Su Casa

★★★☆☆
Historic Mexican Restaurant
  • 49 E Ontario

    Chicago, IL 60611

    Map & Directions
  • 312-943-4041

Food

Food
More choices in Chicago:
Resultset_next

Nuevo Leon Restaurant

1515 W 18th St Chicago, IL

Resultset_next

Lalo's

500 N La Salle Dr Chicago, IL

2.5 24
Hi! Sign in to let us know how Su Casa was?
Write a Review
.

Read bad reviews, decided to take a gamble anyways during a busy July 4th weekend. We followed 20 people in and were still seated in five minutes.

Margaritas were on the expensive side, but real, not pre-mixed. We were surprised to find real pinto beans and good Spanish rice that wasn't dry. Between the fajitas, chimichangas, and steak tacos, we all left very full and pleased with the taste.

Would absolutely go again.

1
★★★☆☆

Read bad reviews, decided to take a gamble anyways during a busy July 4th weekend. We followed 20 people in and were still seated in five minutes.

Margaritas were on the expensive side, but real, not pre-mixed. We were surprised to find real pinto beans and good Spanish rice that wasn't dry. Between the fajitas, chimichangas, and steak tacos, we all left very full and pleased with the taste.

Would absolutely go again.

Pros: seated and served right away

Cons: Seating is tight

.

Don't let the neon sign fool you; this place had really good ambiance & amazing margaritas. The bartenders have worked at this bar/restaurant for over two decades and they know so much about Tequilas. My friend came into the bar and meet so many Chicagoans inside that vouched for the place that we stayed and had the best margaritas ever. We met a manger at a different restaurant who was there just for the drinks. Needless to say that we found our new spot in Chicago and even made new friends. In my opinion, the prices were average because things cost a bit more in Los Angeles, California. I strongly recommend this place to anyone.

2
★★★★★

Don't let the neon sign fool you; this place had really good ambiance & amazing margaritas. The bartenders have worked at this bar/restaurant for over two decades and they know so much about Tequilas. My friend came into the bar and meet so many Chicagoans inside that vouched for the place that we stayed and had the best margaritas ever. We met a manger at a different restaurant who was there just for the drinks. Needless to say that we found our new spot in Chicago and even made new friends. In my opinion, the prices were average because things cost a bit more in Los Angeles, California. I strongly recommend this place to anyone.

Pros: Fresh ingredients & 4 shots per margarita

Cons: None

.

I recently moved to Chicago. My husband and I were wandering around and thought mexican would be great tonight. We saw Su Casa's and decided to give it a try. Everything started off great but half a burrito in and I noticed I was chewing on a big chunk of plastic. Now I work in a restaurant and understand these things happen they shouldn't but they do. The manager was apologetic comped the food and remade it as a carry out for me to take home. Got home and decided to give it another try, cut into my burrito hmmmm.... it's beef. I'm a vegetarian.You would think after serving me plastic the first time they would make sure my food was right the second time around. Bummed out there is PLENTY of Mexican restaurants around. Guys I would give this one a miss.

1
★☆☆☆☆

I recently moved to Chicago. My husband and I were wandering around and thought mexican would be great tonight. We saw Su Casa's and decided to give it a try. Everything started off great but half a burrito in and I noticed I was chewing on a big chunk of plastic. Now I work in a restaurant and understand these things happen they shouldn't but they do. The manager was apologetic comped the food and remade it as a carry out for me to take home. Got home and decided to give it another try, cut into my burrito hmmmm.... it's beef. I'm a vegetarian.You would think after serving me plastic the first time they would make sure my food was right the second time around. Bummed out there is PLENTY of Mexican restaurants around. Guys I would give this one a miss.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently moved to Chicago. My husband and I were wandering around and thought mexican would be great tonight. We saw Su Casa's and decided to give it a try. Everything started off great but half a burrito in and I noticed I was chewing on a big chunk of plastic. Now I work in a restaurant and understand these things happen they shouldn't but they do. The manager was apologetic comped the food and remade it as a carry out for me to take home. Got home and decided to give it another try, cut into my burrito hmmmm.... it's beef. I'm a vegetarian.You would think after serving me plastic the first time they would make sure my food was right the second time around. Bummed out there is PLENTY of Mexican restaurants around. Guys I would give this one a miss.

0
★☆☆☆☆

I recently moved to Chicago. My husband and I were wandering around and thought mexican would be great tonight. We saw Su Casa's and decided to give it a try. Everything started off great but half a burrito in and I noticed I was chewing on a big chunk of plastic. Now I work in a restaurant and understand these things happen they shouldn't but they do. The manager was apologetic comped the food and remade it as a carry out for me to take home. Got home and decided to give it another try, cut into my burrito hmmmm.... it's beef. I'm a vegetarian.You would think after serving me plastic the first time they would make sure my food was right the second time around. Bummed out there is PLENTY of Mexican restaurants around. Guys I would give this one a miss.

