VCA Preston Park Animal Hospital

Sharon has groomed by girlfriends family poodle for years, so naturally when we found a pet of our own we went straight to her for grooming. The second time our poodle was groomed here, she was shaved down completely rather than her normal cut, supposedly because she was matted from playing in the rain the day before. I was never called and asked if this was acceptable beforehand.
While shaving her Sharon cut an inch wide gash under our dog's front leg. It was deep enough that 3 staples were required for treatment. I again never received a call until after our pet had been shaved, stapled, and the grooming was then completed. They called me saying she's ready to be picked up... oh by the way, she has a little cut from the clippers. The Vet who treated her was for some reason unable to speak with me when I picked up our pet, and never returned my calls despite multiple attempts to contact him. Our poodle is now very fear aggressive and hates to be groomed. I am appalled both by the poor grooming and the substandard communication about my pets well being.

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This place is wonderful. Vets are personable as is staff. Only thing i would change is they still recommend the SD and Euk food which is not a good food.

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0 out of 1 people found this review helpful.

Vca Preston Park Animal Hospital is a very nice and professinal hospital.The staff and the doctors are very b nice and very professional.I like the hosptital very myour much. They took good care of my cat.It has a nice location that is very clean. They satff here is very friendly. I will recommend them , if you need to go for pets need.

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I have always had positive experiences with this clinic. The staff and the doctors have always been nice and very professional. Dr. Nolan was especially great. She was compasionate and took wonderful care of my dog. They are also reasonably priced. I would recommend this place. They will take wonderful care of your pet!

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I have never had any problems with this place. I have always enjoyed doing business w/ this them. They are neat, clean, straightforward, and professional. I have been very pleased w/ them.

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With a 160 pound dog, it is hard to find boarding, especially when she was sick. My normal boarder could not keep her due to her illness, my vets office wouldn't keep her, and they took her in and took very good care of her. Laura is on of the groomers there (she would normally board for us - until we lost Murphy in January) and she was able to check in on her for us and make sure Murphy was comfortable and safe. Nice location that is very clean.

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