Gringer Sales & Service

★★★☆☆
Offering Gas & Electric Cooking Tops. Great Prices-Call Us Today!
  • 29 1st Ave

    New York, NY 10003

    Map & Directions
  • 212-475-0600

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Although they have been in business for decades, I can't imagine why! They have lost me as a customer forever. Customer service is poor to nonexistent. Accounting practices are sloppy and, possibly, unethical. A credit of $600 for a change

3
★★★★★

Although they have been in business for decades, I can't imagine why! They have lost me as a customer forever. Customer service is poor to nonexistent. Accounting practices are sloppy and, possibly, unethical. A credit of $600 for a change

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Absolutely Horrible! I ordered a summit 24"" gas range and when I took the top off the box realized this oven was a toy. Very cheap grates. I put the top back on and wanted to exchange and the answer was too bad!\nYou bought it! I even offered to buy a top of the line Viking range and they refused. That would be trading the $800 range for the $4,000 range. Unbelievable short sightedness. Then when I asked to speak to the owner they immediately threw me over to voice mail. I left my name and number but haven't heard back. I don't recommend these people. There's a reason people go to home depot. You can actually return something if it's not up to your standard!

0
★☆☆☆☆

Absolutely Horrible! I ordered a summit 24"" gas range and when I took the top off the box realized this oven was a toy. Very cheap grates. I put the top back on and wanted to exchange and the answer was too bad!\nYou bought it! I even offered to buy a top of the line Viking range and they refused. That would be trading the $800 range for the $4,000 range. Unbelievable short sightedness. Then when I asked to speak to the owner they immediately threw me over to voice mail. I left my name and number but haven't heard back. I don't recommend these people. There's a reason people go to home depot. You can actually return something if it's not up to your standard!

.

Ordered a whole kitchen 3 months in advance to be delivered at same time for installation. Delivered over a week. I did not like the refrigerator. They would only accept it back at a 35% restocking fee or on consignment (because the box was opened by their delivery personel) after I bought a new one. Salesman and manager were very condescending and rude. Go somewhere else.

0
★☆☆☆☆

Ordered a whole kitchen 3 months in advance to be delivered at same time for installation. Delivered over a week. I did not like the refrigerator. They would only accept it back at a 35% restocking fee or on consignment (because the box was opened by their delivery personel) after I bought a new one. Salesman and manager were very condescending and rude. Go somewhere else.

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I would avoid doing business with these people if at all possible. This really should be 0 stars, not 1.\n\nI purchased a $50 Groupon-type coupon for a small appliance. I called the store and asked if they were in stock and they said yes, we have lots of them. \n\nWhen we go to the store the first thing the sales woman said was that, you know these are not in stock. \n\nSo I said, Gosh I called and was told they were in stock. Rather than apologize, she said, well, I didn't tell you that. \n\nSo then I presented the coupon and she said they would not honor it, citing company policy. The coupon had no restrictions, whatsoever.\n\nI called the owner several days later, and he apologized profusely and said, please send me the coupon I will send you a check for the cost of the coupon. So I did so, but months and have gone by with no check. Obviously he wanted me to send him the coupon so he could destroy it. Hey, they outsmarted me. \n\nThese are not honest people.

0
★☆☆☆☆

I would avoid doing business with these people if at all possible. This really should be 0 stars, not 1.\n\nI purchased a $50 Groupon-type coupon for a small appliance. I called the store and asked if they were in stock and they said yes, we have lots of them. \n\nWhen we go to the store the first thing the sales woman said was that, you know these are not in stock. \n\nSo I said, Gosh I called and was told they were in stock. Rather than apologize, she said, well, I didn't tell you that. \n\nSo then I presented the coupon and she said they would not honor it, citing company policy. The coupon had no restrictions, whatsoever.\n\nI called the owner several days later, and he apologized profusely and said, please send me the coupon I will send you a check for the cost of the coupon. So I did so, but months and have gone by with no check. Obviously he wanted me to send him the coupon so he could destroy it. Hey, they outsmarted me. \n\nThese are not honest people.

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Called Gringer & Sons to buy a long list of kitchen appliances, since they were convenient and I had heard their service was good. \n\nThey sent me a quote, which looked fine so I told them I would get back to them once I checked with other retailers. Meantime, their salesman, Marvin, told me they had to do a building survey to make sure the appliances would fit in the building elevator. I said fine, and he asked for my credit card info before doing the survey. \n\nI reminded him, "" I'm not making a purchase until I shop around,"" and he said ""Of course, we just need to see whether the stove (48"") will be big enough for the delivery. If it's not there's no point in talking about any sale.""\n\nI gave him my CC details, they did the survey and I never heard back. A week went by, still never returned my calls. After reading some reviews here about mysterious credit card charges I checked my card balance and noticed that Gringer had charged by card $500. I finally reached Marvin and he said the $500 was a ""deposit"" for the survey to make sure I showed up. What?! $500 for an elevator check?\n\nI said that was no way to do business and I wanted my money back. I also said I didn't want to buy anything from them. Marvin said the manager would call me back. \n\nThat was over a week ago. I still haven't heard back despite calling daily. Looks like they took my $500 and won't return my calls. \n\nMy advice: stay far away, unless you're in the mood to give away $500.

0
★☆☆☆☆

Called Gringer & Sons to buy a long list of kitchen appliances, since they were convenient and I had heard their service was good. \n\nThey sent me a quote, which looked fine so I told them I would get back to them once I checked with other retailers. Meantime, their salesman, Marvin, told me they had to do a building survey to make sure the appliances would fit in the building elevator. I said fine, and he asked for my credit card info before doing the survey. \n\nI reminded him, "" I'm not making a purchase until I shop around,"" and he said ""Of course, we just need to see whether the stove (48"") will be big enough for the delivery. If it's not there's no point in talking about any sale.""\n\nI gave him my CC details, they did the survey and I never heard back. A week went by, still never returned my calls. After reading some reviews here about mysterious credit card charges I checked my card balance and noticed that Gringer had charged by card $500. I finally reached Marvin and he said the $500 was a ""deposit"" for the survey to make sure I showed up. What?! $500 for an elevator check?\n\nI said that was no way to do business and I wanted my money back. I also said I didn't want to buy anything from them. Marvin said the manager would call me back. \n\nThat was over a week ago. I still haven't heard back despite calling daily. Looks like they took my $500 and won't return my calls. \n\nMy advice: stay far away, unless you're in the mood to give away $500.

