I called Roto-Rooter and I met Joe Sewar. Joe looked at my plumbing situation and said he could show me how to do it myself or charge me $150 for a small fix. I was flabbergasted that a plumbing company offered to not charge me even though they came to my house. Joe said the reason they do this is so when we really need Roto-Rooter, we will call back and that is what I did yesterday when I needed a kitchen faucet installed. Joe Sewar came out and did a great job, explained things to me in a detailed fashion and answered any question I had. Without a doubt if I need plumbing service again, I will contact Joe Sewar from Roto-Rooter.

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Today I needed my laundry tub drain cleaned out. When I called and gave my Rochester address they knew right away who and where I was. Within one half hour Derek,the plumber, was there to snake out the drain. It is now working perfectly. He was pleasant , fast and cleaned up his work space. Good job.

5
★★★★★

Today I needed my laundry tub drain cleaned out. When I called and gave my Rochester address they knew right away who and where I was. Within one half hour Derek,the plumber, was there to snake out the drain. It is now working perfectly. He was pleasant , fast and cleaned up his work space. Good job.

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They showed up on time, new exactly what to do, and fixed it in a timely manner. I wouldn't hesitate to call them again.

4
★★★★☆

They showed up on time, new exactly what to do, and fixed it in a timely manner. I wouldn't hesitate to call them again.

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When you need a plumber in Rochester call Roto-Rooter. They make life so much easier. They arrive on time, do the job efficiently, and clean up. What more could you ask for? I will call them the next time I have plumbing problems.

5
★★★★★

When you need a plumber in Rochester call Roto-Rooter. They make life so much easier. They arrive on time, do the job efficiently, and clean up. What more could you ask for? I will call them the next time I have plumbing problems.

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Thank you, Thank you, Thank you! We returned from vacation at 12am on Sunday night to find that our 19 year old daughter had cause a major clog. The dishwasher and washer were backing up through the downstairs toilet, and flooding into the basement. My husband tried for an hour to snake it with no luck. Needless to say we were very stressed. We cleaned up and went to bed. First thing in the morning my husband called Roto-Rooter at my suggestion. He was a little unsure, because he had never used them before. He called and they said they would be over within an hour. They were prompt, and told my husband they could have it fixed in about an hour. After an hour they had removed the paper towel that our daughter had flushed, and all the downstairs drains were completely clear of dirt and gunk. They did a super job and were very fast and professional!! We can

5
★★★★★

Thank you, Thank you, Thank you! We returned from vacation at 12am on Sunday night to find that our 19 year old daughter had cause a major clog. The dishwasher and washer were backing up through the downstairs toilet, and flooding into the basement. My husband tried for an hour to snake it with no luck. Needless to say we were very stressed. We cleaned up and went to bed. First thing in the morning my husband called Roto-Rooter at my suggestion. He was a little unsure, because he had never used them before. He called and they said they would be over within an hour. They were prompt, and told my husband they could have it fixed in about an hour. After an hour they had removed the paper towel that our daughter had flushed, and all the downstairs drains were completely clear of dirt and gunk. They did a super job and were very fast and professional!! We can

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We placed a last minute call to Roto-Rooter on the morning of 7.27.11. A very nice Roto-Rooter plumber arrived in a snap. He checked our toilet for blockage, cleaned up and was out the door in a flash. Toilet is working great and our day was not ruined by waiting around for someone to show up and the job to be done. Nice guy and quick service.

3
★★★☆☆

We placed a last minute call to Roto-Rooter on the morning of 7.27.11. A very nice Roto-Rooter plumber arrived in a snap. He checked our toilet for blockage, cleaned up and was out the door in a flash. Toilet is working great and our day was not ruined by waiting around for someone to show up and the job to be done. Nice guy and quick service.

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We had a clogged sink that our Roto-Rooter plumber devoted many hours to fixing. He not only went the extra mile in helping us with our problem, but did so in a courteous, professional, efficient manner. We happily would use Roto-Rooter again for any plumbing need. They're the best value and best customer-oriented plumbing service in Rochester!

