Farrell's

★★★☆☆
  • 46-056 Kamehameha Hwy

    Kaneohe, HI 96744

    Map & Directions
  • 808-247-3788

About Farrell's

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  • Restaurants

Food

Food
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I attended a party here, and it was such a mess. I don't recommend it, for what they charge there were no "hosts". I was excited being that my son's b-day is coming soon, for my son's b-day we'll just go to Chuck E. Cheese, much more direction and friendliness from the hosts there. Also, I found it comical that the girls running around the place with the giant banana split didn't even have smiles on their faces, we joked at my table that it looked like some sort of slavish labor thing going on. Just not my cup of tea, but the food was good.

2
★★☆☆☆

I attended a party here, and it was such a mess. I don't recommend it, for what they charge there were no "hosts". I was excited being that my son's b-day is coming soon, for my son's b-day we'll just go to Chuck E. Cheese, much more direction and friendliness from the hosts there. Also, I found it comical that the girls running around the place with the giant banana split didn't even have smiles on their faces, we joked at my table that it looked like some sort of slavish labor thing going on. Just not my cup of tea, but the food was good.

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I have to say that the service at Farrell's Restaurant in Pearlridge Mall was "EXPECTIONAL"! I had my daughter's 5th birthday party there and will be bringing her back again for her 6th (at her request of course). We did the Party Package that they offered and the food quality was just out of this world. I wouldn't of thought that this kind of place would meet my expectations food wise. I also had to order more food as I didn't order enough for my guests and they made it quickly without any problems. When it was time for desert, the Honolulu Zoo was ran around the room with so much enthusiasm and when it arrived at my table my daughter and her friends were so excited. To my surprise the ice cream wasn't at all melted. When the Farrell's employees sang to my daughter, they did it with much enthusiasm and put the biggest smile on her face. My guests immediately ate all the ice cream and I had to order another Zoo, which again to my surprise came out immediately. I would defintely recommend Farrell's for any celebration and for anyone who's looking for a great meal and service with a great smile. My server's name was Bronson and I would suggest him as your server. He was friendly, professional & made my daughter's birthday so very special.

5
★★★★★

I have to say that the service at Farrell's Restaurant in Pearlridge Mall was "EXPECTIONAL"! I had my daughter's 5th birthday party there and will be bringing her back again for her 6th (at her request of course). We did the Party Package that they offered and the food quality was just out of this world. I wouldn't of thought that this kind of place would meet my expectations food wise. I also had to order more food as I didn't order enough for my guests and they made it quickly without any problems. When it was time for desert, the Honolulu Zoo was ran around the room with so much enthusiasm and when it arrived at my table my daughter and her friends were so excited. To my surprise the ice cream wasn't at all melted. When the Farrell's employees sang to my daughter, they did it with much enthusiasm and put the biggest smile on her face. My guests immediately ate all the ice cream and I had to order another Zoo, which again to my surprise came out immediately. I would defintely recommend Farrell's for any celebration and for anyone who's looking for a great meal and service with a great smile. My server's name was Bronson and I would suggest him as your server. He was friendly, professional & made my daughter's birthday so very special.

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I have to say the service we had here was horrendous. We had good service as a family of 3, but as a party of 23 it was the worst. For a restaurant and prides itself on throwing parties, the organization was non existent, the waiter was unfriendly and pretty much just a person to drop of food and then hide in the kitchen, he was not a host at all. We were seated at an akward corner, and when I spoke to a manager about possibly needing another server to help our "host", the "host" confronted me in front of my guests with "who complained to my manager". I was on the verge of tears after that, and I called a week later to let them know what happened after I cooled off, and the party organizer "kayla" I believe, said she'd call me back after I told her the story, and she apologized and seemed to care, but I never heard from them again, they took my 300$ and ran. Her apology would have been enough for me, but she wanted to talk to her manager about their team member's confrontation with me, over me complaining. She seemed appalled that it took place. I didn't expect a refund but an apology from management, and the call back she promised would of been great. We will never go there again. The party was a bust. I do not recommend having a birthday party at this place. You also get a big banana split that tastes of coffee (for kids) and that was soup by the time it reached us. We had to wait for cups for the kids, and plates and refills til our alleged "host" was found. Unacceptable when your on a 90 minute party schedule, the server's name was Bronson, don't let him wait on you, he's terrible and has a terrible attitude also. Don't have your party here if there are more than 5 of you. The tiny stuff would of been acceptable if the service wasn't so lousy, and unprepared.

1
★☆☆☆☆

I have to say the service we had here was horrendous. We had good service as a family of 3, but as a party of 23 it was the worst. For a restaurant and prides itself on throwing parties, the organization was non existent, the waiter was unfriendly and pretty much just a person to drop of food and then hide in the kitchen, he was not a host at all. We were seated at an akward corner, and when I spoke to a manager about possibly needing another server to help our "host", the "host" confronted me in front of my guests with "who complained to my manager". I was on the verge of tears after that, and I called a week later to let them know what happened after I cooled off, and the party organizer "kayla" I believe, said she'd call me back after I told her the story, and she apologized and seemed to care, but I never heard from them again, they took my 300$ and ran. Her apology would have been enough for me, but she wanted to talk to her manager about their team member's confrontation with me, over me complaining. She seemed appalled that it took place. I didn't expect a refund but an apology from management, and the call back she promised would of been great. We will never go there again. The party was a bust. I do not recommend having a birthday party at this place. You also get a big banana split that tastes of coffee (for kids) and that was soup by the time it reached us. We had to wait for cups for the kids, and plates and refills til our alleged "host" was found. Unacceptable when your on a 90 minute party schedule, the server's name was Bronson, don't let him wait on you, he's terrible and has a terrible attitude also. Don't have your party here if there are more than 5 of you. The tiny stuff would of been acceptable if the service wasn't so lousy, and unprepared.

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