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10 days ago went to Gringer to look for a new washer and dryer. Dealt with Allan Schuster who was very, very knowledgeable and helpful, especially as our needs were very specific due to space constraints. Wound up purchasing Bosch products that were competitively priced. It was a 3 step process - 1. someone came to disconnect our old machine. 2. Old machine carted away and new units delivered. 3. New units installed. From start to finish it went smoothly. People showed up when they were supposed to and they were friendly and courteous. How often do you get that + a good price in NYC? So far so good with the Bosch although it's only day 1!

2
★★★★★

10 days ago went to Gringer to look for a new washer and dryer. Dealt with Allan Schuster who was very, very knowledgeable and helpful, especially as our needs were very specific due to space constraints. Wound up purchasing Bosch products that were competitively priced. It was a 3 step process - 1. someone came to disconnect our old machine. 2. Old machine carted away and new units delivered. 3. New units installed. From start to finish it went smoothly. People showed up when they were supposed to and they were friendly and courteous. How often do you get that + a good price in NYC? So far so good with the Bosch although it's only day 1!

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Received a call from Gringer&Sons present store manager. He apologized for my experience and together we resolved the situation. He accepted my return and offered to do whatever was necessary to correct any issues I had.\nThis is the kind of service that Gringer&Sons built their reputation on for so many years.\nI understand that one person can make a mistake as happened to me. But I am happy to say that management corrected this and I feel confident that I will be well serviced in the future.\nGood for any company that corrects a mistakes and brings customers back.\nI am impressed.

2
★★★★☆

Received a call from Gringer&Sons present store manager. He apologized for my experience and together we resolved the situation. He accepted my return and offered to do whatever was necessary to correct any issues I had.\nThis is the kind of service that Gringer&Sons built their reputation on for so many years.\nI understand that one person can make a mistake as happened to me. But I am happy to say that management corrected this and I feel confident that I will be well serviced in the future.\nGood for any company that corrects a mistakes and brings customers back.\nI am impressed.

Cons: Poor service

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I was in a tough spot: I own an apartment in midtown Manhattan, but had just moved to WashDC for work. Kept meaning to replace the A/C units, for my tenants, before the summer rush. Which, of course, I didn't do. I chose to wait until the July temps were hitting 90-degrees. . . then put in the urgent call to Gringer's. \n Fortunately for me, Luigi, Gringer's ace appliance expert was on the phone to help. Being so far away, I was a bit anxious about trying to buy on the phone, sight unseen. But my anxiousness quickly melted away as I talked talked on the phone with Luigi -- he was professional, courteous, and clearly knew his business well. Luigi quickly figured out what I needed, based on the room measurements I provided. (I had read the how-to guides from Consumer Reports and others on how to buy an A/C, but the hard reality is that Manhattan, famously hot in the summer due to all the concrete, is sort of in its own category...) Luigi explained what I needed, and why, with no hard-sell at any time. This was despite the fact that I called and emailed him no less than a dozen times over a two-week period before making my final decision. (By then, the temps had hit 100-degrees, great...) Luigi was professional and good humored to the end, even when I had to change my order at the last minute due to the fact that I had improperly measured the bedroom area, which in turn impacted the unit size I needed. Luigi said not one word of grousing -- even though the order had already been processed and units shipped from the warehouse. Instead, he just changed the order, with no restocking fees, and that was that. Installation was also a breeze, my tenants told me. Bottom line: I'd do business with Luigi/Gringer's anytime. Great experience all around. . .Thank you, Luigi!

2
★★★★★

I was in a tough spot: I own an apartment in midtown Manhattan, but had just moved to WashDC for work. Kept meaning to replace the A/C units, for my tenants, before the summer rush. Which, of course, I didn't do. I chose to wait until the July temps were hitting 90-degrees. . . then put in the urgent call to Gringer's. \n Fortunately for me, Luigi, Gringer's ace appliance expert was on the phone to help. Being so far away, I was a bit anxious about trying to buy on the phone, sight unseen. But my anxiousness quickly melted away as I talked talked on the phone with Luigi -- he was professional, courteous, and clearly knew his business well. Luigi quickly figured out what I needed, based on the room measurements I provided. (I had read the how-to guides from Consumer Reports and others on how to buy an A/C, but the hard reality is that Manhattan, famously hot in the summer due to all the concrete, is sort of in its own category...) Luigi explained what I needed, and why, with no hard-sell at any time. This was despite the fact that I called and emailed him no less than a dozen times over a two-week period before making my final decision. (By then, the temps had hit 100-degrees, great...) Luigi was professional and good humored to the end, even when I had to change my order at the last minute due to the fact that I had improperly measured the bedroom area, which in turn impacted the unit size I needed. Luigi said not one word of grousing -- even though the order had already been processed and units shipped from the warehouse. Instead, he just changed the order, with no restocking fees, and that was that. Installation was also a breeze, my tenants told me. Bottom line: I'd do business with Luigi/Gringer's anytime. Great experience all around. . .Thank you, Luigi!

Pros: Prompt, courteous service, expert advice

Cons: That Gringer's isn't located where I now live -- WashDC

.

