VCA Brown Animal Hospital

★★★☆☆
  • 8 Calkins Ct

    South Burlington, VT 05403

    Map & Directions
  • 802-489-7427

2.5 2
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I am due an apology from VCA Brown Animal Hospital.
My beloved cat was diagnosed with an aggressive terminal cancer, adenocarcinoma of mammary gland. VCA refused my family's choice to euthanise her, giving us no other alternative but to relinquish her to human society. I was verbally bullyied by Dr. Emily Cranwell -I believe Dr Tal did her biopsy. I spent over $1,000 in medical fees in a 24 hour period.
I feel hurt and betrayed- I have brought our animals there for over 20 years. There are unique circumstances for every pet and pet owner. Why after such customer loyalty upon my part, is a living will for my cat denied? Especially, when it was made to me as an option from the beginning. Overall,I felt I was being bullied to continue the costly treatment of my pets terminal cancer, perhaps because VCA Brown Animal Hospital wanted to keep the influx revenue that such a case would provide.
Fortunately, I have other professional support in the vetrinary field around all of whom validates my choice. Please remeber this story and pass it along. Thank You.

1
★☆☆☆☆

I am due an apology from VCA Brown Animal Hospital.
My beloved cat was diagnosed with an aggressive terminal cancer, adenocarcinoma of mammary gland. VCA refused my family's choice to euthanise her, giving us no other alternative but to relinquish her to human society. I was verbally bullyied by Dr. Emily Cranwell -I believe Dr Tal did her biopsy. I spent over $1,000 in medical fees in a 24 hour period.
I feel hurt and betrayed- I have brought our animals there for over 20 years. There are unique circumstances for every pet and pet owner. Why after such customer loyalty upon my part, is a living will for my cat denied? Especially, when it was made to me as an option from the beginning. Overall,I felt I was being bullied to continue the costly treatment of my pets terminal cancer, perhaps because VCA Brown Animal Hospital wanted to keep the influx revenue that such a case would provide.
Fortunately, I have other professional support in the vetrinary field around all of whom validates my choice. Please remeber this story and pass it along. Thank You.

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1 out of 1 people found this review helpful.

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I had to travel out of the country for a month last year and needed to kennel my dog. On the advice of a friend I contacted Brown's and was really impressed with the experience. My dog was well cared for and I am so glad that I chose this business to care for my best four legged friend. While my dog was a guest at their kennel the staff detected and treated a bladder infection that I was not even aware that my dog had.

4
★★★★☆

I had to travel out of the country for a month last year and needed to kennel my dog. On the advice of a friend I contacted Brown's and was really impressed with the experience. My dog was well cared for and I am so glad that I chose this business to care for my best four legged friend. While my dog was a guest at their kennel the staff detected and treated a bladder infection that I was not even aware that my dog had.

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Message from VCA Brown Animal Hospital

At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With nearly 600 hospitals in 42 States, we've built a network of trusted local animal health providers giving the finest care for the pets in your family. We invite you to get to know our caring staff! New VCA patients are eligible for a FREE First Exam - a risk-free opportunity to learn what makes VCA so different.

We're looking forward to meeting you and your pet and demonstrating our commitment to providing your pet the highest quality care!. Our hospital offers a wide range of general and specialized medical treatments and services including:
• Advanced Care Services
• Allergy & Itchy Skin Relief
• Diabetes Treatment (Canine & Feline)
• Diagnostics
• Diet & Nutrition
• Disease Treatment
• Flea & Tick Control
• General Care
• Heartworm Disease Treatment (Canine & Feline)
• Internal medicine
• Medications/Prescriptions
• Parasite Control
• Pet Wellness Exams
• Physical Examinations
• Preventive Care
• Primary Care
• Puppy & Kitten Wellness
• Senior Pet Wellness
• Spay & Neuter
• Vaccines & Vaccinations
• Weight Loss Programs

Please call us today to review your pet's medical and health issues and how we may be able to help!

Key Points

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