Makani Catamaran

★★★☆☆
  • 535 Ward Ave Ste 106

    Honolulu, HI 96814

    Map & Directions
  • 808-591-9000

About Makani Catamaran

Hours
Daily 7am-6pm

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3.0 2
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My parents visited and I decided to take them on a sail. I had previously sailed with Makani before when a friend visited, and it was lovely. I made a reservation on Friday, with one vegetarian meal (as offered on the sail). I called to CONFIRM the vegetarian meal the following Tuesday, and on Friday when we checked in I confirmed again that there was a vegetarian meal. I got "yes" all three times.

As you can already guess, there was nothing my mother was able to eat on the boat except some potatoes (she's vegetarian for religious reasons). She is diabetic, and cannot skip meals, which is why I went through the time to ENSURE a meal for her by calling to confirm. They assured me it was recorded and would be taken care of.

I would NOT have booked this Dinner and Sunset cruise if I had known that one of our party of four would not be having dinner, even though the cost of the meal is included in the price. I am a local with many friend and family visitors, and I will never recommend them to anyone like I did with my parents. The sheer amount of incompetence to make this mistake is mind-blowing.

I tried to see if they would offer a comp afternoon (35$) sail for just

1
★☆☆☆☆

My parents visited and I decided to take them on a sail. I had previously sailed with Makani before when a friend visited, and it was lovely. I made a reservation on Friday, with one vegetarian meal (as offered on the sail). I called to CONFIRM the vegetarian meal the following Tuesday, and on Friday when we checked in I confirmed again that there was a vegetarian meal. I got "yes" all three times.

As you can already guess, there was nothing my mother was able to eat on the boat except some potatoes (she's vegetarian for religious reasons). She is diabetic, and cannot skip meals, which is why I went through the time to ENSURE a meal for her by calling to confirm. They assured me it was recorded and would be taken care of.

I would NOT have booked this Dinner and Sunset cruise if I had known that one of our party of four would not be having dinner, even though the cost of the meal is included in the price. I am a local with many friend and family visitors, and I will never recommend them to anyone like I did with my parents. The sheer amount of incompetence to make this mistake is mind-blowing.

I tried to see if they would offer a comp afternoon (35$) sail for just

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This catamaran trip was all about having fun and great hospitality of the crew. They really take care of their patrons and that makes you want to take care of them with your tips.

5
★★★★★

This catamaran trip was all about having fun and great hospitality of the crew. They really take care of their patrons and that makes you want to take care of them with your tips.

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