Last year I purchased 2 new air conditioners from G&S and was quite pleased with the experience overall. Javier, the salesperson I worked with, was great. Very nice and extremely knowledgeable about all the different choices. The two men who delivered and installed the air conditioners were exemplary as well. Polite, efficient, on time, cleaned everything up perfectly, etc. \n\nThen almost exactly 1 year later, mere weeks past the warranty period had ended, one of the units started having some trouble cooling,... during a week of solid 90 degree weather. I was disappointed and thought I'd simply have to buy a new one. I called and explained the situation to the manager, Luigi, who said ""this is unacceptable"" and resolved to replace the faulty unit immediately at no charge. Wow! He was the absolute nicest person you could ever hope to deal with, too. A true gentleman. I was, and still am, blown away by the incredible customer service I received here. Go with Gringer and Sons and feel safe in the knowledge that they truly care about their customers. You can buy appliances anywhere, but you'll never see this superb level of care and service with any other retailer. I literally could not be more impressed!

2
★★★★★

Last year I purchased 2 new air conditioners from G&S and was quite pleased with the experience overall. Javier, the salesperson I worked with, was great. Very nice and extremely knowledgeable about all the different choices. The two men who delivered and installed the air conditioners were exemplary as well. Polite, efficient, on time, cleaned everything up perfectly, etc. \n\nThen almost exactly 1 year later, mere weeks past the warranty period had ended, one of the units started having some trouble cooling,... during a week of solid 90 degree weather. I was disappointed and thought I'd simply have to buy a new one. I called and explained the situation to the manager, Luigi, who said ""this is unacceptable"" and resolved to replace the faulty unit immediately at no charge. Wow! He was the absolute nicest person you could ever hope to deal with, too. A true gentleman. I was, and still am, blown away by the incredible customer service I received here. Go with Gringer and Sons and feel safe in the knowledge that they truly care about their customers. You can buy appliances anywhere, but you'll never see this superb level of care and service with any other retailer. I literally could not be more impressed!

Pros: 5 star impeccable customer service

Cons: no cons whatsoever

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I called asking about portable dishwashers, and got good advice, a great price and really quick delivery. I called Gringer again later about air conditioners, and got all sorts of great information on the makes and models that are best. requirements for outlets and electrical capacity in my apartment, and other info that helped me make a decision. These guys are terrific!

2
★★★★★

I called asking about portable dishwashers, and got good advice, a great price and really quick delivery. I called Gringer again later about air conditioners, and got all sorts of great information on the makes and models that are best. requirements for outlets and electrical capacity in my apartment, and other info that helped me make a decision. These guys are terrific!

Pros: Knowledgeable, friendly staff who actually answer the 'phone

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Gringers took time to explain why I should purchase this machine over that machine? there knowledgeable staff made me feel as if I was the only one in the store?. Buy from Gringers You?ll see what I mean. \r\n

2
★★★★★

Gringers took time to explain why I should purchase this machine over that machine? there knowledgeable staff made me feel as if I was the only one in the store?. Buy from Gringers You?ll see what I mean. \r\n

Pros: Service

Cons: It's kinda Far from the Bronx

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From the Manager: Rude, Incompetent, Ignorant, Condescending and flat out WRONG about the entire order.\nAnyone looking for an appliance will get much better price and customer service elsewhere.\nWould not ever use this company again, EVEN IF YOU PAID ME.\nOY!

0
★☆☆☆☆

From the Manager: Rude, Incompetent, Ignorant, Condescending and flat out WRONG about the entire order.\nAnyone looking for an appliance will get much better price and customer service elsewhere.\nWould not ever use this company again, EVEN IF YOU PAID ME.\nOY!

Cons: Rude, Incompetent, Condescending & Unprofessional

.

Have bought my appliances for my last 3 apts there. this last time, dealtwith luigi. Was very helpful, not pushy and knew what i wanted b4 i did. Good people

2
★★★★★

Have bought my appliances for my last 3 apts there. this last time, dealtwith luigi. Was very helpful, not pushy and knew what i wanted b4 i did. Good people

Pros: No Hard Sell

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After calling and emailing ME to make a deal and agreeing to a competitive price (though whining about it more than is professional) Gringer decided not to honor the deal they made. And this was after they set up an appointment for a site visit but no one showed and I had to take a second day off work to wait for the site visit another day. Once the site visit results provided the OK, I called with my credit card and they said they didn't want to make the sale. They should have told me that in the first place and not wasted my time. When I stated that, they were rude/jerks. I'll never shop there again.

0
★☆☆☆☆

After calling and emailing ME to make a deal and agreeing to a competitive price (though whining about it more than is professional) Gringer decided not to honor the deal they made. And this was after they set up an appointment for a site visit but no one showed and I had to take a second day off work to wait for the site visit another day. Once the site visit results provided the OK, I called with my credit card and they said they didn't want to make the sale. They should have told me that in the first place and not wasted my time. When I stated that, they were rude/jerks. I'll never shop there again.

Cons: Get it in writing

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We recently bought a Miele dishwasher. We did not like the lowest dish tray because it was not large enough for our larger dishes. (It had a removable portion which made it narrower. The original salesman did not alert us to this.) We had to call a number of times, but finally we reached Allan Schuster, who was willing to exchange the tray to the type we wanted at no additional cost, and helped us to get some additional attachments for an older dishwasher in a second home. It is small things like this that make a big difference in our experience with a company.

2
★★★★★

We recently bought a Miele dishwasher. We did not like the lowest dish tray because it was not large enough for our larger dishes. (It had a removable portion which made it narrower. The original salesman did not alert us to this.) We had to call a number of times, but finally we reached Allan Schuster, who was willing to exchange the tray to the type we wanted at no additional cost, and helped us to get some additional attachments for an older dishwasher in a second home. It is small things like this that make a big difference in our experience with a company.

Pros: made a change at no additional cost

.

In search of a washer and dryer to put in a small closet, I emailed a manager at Gringer, Louis Giogaia. We entered into an email conversation about brands, prices, service, value, and throughout, Mr. Giogaia was candid, helpful, informed and incredibly nice. I was so satisfied with his help that when it came time to order the appliances I didn't hesitate to contact him. What a pleasure it has been dealing with Gringer. This is customer service the way customer service should be.

