RUGGED RENTAL

★★★★☆
  • 2740 W California Ave

    Salt Lake City, UT 84104

    Map & Directions
  • 801-977-9111

About RUGGED RENTAL

Categories
  • Auto Dealers
  • Auto Rentals
  • Truck Rentals
Hours
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Automotive

Automotive
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4.0 8
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Just wanted to thank the staff at Rugged Rental for our recent rental! You are the best!\n\nI was very happy to locate the link to your company web site from the SLC Chamber of Commerce website (googled car rental companies in SLC and located\nyour web link at their web site.) What a find!! I was fed up with the high rates quoted from national car rental companies at the airport and searched and found you!\n\nI want to express how pleased we were with:\n- your shuttle service to the SLC airport (quick and efficient, no waiting),\n- the vehicle selected for our rental (we were sooo happy with the upgrade you offered),\n- the rental rate was great (your site and company a real find!),\n- the courtesy from each employee at Rugged Rental during our arrival and departure!!\n\nNo complaints for the service we received from your company. If I could, I would have handed out your business card to everyone standing in line at the\ncar rental counters! So happy to avoid those lines and receive the type of service your company provided on our destination trip! Will definitely rent from Rugged Rental on our next trip to the Great Salt Lake!\n\nDave and Becky Meeks\n\n

2
★★★★★

Just wanted to thank the staff at Rugged Rental for our recent rental! You are the best!\n\nI was very happy to locate the link to your company web site from the SLC Chamber of Commerce website (googled car rental companies in SLC and located\nyour web link at their web site.) What a find!! I was fed up with the high rates quoted from national car rental companies at the airport and searched and found you!\n\nI want to express how pleased we were with:\n- your shuttle service to the SLC airport (quick and efficient, no waiting),\n- the vehicle selected for our rental (we were sooo happy with the upgrade you offered),\n- the rental rate was great (your site and company a real find!),\n- the courtesy from each employee at Rugged Rental during our arrival and departure!!\n\nNo complaints for the service we received from your company. If I could, I would have handed out your business card to everyone standing in line at the\ncar rental counters! So happy to avoid those lines and receive the type of service your company provided on our destination trip! Will definitely rent from Rugged Rental on our next trip to the Great Salt Lake!\n\nDave and Becky Meeks\n\n

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I was in dire need for a truck for the weekend and because of the POSITIVE reviews called them. I talked to someone who could care LESS about MY business. I would never do business here and ended up hanging up on him. Use them in a pinch if you have too but if you are looking for a company that values customer retention this isn't it.

0
★☆☆☆☆

I was in dire need for a truck for the weekend and because of the POSITIVE reviews called them. I talked to someone who could care LESS about MY business. I would never do business here and ended up hanging up on him. Use them in a pinch if you have too but if you are looking for a company that values customer retention this isn't it.

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There is no reason not to rent from Rugged. They have any vehicle to meet anyone's needs at the lowest prices I could find. They provide a friendly local service that national chains can't provide. I searched several car rental companies before renting a four wheel drive truck from Rugged. Their prices were lower than the national chains and a lot of the national chains did not even offer 4X4 vehicles. Their airport shuttle was quick and helpful. Our truck rental for a week long ski trip was great even in the snow. We are so glad we rented from Rugged and will do so the next time we return to Salt Lake.

2
★★★★★

There is no reason not to rent from Rugged. They have any vehicle to meet anyone's needs at the lowest prices I could find. They provide a friendly local service that national chains can't provide. I searched several car rental companies before renting a four wheel drive truck from Rugged. Their prices were lower than the national chains and a lot of the national chains did not even offer 4X4 vehicles. Their airport shuttle was quick and helpful. Our truck rental for a week long ski trip was great even in the snow. We are so glad we rented from Rugged and will do so the next time we return to Salt Lake.

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I have rented many cars in my days and I have to say that these guys are different from any other company I have ever rented from before. When we arrived at their office I went in to fill out the paper work. There was no line and I was greeted immediately by a very friendly receptionist. He offered maps of the area, food recommendations and he went out of his way to do a mapquest to my destination. When I returned outside my luggage was already loaded into the car and the air conditioner was running to cool down the vehicle. I have never had better service from a car rental company and I would recommend them to anyone.\n

2
★★★★★

I have rented many cars in my days and I have to say that these guys are different from any other company I have ever rented from before. When we arrived at their office I went in to fill out the paper work. There was no line and I was greeted immediately by a very friendly receptionist. He offered maps of the area, food recommendations and he went out of his way to do a mapquest to my destination. When I returned outside my luggage was already loaded into the car and the air conditioner was running to cool down the vehicle. I have never had better service from a car rental company and I would recommend them to anyone.\n

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Thank you so much for all of your help during our recent trip to Utah. Coordinating a trip for 17 people and 3 vans is stressful, and your company made it so easy and such a pleasant experience. It was very nice not having to worry that the right type of auto would be ready for us when we got there. Thanks again

2
★★★★★

Thank you so much for all of your help during our recent trip to Utah. Coordinating a trip for 17 people and 3 vans is stressful, and your company made it so easy and such a pleasant experience. It was very nice not having to worry that the right type of auto would be ready for us when we got there. Thanks again

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Thanks so much for your help in making our honeymoon great. You and your agency were a joy to work with. Also, please pass along my thanks to your airport driver. My wife forgot her purse in the shuttle and he made an extra trip back just for us. He helped make a potentially tragic situation into a positive one. Your service is second to none. I am glad there are still people and businesses like you out there. With appreciation, Bin

5
★★★★★

Thanks so much for your help in making our honeymoon great. You and your agency were a joy to work with. Also, please pass along my thanks to your airport driver. My wife forgot her purse in the shuttle and he made an extra trip back just for us. He helped make a potentially tragic situation into a positive one. Your service is second to none. I am glad there are still people and businesses like you out there. With appreciation, Bin

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.

Thank you so much for all of your help during our recent trip to Utah. Coordinating a trip for 17 people and 3 vans is stressful, and your company made it much easier. It was very nice not having to worry that the right type of auto would be ready for us when we got there. Thanks again to all the employees!!

5
★★★★★

Thank you so much for all of your help during our recent trip to Utah. Coordinating a trip for 17 people and 3 vans is stressful, and your company made it much easier. It was very nice not having to worry that the right type of auto would be ready for us when we got there. Thanks again to all the employees!!

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.

Poor customer service, ripped off on sales and rentals, don't show care for their products. Sorry but go somewhere else.

0
★☆☆☆☆

Poor customer service, ripped off on sales and rentals, don't show care for their products. Sorry but go somewhere else.

Pros: They sure know how to jip people of their money.

Cons: Seriously, what is there any?

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