Pros: Managment seemed nice

Cons: Apparently the staff as they think serving plastic is ok

.

We stayed next door at the James and stopped in for a quick early dinner. We were seated quickly and our food was fast and hot. I really enjoyed the tamales - they're served San Antonio style with chili on the side. The lunch specials were priced much better than the dinner entrees so next time we will probably go for lunch instead. There was a bit of a wait for the check once we were finished with our meal - we made it clear we were in a hurry as we had a plane to catch, so that was a minor annoyance, but overall the experience was good.

2
★★★★☆

We stayed next door at the James and stopped in for a quick early dinner. We were seated quickly and our food was fast and hot. I really enjoyed the tamales - they're served San Antonio style with chili on the side. The lunch specials were priced much better than the dinner entrees so next time we will probably go for lunch instead. There was a bit of a wait for the check once we were finished with our meal - we made it clear we were in a hurry as we had a plane to catch, so that was a minor annoyance, but overall the experience was good.

.

The food was decent, nothing to rave about. There were long waits and the hostess was very rude. It is one of the only Mexican food restaurants in this neighborhood. I would pass it up and spend the extra money somewhere nicer, it would be worth it.

3
★★★☆☆

The food was decent, nothing to rave about. There were long waits and the hostess was very rude. It is one of the only Mexican food restaurants in this neighborhood. I would pass it up and spend the extra money somewhere nicer, it would be worth it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place has gone from a downtown favorite to a dive. New managemenrt and owners don't have a clue on how to run what was a neiborhood icon. They have cheapend recipes, cut corners and hired help that would rather be someplace else. A reall shame as this was the best place in town for authentic homemade margaritas and now even that has changed to a mix. Don't waste your time here, Even Taco Bell is better (and a lot cheaper).

1
★☆☆☆☆

This place has gone from a downtown favorite to a dive. New managemenrt and owners don't have a clue on how to run what was a neiborhood icon. They have cheapend recipes, cut corners and hired help that would rather be someplace else. A reall shame as this was the best place in town for authentic homemade margaritas and now even that has changed to a mix. Don't waste your time here, Even Taco Bell is better (and a lot cheaper).

Was this review helpful to you?
Ratings_icons Ratings_icons

.

You might think I'm exaggerating, but I'm not. It was the worst service ever. It was a Wednesday night, and it was not that busy, so we got seated relatively fast. Took about 15 min to get drinks. almost an hour for food. We were so upset because we had to scarf down our food in literally 5 minutes to make our concert. The food was average at best. Go elsewhere.

0
★☆☆☆☆

You might think I'm exaggerating, but I'm not. It was the worst service ever. It was a Wednesday night, and it was not that busy, so we got seated relatively fast. Took about 15 min to get drinks. almost an hour for food. We were so upset because we had to scarf down our food in literally 5 minutes to make our concert. The food was average at best. Go elsewhere.

Cons: So slow! Food was blah. Guacamole was awful.

.

This restaurant was such a disappointment. I love Mexican food so I was excited when I saw it. It obviously caters to tourists who will not be back as nobody would ever go back on purpose. The service was terrible like when we were asked how the food was I responded "Meh..." and the waiter said "Good" and poured me more water... the food was watery and tasteless enough -- I did not need *more* water!! We also did not get chips and salsa until we asked for them. I do not think they were planning to give us any. We needed the salsa to pour over our food though because it was so bland and disgusting that we needed the salsa to cover up the taste. I also had a margarita and it was sooo strong and salty that I could barely drink it. Every sip was like taking a shot of tequila. I support strong drinks as much as the next person, but this was really gross. I WILL NEVER GO BACK!!! I highly recommend that you do not waste your time & money going to this horrible place.

0
★☆☆☆☆

This restaurant was such a disappointment. I love Mexican food so I was excited when I saw it. It obviously caters to tourists who will not be back as nobody would ever go back on purpose. The service was terrible like when we were asked how the food was I responded "Meh..." and the waiter said "Good" and poured me more water... the food was watery and tasteless enough -- I did not need *more* water!! We also did not get chips and salsa until we asked for them. I do not think they were planning to give us any. We needed the salsa to pour over our food though because it was so bland and disgusting that we needed the salsa to cover up the taste. I also had a margarita and it was sooo strong and salty that I could barely drink it. Every sip was like taking a shot of tequila. I support strong drinks as much as the next person, but this was really gross. I WILL NEVER GO BACK!!! I highly recommend that you do not waste your time & money going to this horrible place.