2
★★★★★

In search of a washer and dryer to put in a small closet, I emailed a manager at Gringer, Louis Giogaia. We entered into an email conversation about brands, prices, service, value, and throughout, Mr. Giogaia was candid, helpful, informed and incredibly nice. I was so satisfied with his help that when it came time to order the appliances I didn't hesitate to contact him. What a pleasure it has been dealing with Gringer. This is customer service the way customer service should be.

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I went to Gringer in need of stainless appliances that would look great in a VERY open and visible kitchen, but I had a relatively small budget. Long time employee (or co-owner--not sure), Allan, was very helpful in terms of advice and suggestions, and he respected my financial limitations. After I made the order and put down a deposit, I realized I wanted a different size refrigerator (same manufacturer). I called Allan and he made the switch over the phone. Then I realized that I didn't like a the color of the knobs on the stove. I emailed Allan and, he was able to rectify the problem. Then, I decided that the stove I'd ordered was actually too deep -- I wanted one that was more shallow. Once again, I called Allan. He made a suggestion for a different stove in my price range, I checked it out online, and we made the switch -- once again over the phone. After each transaction, a new receipt was promptly mailed to me. The appliances have been delivered and are finally installed. Overall, I was very pleased with Gringer, and particularly with Allan's great service. I needed the the appliances to look great and function well, and at a price that was not only in my budget, but priced well relative to other stores -- with Allan's help, I'd say that I have achieved what I wanted to. If you're in the market for appliances, I'd say that you owe it to yourself to at least check Gringer out.

2
★★★★★

I went to Gringer in need of stainless appliances that would look great in a VERY open and visible kitchen, but I had a relatively small budget. Long time employee (or co-owner--not sure), Allan, was very helpful in terms of advice and suggestions, and he respected my financial limitations. After I made the order and put down a deposit, I realized I wanted a different size refrigerator (same manufacturer). I called Allan and he made the switch over the phone. Then I realized that I didn't like a the color of the knobs on the stove. I emailed Allan and, he was able to rectify the problem. Then, I decided that the stove I'd ordered was actually too deep -- I wanted one that was more shallow. Once again, I called Allan. He made a suggestion for a different stove in my price range, I checked it out online, and we made the switch -- once again over the phone. After each transaction, a new receipt was promptly mailed to me. The appliances have been delivered and are finally installed. Overall, I was very pleased with Gringer, and particularly with Allan's great service. I needed the the appliances to look great and function well, and at a price that was not only in my budget, but priced well relative to other stores -- with Allan's help, I'd say that I have achieved what I wanted to. If you're in the market for appliances, I'd say that you owe it to yourself to at least check Gringer out.

Pros: Great products and service

.

I went to every major appliance store in Manhattan and could not find a sales person who knew anything about stoves. They were disinterested and knew nothing about their products. I was complaining to a friend and she asked if I had tried Gringer & Sons. Well, that was a happy day! I am a baker and have specific requirements which they took the time to understand. They never pushed a product or lost patience with the amount of time it took me to decide. I went back 3 times and they were just as helpful and polite as the first time I went. It was one of the most pleasant shopping experiences I've ever had. They also have great senses of humor, which is always a plus with me. They are trustworthy, so it's no surprise that they have been in business for almost a century.

2
★★★★★

I went to every major appliance store in Manhattan and could not find a sales person who knew anything about stoves. They were disinterested and knew nothing about their products. I was complaining to a friend and she asked if I had tried Gringer & Sons. Well, that was a happy day! I am a baker and have specific requirements which they took the time to understand. They never pushed a product or lost patience with the amount of time it took me to decide. I went back 3 times and they were just as helpful and polite as the first time I went. It was one of the most pleasant shopping experiences I've ever had. They also have great senses of humor, which is always a plus with me. They are trustworthy, so it's no surprise that they have been in business for almost a century.

Pros: service, knowledge and a great attitude

.

Gringer offer a great selection of appliances, a really good attention to the public and competitive prices.\nAlso they have one of the best customer services in the industry. For the past 10 years I've been working with Gringer to provide my clients with the best appliances at the best prices. For those reasons I highly recommend them\n\nVictoria Benatar ARCHITECT PLLC\n220 East 57th St NYC 10022\n(212)7550525

2
★★★★★

Gringer offer a great selection of appliances, a really good attention to the public and competitive prices.\nAlso they have one of the best customer services in the industry. For the past 10 years I've been working with Gringer to provide my clients with the best appliances at the best prices. For those reasons I highly recommend them\n\nVictoria Benatar ARCHITECT PLLC\n220 East 57th St NYC 10022\n(212)7550525

Pros: Great Customer service

.

I'm a NY designer and when I walked into Gringer & Sons this summer, I'd done my research and I was confident I knew the product numbers I wanted for a stove, frig & dishwasher. I'd called one of the sales reps, Allan Schuster, in advance. He was friendly and ready to help.It turned out the models of some items were no longer available and Allan steered me quickly to the updated versions. I requested customized shelving for a frig and Allan made it happen. I changed my delivery date three times (!) and Allan accommodated me without any hassle. I definitely intend to use this company again for my clients.

2
★★★★★

I'm a NY designer and when I walked into Gringer & Sons this summer, I'd done my research and I was confident I knew the product numbers I wanted for a stove, frig & dishwasher. I'd called one of the sales reps, Allan Schuster, in advance. He was friendly and ready to help.It turned out the models of some items were no longer available and Allan steered me quickly to the updated versions. I requested customized shelving for a frig and Allan made it happen. I changed my delivery date three times (!) and Allan accommodated me without any hassle. I definitely intend to use this company again for my clients.

Pros: friendly, knowledgeable, accommodating

Cons: inconvenient location for some NYers

.

