Hackney Auto Truck & Fleet Service

★★★★☆
  • 11600 Manchaca Rd Bldg 2

    Austin, TX 78748

    Map & Directions
  • 512-447-1900

About Hackney Auto Truck & Fleet Service

Categories
  • Automotive Repair
  • Brake Repair
  • Auto Parts & Accessories
Details
  • Diesel Fuel
  • Muffler Repair
  • Clutch Repair
  • Radiator Repair
  • Brake Repair
  • Oil Changes
  • Auto Inspections
  • Smog Testing
  • Tune Ups
Hours
M-F 7:30am-6pm, Sa 8am-2pm, Su Closed
Special Offer
Contact us today!
Emails
  • linda@hackneyauto.com
Phones
  • Mobile (512-447-1900)

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This is a HORRIBLE place! They are dishonest and do not stand by their work. I took my car in with a perfectly ice cold air conditioner and when I got it back after they replace my thermostat, my air conditioner didn't work properly or half the time it didn't work at all. I had to leave town but I told them I would be bringing it back so they could fix their mistake.

When I took it back, they said it was not something they had done and I should replace the blower for $228. I will NEVER go back to them and I warn you to not take your business to them either. DISHONESTY is NOT GOOD!!!

1
★☆☆☆☆

This is a HORRIBLE place! They are dishonest and do not stand by their work. I took my car in with a perfectly ice cold air conditioner and when I got it back after they replace my thermostat, my air conditioner didn't work properly or half the time it didn't work at all. I had to leave town but I told them I would be bringing it back so they could fix their mistake.

When I took it back, they said it was not something they had done and I should replace the blower for $228. I will NEVER go back to them and I warn you to not take your business to them either. DISHONESTY is NOT GOOD!!!

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.

Took my truck to have the check engine light troubleshot. They found one O2 sensor not working right. They offered the choice of clearing the error and see if it comes back or replacing the sensor. I went with the replacement. No pressure to get any other work done, price of repair was low compared to other repair shops, the cost of the sensor was the same if I bought it online. Great people and very courteous. I recommend this shop if you live in the Austin area. I drove from Round Rock to have the work done.

5
★★★★★

Took my truck to have the check engine light troubleshot. They found one O2 sensor not working right. They offered the choice of clearing the error and see if it comes back or replacing the sensor. I went with the replacement. No pressure to get any other work done, price of repair was low compared to other repair shops, the cost of the sensor was the same if I bought it online. Great people and very courteous. I recommend this shop if you live in the Austin area. I drove from Round Rock to have the work done.

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.

This shop will NOT take advantage of women bringing their cars in to repair!!!!
Busy shop and thorough work, so don't expect in-and-out service! They always give me a ride home when I drop the car off in the morning and pick me back up in the evening when the car is ready.
They will thoroughly explain everything they do for you and are very open and honest about time-frames and possible increase in estimated prices. Aside from tires I'm getting everything done there!
I've been recommending this business to everyone I know!!!!

5
★★★★★

This shop will NOT take advantage of women bringing their cars in to repair!!!!
Busy shop and thorough work, so don't expect in-and-out service! They always give me a ride home when I drop the car off in the morning and pick me back up in the evening when the car is ready.
They will thoroughly explain everything they do for you and are very open and honest about time-frames and possible increase in estimated prices. Aside from tires I'm getting everything done there!
I've been recommending this business to everyone I know!!!!

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I have been going to Hackney for a few years now. They are the best people you could hope for as far as automotive repair goes. Linda and Mark are very nice and have always gone above to make sure that my truck is taken care of. They are very honest and will not try to sell you any service you don't need. I would highly recommend Hackney Automotive to anyone looking for great service with an honest approach.\r\n\r\nDoug Koenigsberg

2
★★★★★

I have been going to Hackney for a few years now. They are the best people you could hope for as far as automotive repair goes. Linda and Mark are very nice and have always gone above to make sure that my truck is taken care of. They are very honest and will not try to sell you any service you don't need. I would highly recommend Hackney Automotive to anyone looking for great service with an honest approach.\r\n\r\nDoug Koenigsberg

.

I would highly recommend Hackney Auto to anyone who is looking for great reliable service.I have 2 cars that have been into Hackney a number of times, and i was extremely pleased with their service and staff. I have finally found a place that i feel i can trust with all my automotive needs.Linda the owner is very helpful and knowledgeable.\n

2
★★★★★

I would highly recommend Hackney Auto to anyone who is looking for great reliable service.I have 2 cars that have been into Hackney a number of times, and i was extremely pleased with their service and staff. I have finally found a place that i feel i can trust with all my automotive needs.Linda the owner is very helpful and knowledgeable.\n

Pros: Honest and reliable

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My family has been doing business with Hackney for 3 years and over the 3 years we have been taking our vehicles to them they have caused nothing but problems for us. They always take forever to get what ever needs to be done, done. I just recently took my car in because it wasnt turning over and wouldn't start. We had to tow it there because My father spent an hour trying to get it to start without any luck. Once we get it there 3 days later we get a call from them saying that they can no longer replicate the problem so cant fix it, so we decide to have them fix a problem with my ac. Yesterday they call to say it is ready and we go down to pick it up, not only does it take 5 tries to get my car to start, but now the "fixed" A.C wont turn on at all. Also while my car was there it was broken into. All in all they are not someone we will be going back to and wouldn't suggest them at all.