Pros: The Corona was good... cuz it was not made there.

Cons: Bad food, bad service, and expensive. Taco Bell is waaay classier and tastier than this place!

.

This is a decent, but very average place to eat Mexican food. Not too much is memorable about it. But because of the location it's especially nice to sit outside on a warm day and people watch.

3
★★★☆☆

This is a decent, but very average place to eat Mexican food. Not too much is memorable about it. But because of the location it's especially nice to sit outside on a warm day and people watch.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went there on a Sunday afternoon thinking I was just going to stop for a Margarita! I stopped for three and some appetizers. The Margaritas although small, were freshly made and strong. The waitress was very friendly and the appetizers were big. I belive you get your "b*ng for the buck". You might find better food, but that comes with extra cost as well. I would definitely go back for the margartias!

2
★★★★☆

I went there on a Sunday afternoon thinking I was just going to stop for a Margarita! I stopped for three and some appetizers. The Margaritas although small, were freshly made and strong. The waitress was very friendly and the appetizers were big. I belive you get your "b*ng for the buck". You might find better food, but that comes with extra cost as well. I would definitely go back for the margartias!

Pros: Has an outdoor seating area! Great Margaritas!

Cons: seating area small outside.

.

Wow, I would have never gone to this place if I had read all other bad reviews for this place.. But I stumbled into Su Casa without anybody's influence (bad reviews..), and I really like this place.

I agree with some reviews on the average/chaotic service, but if you want really good margarita, you must try this place!

Well, I still keep going back to this place for more Magarita!

2
★★★★☆

Wow, I would have never gone to this place if I had read all other bad reviews for this place.. But I stumbled into Su Casa without anybody's influence (bad reviews..), and I really like this place.

I agree with some reviews on the average/chaotic service, but if you want really good margarita, you must try this place!

Well, I still keep going back to this place for more Magarita!

Pros: Margarita!, interior

.

I highly recomend this resturant. Terrific food excellent service. MArgaritas are to die for, Very friendly service especially at the bar.

2
★★★★★

I highly recomend this resturant. Terrific food excellent service. MArgaritas are to die for, Very friendly service especially at the bar.

.

You can do WAY better. Stay away. Seriously, don't be enticed by the sign and your craving for chips and salsa. You'll be disappointed, just like you are with your marraige.

0
★☆☆☆☆

You can do WAY better. Stay away. Seriously, don't be enticed by the sign and your craving for chips and salsa. You'll be disappointed, just like you are with your marraige.

Pros: Lets see...none

Cons: bland food, crappy atmosphere, slow service

.

I agree with the other posters....the food and service are awful! I gave it a second chance (silly me) and will never go back.

0
★☆☆☆☆

I agree with the other posters....the food and service are awful! I gave it a second chance (silly me) and will never go back.

Pros: Location

Cons: , No chip refills, Unfriendly staff

.

I don't understand how this place is still in business. Overall, it's awful food, service, drinks ... everything. NEVER AGAIN! Strongly advise against this place.

0
★☆☆☆☆

I don't understand how this place is still in business. Overall, it's awful food, service, drinks ... everything. NEVER AGAIN! Strongly advise against this place.

.

We went to Su Casa for lunch and I'll probably never go back. Service was horrible, I don't think I got one smile from the waitress the whole time we were there. It took forever for her to take our order and it wasn't even crowded. Food was average, portions were pretty small, although we did order off the lunch menu. It was like pulling teeth to get another round of chips and salsa and it wasn't even that good. Save your time and money and go to some other great downtown restaurant.

1
★★★☆☆

We went to Su Casa for lunch and I'll probably never go back. Service was horrible, I don't think I got one smile from the waitress the whole time we were there. It took forever for her to take our order and it wasn't even crowded. Food was average, portions were pretty small, although we did order off the lunch menu. It was like pulling teeth to get another round of chips and salsa and it wasn't even that good. Save your time and money and go to some other great downtown restaurant.

Pros: Cute place

Cons: , Average food, Small lunch portions

.

SuCasa has been in business at the same location for at least 35 years, owned by Ike Sewell, who died a few years ago. Quality always came first, with margaritas made from freshly squeezed lime juice w and discarded and replaced every three hours. The ingredients for all the food served was the best available. On a recent visit I found the same policy in practice at the bar, but the cordiality of the place as I had known it was not in evidence. Ike hailed from Texas, and the type of food is authentic TexMex. It was as I remembered it to be, though the service and presentation were not. The place needs stronger supervison and leadership to live up to its long standing reputation.