I was looking to buy a new washer and dryer to replace my old one. I spoke to them about a particular model that a friend recommended. They had it in stock and said they could have it delivered and installed by the end of the week, but they first recommended that they do a $65 ""survey"" where they come to the house and take the measurements, etc to be sure it will fit. I agreed to this and it turned out the machines didn't fit in the space, so they recommended another model. I was researching this modeI over the next week or so. In the meantime, I received my cc bill and they had charged it almost $2,000 - for the original machine I was looking at, plus delivery, installation, removal of old machines, and parts. I was outraged! How can they charge me when I didn't even place the order!??? The machines didn't even fit!! That was the whole purpose of the survey - to make sure they would fit BEFORE I ordered them!! I gave them my cc number for the $65 survey ONLY. I called the manager who didn't even apologize - he sounded as if I was bothering him and now this is just more work he has to do. I think this is a highly unethical business practice and will not ever use them again. I wanted to give my business to a local mom-and-pop store, but forget it. I would've been better off going to Sears or Home Depot in the first place. I eventually placed the order with Sears, and everything went smoothly. Plus, they were several hundred dollars cheaper than Gringer for both machines!

0
★☆☆☆☆

I was looking to buy a new washer and dryer to replace my old one. I spoke to them about a particular model that a friend recommended. They had it in stock and said they could have it delivered and installed by the end of the week, but they first recommended that they do a $65 ""survey"" where they come to the house and take the measurements, etc to be sure it will fit. I agreed to this and it turned out the machines didn't fit in the space, so they recommended another model. I was researching this modeI over the next week or so. In the meantime, I received my cc bill and they had charged it almost $2,000 - for the original machine I was looking at, plus delivery, installation, removal of old machines, and parts. I was outraged! How can they charge me when I didn't even place the order!??? The machines didn't even fit!! That was the whole purpose of the survey - to make sure they would fit BEFORE I ordered them!! I gave them my cc number for the $65 survey ONLY. I called the manager who didn't even apologize - he sounded as if I was bothering him and now this is just more work he has to do. I think this is a highly unethical business practice and will not ever use them again. I wanted to give my business to a local mom-and-pop store, but forget it. I would've been better off going to Sears or Home Depot in the first place. I eventually placed the order with Sears, and everything went smoothly. Plus, they were several hundred dollars cheaper than Gringer for both machines!

Pros: Good customer service (while they're taking your money)

Cons: Underhanded business tactic-order not placed, but cc charged

.

We just replaced all our appliances and went to Gringer--who sold us our Gaggenau oven & cooktop 4 years ago. Unfortunately, we had a number of problems with the manufacturer of the refrigerator. We worked through our architect and Louis at Gringer, who was terrific, understanding and even lent us a small refrigerator until the situation was resolved. He returned our calls, responded to our emails and felt our pain!\r\n\r\nI would trust this business both with their recommendations and their service. If there might have been a problem some time ago, it appears that they are working hard to rectify it. I would unquestionnably recommend them.

2
★★★★★

We just replaced all our appliances and went to Gringer--who sold us our Gaggenau oven & cooktop 4 years ago. Unfortunately, we had a number of problems with the manufacturer of the refrigerator. We worked through our architect and Louis at Gringer, who was terrific, understanding and even lent us a small refrigerator until the situation was resolved. He returned our calls, responded to our emails and felt our pain!\r\n\r\nI would trust this business both with their recommendations and their service. If there might have been a problem some time ago, it appears that they are working hard to rectify it. I would unquestionnably recommend them.

Pros: They can get anything and they go the distance!

.

I am mystified by the intensely negative reviews, although of course everybody has a bad day, and of course those injured, or those who perceive injury, are much more likely to review. \r\n\r\nI purchased a Blomberg clothes washer and had completely professional service, two somewhat strange errors (220AC vs. 110AC; delivery timeliness) were rectified without fuss. Indeed I have used Gringer off and on for 30 years without noticeable difficulty. I went to them without price shopping but, noting some price remarks on these reviews, checked on the web, and found no lower prices, although I know that is not dispositive as to price.\r\n\r\nLuigi, the manager, has always been completely responsive, even on vacation, and I take it as a >>>very good sign<<< that 1) he has actually replied in this forum and 2) that he did so clearly and forthrightly. I find that rare, and refreshing. \r\n\r\nSo, I have no problem with Gringer, and would do business with them in a second. I don't know how long Luigi has been there, but perhaps reported problems predate his arrival (while typing in this form, I cannot check the dates of the complaints). \r\n\r\nChristopher Gray \r\nNYC

2
★★★★☆

I am mystified by the intensely negative reviews, although of course everybody has a bad day, and of course those injured, or those who perceive injury, are much more likely to review. \r\n\r\nI purchased a Blomberg clothes washer and had completely professional service, two somewhat strange errors (220AC vs. 110AC; delivery timeliness) were rectified without fuss. Indeed I have used Gringer off and on for 30 years without noticeable difficulty. I went to them without price shopping but, noting some price remarks on these reviews, checked on the web, and found no lower prices, although I know that is not dispositive as to price.\r\n\r\nLuigi, the manager, has always been completely responsive, even on vacation, and I take it as a >>>very good sign<<< that 1) he has actually replied in this forum and 2) that he did so clearly and forthrightly. I find that rare, and refreshing. \r\n\r\nSo, I have no problem with Gringer, and would do business with them in a second. I don't know how long Luigi has been there, but perhaps reported problems predate his arrival (while typing in this form, I cannot check the dates of the complaints). \r\n\r\nChristopher Gray \r\nNYC

Pros: Completely professional service

Cons: Two mistakes, both rectified without any problem.

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I got terrific advice and pricing from Luiggi, one of the salemen. He is very knowledgeable about the real estate market and really helped me out. No hard sell. Give them a call.

2
★★★★★

I got terrific advice and pricing from Luiggi, one of the salemen. He is very knowledgeable about the real estate market and really helped me out. No hard sell. Give them a call.