5
★★★★★

We had a clogged sink that our Roto-Rooter plumber devoted many hours to fixing. He not only went the extra mile in helping us with our problem, but did so in a courteous, professional, efficient manner. We happily would use Roto-Rooter again for any plumbing need. They're the best value and best customer-oriented plumbing service in Rochester!

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I've heard great reviews! I always make the free call to ServiceMagic before using any contractors just to be safe. The 2 minute call could save you hundreds or thousands of dollars.\n\n(877) 250-2536\n\nServiceMagic is a free matching service for Home Owners to Home Improvement Professionals. We give you piece of mind when looking for a contractor because we put each of our professionals through a 10-point Screening Process. ServiceMagic verifies state level licensing, general liability insurance, runs both criminal and civil background checks and more! \n\nBy calling to speak with one of our customer service representatives, the homeowner can describe his/her need to ensure the best match available. The homeowner is then matched to up to 4 service pros in their area who can properly assist them- perfect for homeowners to have multiple contractors competing for their business! \n\n(877) 250-2536

3
★★★☆☆

I've heard great reviews! I always make the free call to ServiceMagic before using any contractors just to be safe. The 2 minute call could save you hundreds or thousands of dollars.\n\n(877) 250-2536\n\nServiceMagic is a free matching service for Home Owners to Home Improvement Professionals. We give you piece of mind when looking for a contractor because we put each of our professionals through a 10-point Screening Process. ServiceMagic verifies state level licensing, general liability insurance, runs both criminal and civil background checks and more! \n\nBy calling to speak with one of our customer service representatives, the homeowner can describe his/her need to ensure the best match available. The homeowner is then matched to up to 4 service pros in their area who can properly assist them- perfect for homeowners to have multiple contractors competing for their business! \n\n(877) 250-2536

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6 pm on a Thursday night, I went to use the bathroom and the found the toilet was plugged. I went down stairs, brought up my trusty plunger, and start plunging. \r\n2 hours later, I toliet was still plugged. My wife called Roro-Router and they said they could hae a service man out that night. 2 hours later (The was on a call in Hilton and we live in Canandaigua), our service man showed up and within 15 minutes(with the use of his snake) our toilet was unplugged. Our service man was friendly and did not the seem the least bit bothered from having to drive from Hilton and being out after 10 pm at night. All in all - very fast service and very impressed we could get a service man that late at night. Excellent job.

5
★★★★★

6 pm on a Thursday night, I went to use the bathroom and the found the toilet was plugged. I went down stairs, brought up my trusty plunger, and start plunging. \r\n2 hours later, I toliet was still plugged. My wife called Roro-Router and they said they could hae a service man out that night. 2 hours later (The was on a call in Hilton and we live in Canandaigua), our service man showed up and within 15 minutes(with the use of his snake) our toilet was unplugged. Our service man was friendly and did not the seem the least bit bothered from having to drive from Hilton and being out after 10 pm at night. All in all - very fast service and very impressed we could get a service man that late at night. Excellent job.

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My main sewer drain was suddenly backed up. I called these guys (who can forget that jingle? They were the first ones I thought of) and they gave me an appointment within the hour! The service man who arrived was friendly, and even had a sense of humor. I needed that when I couldn't even flush a toilet or wash my hands. He explained everything clearly, and showed me with a camera what was going on in there. That was great, I could see for myself and not wonder whether I was about to be ripped off. Now for the bad news. The pipe was broken about 45' from the house. It will mean digging in and replacing that section of pipe. But check out their website, it explains how they do this. They don't use a backhoe and wreck your yard- there's minimal digging and damage to the yard. They're coming back tomorrow or Monday to do it. Since he spent more than 2 hrs opening up the drain to see the break, it's now opened up enough to use our plumbing again. And this really got me- he even cleaned the basement floor! I've never seen a service person do that before, they always leave you with the mess. I'm confident they'll do a good job on the pipe repair. I'd recommend them to anyone.