2
★★★★☆

SuCasa has been in business at the same location for at least 35 years, owned by Ike Sewell, who died a few years ago. Quality always came first, with margaritas made from freshly squeezed lime juice w and discarded and replaced every three hours. The ingredients for all the food served was the best available. On a recent visit I found the same policy in practice at the bar, but the cordiality of the place as I had known it was not in evidence. Ike hailed from Texas, and the type of food is authentic TexMex. It was as I remembered it to be, though the service and presentation were not. The place needs stronger supervison and leadership to live up to its long standing reputation.

Pros: location, quality of food, ambience

Cons: staff seems lethargic, service needs tweekin, update menu

.

The food selection was poor, food tasted generic, and service was slow (so was the restaurant) and not very friendly. There grande margarita was served in a brandy snifter (a small glass). I would hate to see their small margarita (does it come in a shot glass??). The food was way overpriced. Won't be eating there ever again.

1
★★☆☆☆

The food selection was poor, food tasted generic, and service was slow (so was the restaurant) and not very friendly. There grande margarita was served in a brandy snifter (a small glass). I would hate to see their small margarita (does it come in a shot glass??). The food was way overpriced. Won't be eating there ever again.

.

Su Casa was possibly the worst luncheon experience I've had since moving to Chicago. An inauthentic tourist trap, this restaurant is not worth trying. From poor service to even poorer food and ambiance, Su Casa is nothing more than inauthentic mexican food that any American could prepare with more flavor in their own kitchen.

1
★★☆☆☆

Su Casa was possibly the worst luncheon experience I've had since moving to Chicago. An inauthentic tourist trap, this restaurant is not worth trying. From poor service to even poorer food and ambiance, Su Casa is nothing more than inauthentic mexican food that any American could prepare with more flavor in their own kitchen.

Pros: cheap, convenient location

Cons: bad food, poor service

.

Went for lunch on a Thursday and had a wonderful experience. This place is owned by the Pizzeria Uno people, so it should be top-quality, and it was. But lunch on Saturday was awful. Maybe not awful, but not the great meal we had on Thursday that inspired us to bring a friend back two days later. It was a completely different staff in the kitchen, different servers, different everything. If you've written one of these other reviews, or have qualms about going to Su Casa, try to do it M-F and see if it's not much better than you're being led to believe.

2
★★★★★

Went for lunch on a Thursday and had a wonderful experience. This place is owned by the Pizzeria Uno people, so it should be top-quality, and it was. But lunch on Saturday was awful. Maybe not awful, but not the great meal we had on Thursday that inspired us to bring a friend back two days later. It was a completely different staff in the kitchen, different servers, different everything. If you've written one of these other reviews, or have qualms about going to Su Casa, try to do it M-F and see if it's not much better than you're being led to believe.

.

The food is overpriced trite. I did not order anything more expensive than the chicken salad, however iceberg lettuce and a chicken breast does not a chicken salad make. I don't mind paying for quality, however the small appetizers, expensive beers and boring salads would keep me from ever getting a more expensive meal here ever. Give me the amount I spent on my bill and I could make a gormet meal to feed four.

0
★☆☆☆☆

The food is overpriced trite. I did not order anything more expensive than the chicken salad, however iceberg lettuce and a chicken breast does not a chicken salad make. I don't mind paying for quality, however the small appetizers, expensive beers and boring salads would keep me from ever getting a more expensive meal here ever. Give me the amount I spent on my bill and I could make a gormet meal to feed four.

Cons: expensive, bland, bad service

.

I'm a little surprised by all of the negative reviews. Is it because this retaurant is located in the downtown tourist district, so everyone expects an unforgettable dining experience?? Yes, it's expensive for mexican food, but remember that you're in downtown Chicago. The bottom line is that it's a very average mexican restaurant.

1
★★★☆☆

I'm a little surprised by all of the negative reviews. Is it because this retaurant is located in the downtown tourist district, so everyone expects an unforgettable dining experience?? Yes, it's expensive for mexican food, but remember that you're in downtown Chicago. The bottom line is that it's a very average mexican restaurant.

Pros: average food

Cons: average food, noisy atmosphere, difficult parking

.

There is almost nothing to redeem this place. The margaritas are tiny and overpriced (even for downtown Chicago.) The service was poor and the food even worse.
Chips: thick and untasty. Salsa: thin and watery. Appetizers: small portions and overcooked. Main courses: fair at best. Service: slow, rude and generally unpleasant.

0
★☆☆☆☆

There is almost nothing to redeem this place. The margaritas are tiny and overpriced (even for downtown Chicago.) The service was poor and the food even worse.
Chips: thick and untasty. Salsa: thin and watery. Appetizers: small portions and overcooked. Main courses: fair at best. Service: slow, rude and generally unpleasant.

 

Wait, you're the expert.

If you've been to or used Su Casa, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review