Pros: good salesman

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I happened to walk by Gringer & Sons and was taken in by the appliances in the window. I rent in the city and am not currently in the market for appliances. However I like to window shop regardless. Once inside looking around at the latest innovations, I couldn't help to overhear someone who works there speaking to some customers. He was very well informed & knowledgeable. I learned things in 5 minutes in the store that had escaped me my entire life. For example, don't keep apples and tomatoes in the refrigerator. Apparently these produce release a gas, which, as I now know, could affect the odors in the cooler. Hmmm. Now, how do I dismantle my dingy refrigerator with out my landlord assuming sabotage? Wish list for 2009.

2
★★★★★

I happened to walk by Gringer & Sons and was taken in by the appliances in the window. I rent in the city and am not currently in the market for appliances. However I like to window shop regardless. Once inside looking around at the latest innovations, I couldn't help to overhear someone who works there speaking to some customers. He was very well informed & knowledgeable. I learned things in 5 minutes in the store that had escaped me my entire life. For example, don't keep apples and tomatoes in the refrigerator. Apparently these produce release a gas, which, as I now know, could affect the odors in the cooler. Hmmm. Now, how do I dismantle my dingy refrigerator with out my landlord assuming sabotage? Wish list for 2009.

Pros: Great Looking Appliances, Well Informed & Knowledgeable Staff

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After reading most of the reviews, I have to disagree with all of them. Gringerandsons has been around for more than 90 years. Their service is beyond belief and the boss works on overtime to make the customers happy . There is no other than the BOSS, Michael. If you ever need to get help, go straight to him. He knows how to make a customer happy. A repeat customer is his business. Word of mouth is his business. We are all going through troubled, hard economic times and feel it tremendously. The Boss, Michael will always be there for you, each and every time. His clients consist of many prominent people and they are all satsified. The writing is on the wall. No one is every unhappy and if there is a problem it gets fixed ASAP!!!! Please try to understand that The BOSS, Michael, is a businessman and can fulfill your orders. I mean after 90 years of business they are still going strong. I mean to say something must be right about them. Please, if there is something that needs to be attended to , please confer with either the BOSS, MICHAEL or Marvin.......afterall they are always there to serve your needs. Thank you for reading the truth.

2
★★★★★

After reading most of the reviews, I have to disagree with all of them. Gringerandsons has been around for more than 90 years. Their service is beyond belief and the boss works on overtime to make the customers happy . There is no other than the BOSS, Michael. If you ever need to get help, go straight to him. He knows how to make a customer happy. A repeat customer is his business. Word of mouth is his business. We are all going through troubled, hard economic times and feel it tremendously. The Boss, Michael will always be there for you, each and every time. His clients consist of many prominent people and they are all satsified. The writing is on the wall. No one is every unhappy and if there is a problem it gets fixed ASAP!!!! Please try to understand that The BOSS, Michael, is a businessman and can fulfill your orders. I mean after 90 years of business they are still going strong. I mean to say something must be right about them. Please, if there is something that needs to be attended to , please confer with either the BOSS, MICHAEL or Marvin.......afterall they are always there to serve your needs. Thank you for reading the truth.

Pros: oreder here for the best prices and salesmen

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Oh how I wish I had read the reviews before I called them!! I was so happy to finally have a need to buy from Gringer & Sons..I was delighted to us a Mom and Pop shop, and especially happy that Gringer & Sons had stood the test of time and had been in business for almost a hundred years. It is by far, the WORST customer service I have ever encountered. ""Alan"" the owner? Manager? One of the ""SONS""??? Was dismissive and arrogant, and has never heard the expression ""the customer is always right"".... do NOT, and I repeat, do NOT, buy anything from them, unless you want a big &%$#& headache! Never again!!!

0
★☆☆☆☆

Oh how I wish I had read the reviews before I called them!! I was so happy to finally have a need to buy from Gringer & Sons..I was delighted to us a Mom and Pop shop, and especially happy that Gringer & Sons had stood the test of time and had been in business for almost a hundred years. It is by far, the WORST customer service I have ever encountered. ""Alan"" the owner? Manager? One of the ""SONS""??? Was dismissive and arrogant, and has never heard the expression ""the customer is always right"".... do NOT, and I repeat, do NOT, buy anything from them, unless you want a big &%$#& headache! Never again!!!

Cons: arrogant and dismissive staff

.

We did a major renovation and used them for appliances. WHAT A MISTAKE. The blatant lies on best prices that cannot be beat were astounding. This after showing the sales manager the actual e mail he wrote w a better price. Then the BS hitting one up for inflated installation charges.

0
★☆☆☆☆

We did a major renovation and used them for appliances. WHAT A MISTAKE. The blatant lies on best prices that cannot be beat were astounding. This after showing the sales manager the actual e mail he wrote w a better price. Then the BS hitting one up for inflated installation charges.

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Please go somewhere else, any place else other than Gringer and Sons. There is no customer service after they take your money. If there is any problems and there were many- they do not follow up or try to resolve anything. I have never been spoken to by a manager of a store like I have had at this place. When I spoke to the owner - it was like talking to a brick wall. I was not sure if they were capable of solving problems or just didnt care - I think it was a combination of both.

0
★☆☆☆☆

Please go somewhere else, any place else other than Gringer and Sons. There is no customer service after they take your money. If there is any problems and there were many- they do not follow up or try to resolve anything. I have never been spoken to by a manager of a store like I have had at this place. When I spoke to the owner - it was like talking to a brick wall. I was not sure if they were capable of solving problems or just didnt care - I think it was a combination of both.

Pros: In manhattan

Cons: The empolyees and owner

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These people are imbeciles. I asked them about portable AC's so they asked me ""what do you mean by portable?"" I mean, where do you find these employees? Off a boat somewhere I presume! And a boat full of idiots at that! Then I got hung up on while asking another question. This happened to me on two different occasions. You only get to ask one question on the phone, then you are hung up on.\r\nIf the owner of this store gets to read this, do yourself a favor and hire competent people to work for you before you go out of business. I may have been calling for an inexpensive item but I have top of the line appliances in my home (sub zero, wolf and asko) and I will never buy anything from you and will tell anyone I know to stay away from your store unless they want to be aggravated by your moronic employees.\r\nGood Luck!

