Mr. Sandless Staten Island

★★★☆☆

About Mr. Sandless Staten Island

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  • Floor Coverings

Home & Garden

Home & Garden
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3.0 4
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Matt,

Just a short note to let you know that I am totally thrilled with my floors.

Mr. Sandless is a wonderful company. I was skeptical in the beginning

because I thought the only process to refinish my wood floors was sanding

and waiting days until the polyurethane dried.

Now, I??m sorry I waited so long. For the last week I have been singing

the praise of Mr. Sandless to all my neighbors and friends.

My entire house (LR, DR, 3 BR, 1 hall & 2 staircases were finished in less

than 10 hours (which included rug removal and furniture moving).

I was able to immediately walk all over the house with no restrictions.

There was no horrible odor either.

Because your system is environmentally safe, I was not worried about my

animals being exposed to anything toxic after your crew left.

You guys made me a believer. Your staff is wonderful.

Good luck to you in the future ?? may your business prosper and multiply.

Thanks

Carmen Maglio

Staten Island, NY

5
★★★★★

Matt,

Just a short note to let you know that I am totally thrilled with my floors.

Mr. Sandless is a wonderful company. I was skeptical in the beginning

because I thought the only process to refinish my wood floors was sanding

and waiting days until the polyurethane dried.

Now, I??m sorry I waited so long. For the last week I have been singing

the praise of Mr. Sandless to all my neighbors and friends.

My entire house (LR, DR, 3 BR, 1 hall & 2 staircases were finished in less

than 10 hours (which included rug removal and furniture moving).

I was able to immediately walk all over the house with no restrictions.

There was no horrible odor either.

Because your system is environmentally safe, I was not worried about my

animals being exposed to anything toxic after your crew left.

You guys made me a believer. Your staff is wonderful.

Good luck to you in the future ?? may your business prosper and multiply.

Thanks

Carmen Maglio

Staten Island, NY

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.

One area of wood floor looks better, the other not so much. Beware of a few things:
1) Have them tape your base boards so the polyurethane doesn't trap dirt, hair, etc on them. I just had new floor boards installed and during the Mr. Sandless process they were really messed up. Also their buffing machine stripped some paint of the base boards. Anyway bottom line they should have taped them off.

2) If your floors have scratches, etc don't expect this to come even close to what they would look like if they were sanded. Ask the workmen before they begin the project if they think there will be a big improvement. If they say no, you should say no to the service.

3) Expect them to rush thru the job. To avoid this ask them in advance to please take it slow and be careful. It's the rush job that screws up the base boards, misses polyurethane in some spots, etc

4) Don't expect furniture removal means that they will also replace all the furniture back to it's original spots. Yes they move it and they return part of it, but not all. Not worth paying $75 a room that's for sure.

5) Check their math. They overcharged $23 on tax alone.

6) If you have a problem they may credit you some $, but it's on an odd scale. Since my dining room showed no difference they said they'd credit that portion. While the dining room was about 1/3 of the job they only credited me 1/6 of the job. Strange math again.

7) Once you pay and are done with the job don't expect them to return emails or phone calls.

2
★★☆☆☆

One area of wood floor looks better, the other not so much. Beware of a few things:
1) Have them tape your base boards so the polyurethane doesn't trap dirt, hair, etc on them. I just had new floor boards installed and during the Mr. Sandless process they were really messed up. Also their buffing machine stripped some paint of the base boards. Anyway bottom line they should have taped them off.

2) If your floors have scratches, etc don't expect this to come even close to what they would look like if they were sanded. Ask the workmen before they begin the project if they think there will be a big improvement. If they say no, you should say no to the service.

3) Expect them to rush thru the job. To avoid this ask them in advance to please take it slow and be careful. It's the rush job that screws up the base boards, misses polyurethane in some spots, etc

4) Don't expect furniture removal means that they will also replace all the furniture back to it's original spots. Yes they move it and they return part of it, but not all. Not worth paying $75 a room that's for sure.

5) Check their math. They overcharged $23 on tax alone.

6) If you have a problem they may credit you some $, but it's on an odd scale. Since my dining room showed no difference they said they'd credit that portion. While the dining room was about 1/3 of the job they only credited me 1/6 of the job. Strange math again.

7) Once you pay and are done with the job don't expect them to return emails or phone calls.

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.

To Mark, Matt, Steve and the Crew,
I woke up this morning after having Mark and his 3 assistants
refinish my solid oak floors yesterday, Sept. 6th and I am very
pleased that I found your company on the Internet. The end result
is beautiful!
Dealing with your company from the start to the finish (no pun
intended), was a pleasant experience. Matt and Steve, you were
easy and accomodating on the phone..you answered all my
questions and returned my calls in a timely fashion.

But more importantly, Mark and his crew were so organized
and efficient. Mark, you are a great asset to the franchise.
You are reassuring to the new customer such as myself
and if I had to pick a crew to occupy my home for 9
or 10 hours, you guys would be more than welcome
to return.

If you ever need a personal referral, feel free to call on
me as I will sing your praises. Also, if you decide to
advertise on TV, I would be more than happy to accept
a role! Thanks again for a job well done!!!

Sincerely,
Nora Fischberg

4
★★★★☆

To Mark, Matt, Steve and the Crew,
I woke up this morning after having Mark and his 3 assistants
refinish my solid oak floors yesterday, Sept. 6th and I am very
pleased that I found your company on the Internet. The end result
is beautiful!
Dealing with your company from the start to the finish (no pun
intended), was a pleasant experience. Matt and Steve, you were
easy and accomodating on the phone..you answered all my
questions and returned my calls in a timely fashion.

But more importantly, Mark and his crew were so organized
and efficient. Mark, you are a great asset to the franchise.
You are reassuring to the new customer such as myself
and if I had to pick a crew to occupy my home for 9
or 10 hours, you guys would be more than welcome
to return.

If you ever need a personal referral, feel free to call on
me as I will sing your praises. Also, if you decide to
advertise on TV, I would be more than happy to accept
a role! Thanks again for a job well done!!!

Sincerely,
Nora Fischberg

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.

My floors are 80+ years old. Sanded to the nail heads. The only option I had was to replace my floors$6000...not! $675 for my Living room dining room and my hallway! I am thrilled. Thanks!

4
★★★★☆

My floors are 80+ years old. Sanded to the nail heads. The only option I had was to replace my floors$6000...not! $675 for my Living room dining room and my hallway! I am thrilled. Thanks!

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