4
★★★★☆

My main sewer drain was suddenly backed up. I called these guys (who can forget that jingle? They were the first ones I thought of) and they gave me an appointment within the hour! The service man who arrived was friendly, and even had a sense of humor. I needed that when I couldn't even flush a toilet or wash my hands. He explained everything clearly, and showed me with a camera what was going on in there. That was great, I could see for myself and not wonder whether I was about to be ripped off. Now for the bad news. The pipe was broken about 45' from the house. It will mean digging in and replacing that section of pipe. But check out their website, it explains how they do this. They don't use a backhoe and wreck your yard- there's minimal digging and damage to the yard. They're coming back tomorrow or Monday to do it. Since he spent more than 2 hrs opening up the drain to see the break, it's now opened up enough to use our plumbing again. And this really got me- he even cleaned the basement floor! I've never seen a service person do that before, they always leave you with the mess. I'm confident they'll do a good job on the pipe repair. I'd recommend them to anyone.

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Installation took about 1 hr and the guy was very nice who did the installation. I was, however, surprised by the high labor charge and believe it would have been cheaper to use a different company since I had already purchased the disposal.

3
★★★☆☆

Installation took about 1 hr and the guy was very nice who did the installation. I was, however, surprised by the high labor charge and believe it would have been cheaper to use a different company since I had already purchased the disposal.

Pros: quick, fast service

Cons: a bit expensive compared to other places

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Called Roto-Rooter @ 7:45 am on 04/08/10 and Joe Sewar was here by 8:00 that samesame day. Joe replaced our drain pipes and had us up and running in no time. Thanks Joe.

5
★★★★★

Called Roto-Rooter @ 7:45 am on 04/08/10 and Joe Sewar was here by 8:00 that samesame day. Joe replaced our drain pipes and had us up and running in no time. Thanks Joe.

Pros: fast efficient professional

Cons: cost

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This is our second experience with Roto-Rooter, and again we are very pleased. As before the Roto-Rooter professional came out right away and listened to us about our plumbing problems. This time it was two broken outside hose faucets and inside shut-off valves. He carefully studied the situation and provided us with a detailed solution, including price estimate and time to complete the work. Even though he ran into some minor, unforeseen issues, the small, extra amount of time and additional parts were not added on to the original estimate. The job was done to our complete satisfaction. We trust Roto-Rooter for all of our plumbing need and drain service needs. Thank you Roto-Rooter!

5
★★★★★

This is our second experience with Roto-Rooter, and again we are very pleased. As before the Roto-Rooter professional came out right away and listened to us about our plumbing problems. This time it was two broken outside hose faucets and inside shut-off valves. He carefully studied the situation and provided us with a detailed solution, including price estimate and time to complete the work. Even though he ran into some minor, unforeseen issues, the small, extra amount of time and additional parts were not added on to the original estimate. The job was done to our complete satisfaction. We trust Roto-Rooter for all of our plumbing need and drain service needs. Thank you Roto-Rooter!

Pros: Skilled professional, honest, fair price for work

Cons: None! Will call again.

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Roto-Rooters came out right away within the hour late evening when we had an emergency plumbing problem. Their guy was friendly and helpful in explaining our situation to us. He was fast and efficient. Their guarantee is such a piece of mind. We will be calling them again if we have any future plumbing issues in our home.

5
★★★★★

Roto-Rooters came out right away within the hour late evening when we had an emergency plumbing problem. Their guy was friendly and helpful in explaining our situation to us. He was fast and efficient. Their guarantee is such a piece of mind. We will be calling them again if we have any future plumbing issues in our home.

Pros: Quick to respond, efficient, guarantee

Cons: a little pricey

Message from Roto-Rooter Plumbing & Drain Services

Roto-Rooter has Rochester plumbing experts that can take on your problems—big or small. Whether it’s complex plumbing emergencies, clogged drains, sewer line problems or toilet problems at your home or business, our plumbing professionals are standing by 24/7.No matter what the issue, our plumbers can fix it—and we’re available nights and weekends.Contact our friendly representatives to find out why Roto-Rooter has been the trusted plumbing service provider since 1935.

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More about Roto-Rooter Plumbing & Drain Services

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Offering popular plumbing maintenance and repairs, as well as drain-cleaning and unclogging.

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