VCA Brown Animal Hospital

★★★☆☆
Visit Your Neighborhood VCA
  • 8 Calkins Court

    South Burlington, VT 05403

    Map & Directions
  • 802-424-2130

About VCA Brown Animal Hospital

Categories
Details
Hours
M: 07:00am - 07:00pm, T: 07:00am - 07:00pm, W: 07:00am - 07:00pm, TH: 07:00am - 07:00pm, F: 07:00am - 07:00pm, Sat: 07:00am - 05:00pm, Sun: 03:00pm - 06:00pm

Pets & Animals

Pets & Animals
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2.5 2
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I am due an apology from VCA Brown Animal Hospital.
My beloved cat was diagnosed with an aggressive terminal cancer, adenocarcinoma of mammary gland. VCA refused my family's choice to euthanise her, giving us no other alternative but to relinquish her to human society. I was verbally bullyied by Dr. Emily Cranwell -I believe Dr Tal did her biopsy. I spent over $1,000 in medical fees in a 24 hour period.
I feel hurt and betrayed- I have brought our animals there for over 20 years. There are unique circumstances for every pet and pet owner. Why after such customer loyalty upon my part, is a living will for my cat denied? Especially, when it was made to me as an option from the beginning. Overall,I felt I was being bullied to continue the costly treatment of my pets terminal cancer, perhaps because VCA Brown Animal Hospital wanted to keep the influx revenue that such a case would provide.
Fortunately, I have other professional support in the vetrinary field around all of whom validates my choice. Please remeber this story and pass it along. Thank You.

1
★☆☆☆☆

I am due an apology from VCA Brown Animal Hospital.
My beloved cat was diagnosed with an aggressive terminal cancer, adenocarcinoma of mammary gland. VCA refused my family's choice to euthanise her, giving us no other alternative but to relinquish her to human society. I was verbally bullyied by Dr. Emily Cranwell -I believe Dr Tal did her biopsy. I spent over $1,000 in medical fees in a 24 hour period.
I feel hurt and betrayed- I have brought our animals there for over 20 years. There are unique circumstances for every pet and pet owner. Why after such customer loyalty upon my part, is a living will for my cat denied? Especially, when it was made to me as an option from the beginning. Overall,I felt I was being bullied to continue the costly treatment of my pets terminal cancer, perhaps because VCA Brown Animal Hospital wanted to keep the influx revenue that such a case would provide.
Fortunately, I have other professional support in the vetrinary field around all of whom validates my choice. Please remeber this story and pass it along. Thank You.

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I had to travel out of the country for a month last year and needed to kennel my dog. On the advice of a friend I contacted Brown's and was really impressed with the experience. My dog was well cared for and I am so glad that I chose this business to care for my best four legged friend. While my dog was a guest at their kennel the staff detected and treated a bladder infection that I was not even aware that my dog had.

4
★★★★☆

I had to travel out of the country for a month last year and needed to kennel my dog. On the advice of a friend I contacted Brown's and was really impressed with the experience. My dog was well cared for and I am so glad that I chose this business to care for my best four legged friend. While my dog was a guest at their kennel the staff detected and treated a bladder infection that I was not even aware that my dog had.

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