0
★☆☆☆☆

These people are imbeciles. I asked them about portable AC's so they asked me ""what do you mean by portable?"" I mean, where do you find these employees? Off a boat somewhere I presume! And a boat full of idiots at that! Then I got hung up on while asking another question. This happened to me on two different occasions. You only get to ask one question on the phone, then you are hung up on.\r\nIf the owner of this store gets to read this, do yourself a favor and hire competent people to work for you before you go out of business. I may have been calling for an inexpensive item but I have top of the line appliances in my home (sub zero, wolf and asko) and I will never buy anything from you and will tell anyone I know to stay away from your store unless they want to be aggravated by your moronic employees.\r\nGood Luck!

Pros: didn't make it that far...

Cons: rude employees that avoid having to work.

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Dear Patrons:\r\nIt has been three years since we have spoken, and the last time I wrote something here it was an apology for the poor reviews we accumulated prior to 12-07. It caused our rating to plummet from 4 stars to 1 star and frankly it was quite embarrasing. But through some hard work and your helpful critiques we have been rewarded by our clients and are once again showing a 3 star review overall. This time I am thanking you, instead of apologizing. Yet we still have the occassional 1 star and for this I am saying we are truly sorry. The gentleman who was mad at me for denying to take his credit card after saying I would, is right. I should have taken the deal. Doing so would have cost me money, but I still should have done it. I regret that decision. The person who said we took their money and did not deliver their product is also correct. We do take deposits. We have to in order to remain open. But we should have not taken all of their money without ascertaining if the product was in stock. Once again I am very sorry for our overzealousness. Should you wish to return to us I promise that experience will not happen again. In closing I would like to say that we here at Gringer and sons do not claim we are perfect. And from some of these reviews we know we are humbly imperfect. But we try; honestly, and with a moral constitution that has kept us serving NY's five boros and beyond for 91 years. Stick with us. We can only get better.\r\nThank you for allowing me to speak with you on this forum.\r\n\r\nLouis Giogaia\r\nStore Manager \r\nGringer and Sons.

2
★★★★★

Dear Patrons:\r\nIt has been three years since we have spoken, and the last time I wrote something here it was an apology for the poor reviews we accumulated prior to 12-07. It caused our rating to plummet from 4 stars to 1 star and frankly it was quite embarrasing. But through some hard work and your helpful critiques we have been rewarded by our clients and are once again showing a 3 star review overall. This time I am thanking you, instead of apologizing. Yet we still have the occassional 1 star and for this I am saying we are truly sorry. The gentleman who was mad at me for denying to take his credit card after saying I would, is right. I should have taken the deal. Doing so would have cost me money, but I still should have done it. I regret that decision. The person who said we took their money and did not deliver their product is also correct. We do take deposits. We have to in order to remain open. But we should have not taken all of their money without ascertaining if the product was in stock. Once again I am very sorry for our overzealousness. Should you wish to return to us I promise that experience will not happen again. In closing I would like to say that we here at Gringer and sons do not claim we are perfect. And from some of these reviews we know we are humbly imperfect. But we try; honestly, and with a moral constitution that has kept us serving NY's five boros and beyond for 91 years. Stick with us. We can only get better.\r\nThank you for allowing me to speak with you on this forum.\r\n\r\nLouis Giogaia\r\nStore Manager \r\nGringer and Sons.

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We bought a high-end dishwasher (paid $1600 upfront) with them on 15 August 07. It is now 13 November (that's right, 3 months later) and we are still waiting on the door panel and the extended warranty. Beautiful promises were made at the time of purchase (will be delivered within 3 days etc) but nothing happened. I had to call them every day, I was shuffled around on the phone from nitwit to nitwit, every time a more fantastic story was dished up. (For example: Everyone at Bosch (the manufacturer) is on holidays for a month.) After creating a terrible scene with much yelling, the dishwasher was finally delivered and installed (an extra $200, without tip) but without door panel. This means we have to manually hold the door down while loading the dish washer. Now, 2.5 months later, the door panel has finally arrived in their store. First I was told it would be delivered to our house. This didn't happen. Then they would come install it on Tuesday. I had to ring in the morning to find out at what time. (Because it's true, I really have nothing better to do then wait for their installer to show up... ) When I called, the sales guy had clearly forgotten about it. He rang me back with a new story, shifting the blame yet again to some unnamed third party. The new promise is that the installation will happen tomorrow. We'll see. \r\nThe extended warranty I so foolishly purchased also has not arrived yet. I called and told them but I expect it will take another couple of phonecalls before that detail is finalised. Given their level of service (ie, non-existing) I really hope this dishwasher doesn't ever break down because I don't think I can bear to deal with this shop again. \r\n\r\nIf you don't believe my story, I invite you to check out a few review sites, it is unanimous: don't shop there!\r\n\r\nPS: The salesperson I dealt with is called Amaury Gutierrez, so avoid him like the plague, but given the negative reviews elsewhere I suppose they are all bad.

0
★☆☆☆☆

We bought a high-end dishwasher (paid $1600 upfront) with them on 15 August 07. It is now 13 November (that's right, 3 months later) and we are still waiting on the door panel and the extended warranty. Beautiful promises were made at the time of purchase (will be delivered within 3 days etc) but nothing happened. I had to call them every day, I was shuffled around on the phone from nitwit to nitwit, every time a more fantastic story was dished up. (For example: Everyone at Bosch (the manufacturer) is on holidays for a month.) After creating a terrible scene with much yelling, the dishwasher was finally delivered and installed (an extra $200, without tip) but without door panel. This means we have to manually hold the door down while loading the dish washer. Now, 2.5 months later, the door panel has finally arrived in their store. First I was told it would be delivered to our house. This didn't happen. Then they would come install it on Tuesday. I had to ring in the morning to find out at what time. (Because it's true, I really have nothing better to do then wait for their installer to show up... ) When I called, the sales guy had clearly forgotten about it. He rang me back with a new story, shifting the blame yet again to some unnamed third party. The new promise is that the installation will happen tomorrow. We'll see. \r\nThe extended warranty I so foolishly purchased also has not arrived yet. I called and told them but I expect it will take another couple of phonecalls before that detail is finalised. Given their level of service (ie, non-existing) I really hope this dishwasher doesn't ever break down because I don't think I can bear to deal with this shop again. \r\n\r\nIf you don't believe my story, I invite you to check out a few review sites, it is unanimous: don't shop there!\r\n\r\nPS: The salesperson I dealt with is called Amaury Gutierrez, so avoid him like the plague, but given the negative reviews elsewhere I suppose they are all bad.

