Middle Street Shell

★★★★☆
  • 40 Middle Rd

    Portsmouth, NH 03801

    Map & Directions
  • 603-436-7677

3.6667 3
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Been taking the family vehicles to Bill and Bill for decades. Always straightforward, knowledgeable and honest. Trust them will our whole "fleet".

5
★★★★★

Been taking the family vehicles to Bill and Bill for decades. Always straightforward, knowledgeable and honest. Trust them will our whole "fleet".

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Repair service-Terrible, first they blew a fuse in my car then acted like I didn't have a clue how to lock my own car,-I had an alternator and new battery put in. After a couple of weeks the alternator failed causing me $ in towing. They replaced the alternator.

Today I took the car for service elsewhere and come to find out they put in a wrong battery. So wrong in fact, that the hood support has been resting on a terminal of the battery all this time causing a very unsafe situation. The car requires a battery with terminals in the rear so the hood support will fit into the holder.

They do not care at all about your car. Don't waste your time or money!

1
★☆☆☆☆

Repair service-Terrible, first they blew a fuse in my car then acted like I didn't have a clue how to lock my own car,-I had an alternator and new battery put in. After a couple of weeks the alternator failed causing me $ in towing. They replaced the alternator.

Today I took the car for service elsewhere and come to find out they put in a wrong battery. So wrong in fact, that the hood support has been resting on a terminal of the battery all this time causing a very unsafe situation. The car requires a battery with terminals in the rear so the hood support will fit into the holder.

They do not care at all about your car. Don't waste your time or money!

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1 out of 1 people found this review helpful.

Business Response:

Lori's car was towed in with a dead battery due to a faulty alternator, we installed a re-manufactured alternator from a local auto parts store and the recommended battery, from Interstate battery. Unfortunately the alternators life was short lived, that sometimes will happen with re-manufactured parts we have no control over that, we promptly installed a replacement alternator a no charge to Lori. She stopped in on a different occasion with her door locks not working due to a blown fuse caused from a faulty door lock actuator.
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My family has been using Middle Street ... over 15 years and we have never been disappointed with their service. Their quotes are very accurate; will call me if problem is different or price is going to be higher due to change in circumstances..."?? - BB-3 from Portsmouth, NH ?? - Jun 18, 2010

5
★★★★★

My family has been using Middle Street ... over 15 years and we have never been disappointed with their service. Their quotes are very accurate; will call me if problem is different or price is going to be higher due to change in circumstances..."?? - BB-3 from Portsmouth, NH ?? - Jun 18, 2010

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Message from Middle Street Shell

Middle Street Shell has been owned and operated by the Elliott family since it's opening in the Spring of 1977. It was purchased by my dad, William H. Elliott, Jr., from the Texaco Corporation. He ran the station until 1985 when he sold the business to me. He semi-retired, working part time until the age of 82 and finally retiring in February of 2009.



We were known as Middle Street Texaco for 20 plus years. In the mid 2000's, Shell bought the Texaco company and we made the change to Middle Street Shell. Many of our customers still refer to us as "Texaco" today.



Middle Street Shell is a full service station. We operate one of the few remaining "full service gasoline islands" that still washes windows and check fluid levels. Even after all these years, we still love what we do and pride ourselves on our great customer service and honest work ethic.



More about Middle Street Shell

Computer Diagnostic Services, Engine Repair / Performance, Automatic Transmission Service, Suspension and Steering, Anti lock Brakes, Heating and Air Conditioning, Manual Drive Train / Axles, Electrical / Electronic Systems, Engine Oil Changes, Preventive Maintenance Service, New Hampshire State Inspection, Tires / Batteries / Accessories.

 

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