1
★☆☆☆☆

My family has been doing business with Hackney for 3 years and over the 3 years we have been taking our vehicles to them they have caused nothing but problems for us. They always take forever to get what ever needs to be done, done. I just recently took my car in because it wasnt turning over and wouldn't start. We had to tow it there because My father spent an hour trying to get it to start without any luck. Once we get it there 3 days later we get a call from them saying that they can no longer replicate the problem so cant fix it, so we decide to have them fix a problem with my ac. Yesterday they call to say it is ready and we go down to pick it up, not only does it take 5 tries to get my car to start, but now the "fixed" A.C wont turn on at all. Also while my car was there it was broken into. All in all they are not someone we will be going back to and wouldn't suggest them at all.

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I took my car in to Hackney after it started stalling on me. I had noticed earlier in the day that the temperature gage stayed on cold and planned to take the car in to have it checked but with the stalling I didn?t have time to delay. Anyway, I called them and told them what the car was doing and what I had noticed about the temp gage. I was able to get the car to start and drove it in to the ?they even agreed to stay late because I was driving from Kyle. They took the car in and I was able to get a rental from Enterprise. The next day they called me to tell me what the problem was and explained it in detail but in a basic way that I could understand. It all tied in to the gage thing. Anyway they told me what needed to be repaired, what the cost would be, and that the car would be ready later that afternoon. I asked if I needed to have my transmission fluid flushed and they told me it looked good so there was no need to do it right now. Honesty! Can you believe it? I am so happy that I have found them and highly recommend them.

2
★★★★★

I took my car in to Hackney after it started stalling on me. I had noticed earlier in the day that the temperature gage stayed on cold and planned to take the car in to have it checked but with the stalling I didn?t have time to delay. Anyway, I called them and told them what the car was doing and what I had noticed about the temp gage. I was able to get the car to start and drove it in to the ?they even agreed to stay late because I was driving from Kyle. They took the car in and I was able to get a rental from Enterprise. The next day they called me to tell me what the problem was and explained it in detail but in a basic way that I could understand. It all tied in to the gage thing. Anyway they told me what needed to be repaired, what the cost would be, and that the car would be ready later that afternoon. I asked if I needed to have my transmission fluid flushed and they told me it looked good so there was no need to do it right now. Honesty! Can you believe it? I am so happy that I have found them and highly recommend them.

Pros: Honest, Reasonable Price, Fast Service

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I have done business with Linda and Mark for over eight-yeaars. If you take your vehicle to Hackney's you will find they are honest, up front, and dependable. If Mark tells you your car or truck needs something it is because it really needs it. He will see that everything is done to give you top performance and not to just run up your bill. The dealer told me my Mercury Grand Marquis need a transmission repair of about $2,500.00. I went to Hackney's. Mark remembered a service bulletin that had been issued for my car. As a result of that he repaired it for less than $300.00 and it still runs perfectly. I saved over $2,200.00! That's a lot of Bud Lite! Take your car or truck there; you will be glad you did.

5
★★★★★

I have done business with Linda and Mark for over eight-yeaars. If you take your vehicle to Hackney's you will find they are honest, up front, and dependable. If Mark tells you your car or truck needs something it is because it really needs it. He will see that everything is done to give you top performance and not to just run up your bill. The dealer told me my Mercury Grand Marquis need a transmission repair of about $2,500.00. I went to Hackney's. Mark remembered a service bulletin that had been issued for my car. As a result of that he repaired it for less than $300.00 and it still runs perfectly. I saved over $2,200.00! That's a lot of Bud Lite! Take your car or truck there; you will be glad you did.

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When you take your car into a dealership or a franchised repair shop, you are just another customer, a number on an invoice. At Hackney Automotive the staff is competent, honest, and will make sure you understand what your car needs and doesn't attempt to ""sell"" you any unneccesary repairs. I was preparing to go on a long trip and expected to receive a long, expensive list of items needing to be fixed, but the staff at Hackney Automotive assured me that a few maintenance items were all I needed to safely make the long drive. I was extremely happy with their level of customer serice and the excellent work that was done on my car.

2
★★★★★

When you take your car into a dealership or a franchised repair shop, you are just another customer, a number on an invoice. At Hackney Automotive the staff is competent, honest, and will make sure you understand what your car needs and doesn't attempt to ""sell"" you any unneccesary repairs. I was preparing to go on a long trip and expected to receive a long, expensive list of items needing to be fixed, but the staff at Hackney Automotive assured me that a few maintenance items were all I needed to safely make the long drive. I was extremely happy with their level of customer serice and the excellent work that was done on my car.

Message from Hackney Auto Truck & Fleet Service

Family Owned & Operated by Linda and Mark Hackney.

Hackney Auto, Truck & Fleet Service in Austin Texas is committed to performing the highest quality auto, truck and fleet repairs and service. Our #1 priority is customer satisfaction through honest recommendations, reasonable rates and highly skilled ASE Certified Technicians.

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