Scuba Shack

★★★★☆
  • 2349 S Kihei Rd B

    Kihei, HI 96753

    Map & Directions
  • 808-891-0500

Sports & Recreation

Sports & Recreation
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Dive & Sea Maui

432 Kupulau Dr Kihei, HI

3.6 5
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Don't go diving with this shop- terrible staff, poor customer service.

The captain and the owner of this place are rude and entitled. They conducted their dive trip as though the customers are unwelcomed guests, and spoke to customers as

3
★★★★★

Don't go diving with this shop- terrible staff, poor customer service.

The captain and the owner of this place are rude and entitled. They conducted their dive trip as though the customers are unwelcomed guests, and spoke to customers as

.

I have gone on four separate dive trips with SCUBA Shack over the past 3 years including a night dive. They are great, I have always had a fantastic trip. I plan on going again the next time I am in Maui. I have never had a bad experience, the crew is always helpful and provides a lot of details about their past dives. I love Toby's story about the Whale Shark, so many great stories. I suggest going out and creating your own stories with SCUBA Shack. On my last dive we dove in a pod of about 15+ dolphins, on my night dive we saw a green lion fish. If you haven't done a night dive do it, different world at night. Thank you SCUBA Shack for always making my trips complete.

2
★★★★★

I have gone on four separate dive trips with SCUBA Shack over the past 3 years including a night dive. They are great, I have always had a fantastic trip. I plan on going again the next time I am in Maui. I have never had a bad experience, the crew is always helpful and provides a lot of details about their past dives. I love Toby's story about the Whale Shark, so many great stories. I suggest going out and creating your own stories with SCUBA Shack. On my last dive we dove in a pod of about 15+ dolphins, on my night dive we saw a green lion fish. If you haven't done a night dive do it, different world at night. Thank you SCUBA Shack for always making my trips complete.

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I and my wife had a good time in Molokini. That's a wonderful place for scuba diving.
Except we were quite uncomfortable with the captain Valerie. She is pretty much of a white trash storming out her stress and mean words. the owner Charley is only a little more normal guy. Tobby the dive master doing a decent job.
Our equipment was pretty bad. old and incomplete. BC was new and came with Gekko computer system. but no boots so you end up using snorkeling fins. not even a pair. my right one was years old fin with the patterns on it looked like an old coffee mug interior.
They have a poor defog liquid. we both suffered from the fog in our masks in the second dive which was 50 min long. i had to rinse it more than 10 times while we were 40 feet down. This was Valerie's fault even though we asked her to refine that job on the boat. Her service is about $40 worthy. and we paid more than 250 together.
at the end of the trip everybody had a quiet response to Valerie's "thank you all". she kept advertising their t-shirts, kept talking about Charley's Bed and breakfast place and their website which gives you free gifts like stickers and poor stuff.

if you can look away and try to not listen to the Captain Valerie and if you dont mind using F**ked up equipment which you pay $130 per person ooow not to forget if you dont mind that poor breakfast service between the dives, i would say go for it. Molokini is nice place no matter who takes you there.
:(

0
★☆☆☆☆

I and my wife had a good time in Molokini. That's a wonderful place for scuba diving.
Except we were quite uncomfortable with the captain Valerie. She is pretty much of a white trash storming out her stress and mean words. the owner Charley is only a little more normal guy. Tobby the dive master doing a decent job.
Our equipment was pretty bad. old and incomplete. BC was new and came with Gekko computer system. but no boots so you end up using snorkeling fins. not even a pair. my right one was years old fin with the patterns on it looked like an old coffee mug interior.
They have a poor defog liquid. we both suffered from the fog in our masks in the second dive which was 50 min long. i had to rinse it more than 10 times while we were 40 feet down. This was Valerie's fault even though we asked her to refine that job on the boat. Her service is about $40 worthy. and we paid more than 250 together.
at the end of the trip everybody had a quiet response to Valerie's "thank you all". she kept advertising their t-shirts, kept talking about Charley's Bed and breakfast place and their website which gives you free gifts like stickers and poor stuff.

if you can look away and try to not listen to the Captain Valerie and if you dont mind using F**ked up equipment which you pay $130 per person ooow not to forget if you dont mind that poor breakfast service between the dives, i would say go for it. Molokini is nice place no matter who takes you there.
:(

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As the other review said, Scuba Shack caters mostly to snorkelers and new divers. But if that fits you, then this is the place to go.

They were insanely helpful prior to our visit. We called them with so many questions that after a day or two they actually knew who we were.

In rough seas, I felt pretty comfortable with Captain Valerie. She knew what she was doing as did Paul, Toby and Greg. This was a great day trip.

2
★★★★★

As the other review said, Scuba Shack caters mostly to snorkelers and new divers. But if that fits you, then this is the place to go.

They were insanely helpful prior to our visit. We called them with so many questions that after a day or two they actually knew who we were.

In rough seas, I felt pretty comfortable with Captain Valerie. She knew what she was doing as did Paul, Toby and Greg. This was a great day trip.

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These guys are mostly a snorkle outfit and don't cater to experienced divers at all, try Lahaina Divers for better diving

0
★☆☆☆☆

These guys are mostly a snorkle outfit and don't cater to experienced divers at all, try Lahaina Divers for better diving

 

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