Located in South Austin off of William Cannon, Hackney Automotive is working hard to become your neighborhood automotive service & repair center. Their ASE Certified Technicians each have 25+ years of experience & will treat your car as if it were their own. So every time you visit them, you can be sure you're dealing with absolute automotive repair professionals. Their goal is to bring dealership quality auto service to Central Texans at tremendous savings. Hackney Automotives honest recommendations, attention to detail and people make the difference. They service everything from oil changes to brakes, clutches, tune ups, emissions diagnostic & repairs, timing belts, factory scheduled maintenance, a/c service and repair, suspension/alignments and MUCH MORE! Free roadside assistance with certain services. Call for details!
My family has been doing business with Hackney for 3 years and over the 3 years we have been taking our vehicles to them they have caused nothing but problems for us. They always take forever to get what ever needs to be done, done. I just recently took my car in because it wasnt turning over and wouldn't start. We had to tow it there because My father spent an hour trying to get it to start without any luck. Once we get it there 3 days later we get a call from them saying that they can no longer replicate the problem so cant fix it, so we decide to have them fix a problem with my ac. Yesterday they call to say it is ready and we go down to pick it up, not only does it take 5 tries to get my car to start, but now the "fixed" A.C wont turn on at all. Also while my car was there it was broken into. All in all they are not someone we will be going back to and wouldn't suggest them at all.
Posted 06/30/09 | Report Abuse
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I have done business with Linda and Mark for over eight-yeaars. If you take your vehicle to Hackney's you will find they are honest, up front, and dependable. If Mark tells you your car or truck needs something it is because it really needs it. He will see that everything is done to give you top performance and not to just run up your bill. The dealer told me my Mercury Grand Marquis need a transmission repair of about $2,500.00. I went to Hackney's. Mark remembered a service bulletin that had been issued for my car. As a result of that he repaired it for less than $300.00 and it still runs perfectly. I saved over $2,200.00! That's a lot of Bud Lite! Take your car or truck there; you will be glad you did.
Posted 08/26/08 | Report Abuse
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I took my car in to Hackney after it started stalling on me. I had noticed earlier in the day that the temperature gage stayed on cold and planned to take the car in to have it checked but with the stalling I didn?t have time to delay. Anyway, I called them and told them what the car was doing and what I had noticed about the temp gage. I was able to get the car to start and drove it in to the ?they even agreed to stay late because I was driving from Kyle. They took the car in and I was able to get a rental from Enterprise. The next day they called me to tell me what the problem was and explained it in detail but in a basic way that I could understand. It all tied in to the gage thing. Anyway they told me what needed to be repaired, what the cost would be, and that the car would be ready later that afternoon. I asked if I needed to have my transmission fluid flushed and they told me it looked good so there was no need to do it right now. Honesty! Can you believe it? I am so happy that I have found them and highly recommend them.
Pros: Honest, Reasonable Price, Fast Service
Posted 01/25/09
When you take your car into a dealership or a franchised repair shop, you are just another customer, a number on an invoice. At Hackney Automotive the staff is competent, honest, and will make sure you understand what your car needs and doesn't attempt to "sell" you any unneccesary repairs. I was preparing to go on a long trip and expected to receive a long, expensive list of items needing to be fixed, but the staff at Hackney Automotive assured me that a few maintenance items were all I needed to safely make the long drive. I was extremely happy with their level of customer serice and the excellent work that was done on my car.
Posted 05/29/08
"I want to swing these guys some props!! i think i finally ..."
"Jim is personable and honest. Always fair and upfront about repairs and ..."