Pros: local in Manhattan, not chain owned.

Cons: poorest customer service ever, not worth the trouble, not especially good pricing.

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We ordered three air conditioners to be delivered and installed.\r\nThe price was right for the units but they charged us $80 to install each unit which took all of five minutes.\r\nThe units were to be delivered one day and installed the next day.\r\nThe units were delivered to our apartment building and the installers came the next day..They brought up the three units and informed us that one of the units was the wrong size. They called the store to inform\r\nthem. One of the units they did install was missing the remote control and the instruction booklet.\r\nBoth units they did install were put in on an angle as if they were in such a hurry that they couldn't be bothered to straighten them out.\r\nWe called the store to find out what was being done about the third unit and the installers left without\r\ntelling us. The boxes and packing material were left strewn about the apartment.\r\nThe salesperson we dealt with originally was not in that day. The assistant manager (Lewis)\r\nbecame so rude and insulting over the phone, telling me that I was a liar. That they did tell us they were leaving and that he would not talk to me anymore and hung up the phone. I tried to reach the store\r\nnumerous times and he repeatedly hung up the phone.\r\nThe installers left the incorrect unit downstairs and the building told me that they would not continue to store it.\r\nI called the next day to speak with our salesperson (Marvin) and was left hanging on the phone. I called several more times and left messages the following day.\r\nI then called American Express and told them not to honor the charge to Gringer.\r\nThese are not responsible people and couldnt care less about the customer once they get the order.\r\nI have never written a bad review before, but would not want anyone to go throught this experience with them.

0
★☆☆☆☆

We ordered three air conditioners to be delivered and installed.\r\nThe price was right for the units but they charged us $80 to install each unit which took all of five minutes.\r\nThe units were to be delivered one day and installed the next day.\r\nThe units were delivered to our apartment building and the installers came the next day..They brought up the three units and informed us that one of the units was the wrong size. They called the store to inform\r\nthem. One of the units they did install was missing the remote control and the instruction booklet.\r\nBoth units they did install were put in on an angle as if they were in such a hurry that they couldn't be bothered to straighten them out.\r\nWe called the store to find out what was being done about the third unit and the installers left without\r\ntelling us. The boxes and packing material were left strewn about the apartment.\r\nThe salesperson we dealt with originally was not in that day. The assistant manager (Lewis)\r\nbecame so rude and insulting over the phone, telling me that I was a liar. That they did tell us they were leaving and that he would not talk to me anymore and hung up the phone. I tried to reach the store\r\nnumerous times and he repeatedly hung up the phone.\r\nThe installers left the incorrect unit downstairs and the building told me that they would not continue to store it.\r\nI called the next day to speak with our salesperson (Marvin) and was left hanging on the phone. I called several more times and left messages the following day.\r\nI then called American Express and told them not to honor the charge to Gringer.\r\nThese are not responsible people and couldnt care less about the customer once they get the order.\r\nI have never written a bad review before, but would not want anyone to go throught this experience with them.

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I should have read these reviews prior to placing an order with them. When I spoke with them in the store and on the phone, they were quite nice and accomodating. However, when our delivery time got closer, they were a pain to deal with. Every time we called, they'd have to take our name and number, apparently our order number didn't mean much to them (they're living in the old world). Then on our delivery date, no delivery! We called and they informed us it had been moved to the day after and nobody had ever called us. Then on delivery day, they delivered the wrong model! Sheesh.\r\n\r\nWhen we spoke with Lewis, the store manager, he apologized and was quite nice. But he stated the next earliest delivery would be the following week as they only deliver to Brooklyn from W-F. So we wait around, and on Wed, they deliver the right model but in the wrong color! Finally got delivery two days later and then another day for installation (as for some reason, they're the only company who can't deliver and install the same day). So we were put out 5 days waiting for them. \r\n\r\nDefinitely will not deal with them again. Some of their competitors are pricier, but I'll take service over hassles any day.\r\n\r\nAs an architect friend informed us, they're used to working with contractors and architects, so if a delivery is delayed, they just drop it off at the job site and it doesn't matter. They have absolutely no regard for consumers, regardless of how much money you spend.

0
★☆☆☆☆

I should have read these reviews prior to placing an order with them. When I spoke with them in the store and on the phone, they were quite nice and accomodating. However, when our delivery time got closer, they were a pain to deal with. Every time we called, they'd have to take our name and number, apparently our order number didn't mean much to them (they're living in the old world). Then on our delivery date, no delivery! We called and they informed us it had been moved to the day after and nobody had ever called us. Then on delivery day, they delivered the wrong model! Sheesh.\r\n\r\nWhen we spoke with Lewis, the store manager, he apologized and was quite nice. But he stated the next earliest delivery would be the following week as they only deliver to Brooklyn from W-F. So we wait around, and on Wed, they deliver the right model but in the wrong color! Finally got delivery two days later and then another day for installation (as for some reason, they're the only company who can't deliver and install the same day). So we were put out 5 days waiting for them. \r\n\r\nDefinitely will not deal with them again. Some of their competitors are pricier, but I'll take service over hassles any day.\r\n\r\nAs an architect friend informed us, they're used to working with contractors and architects, so if a delivery is delayed, they just drop it off at the job site and it doesn't matter. They have absolutely no regard for consumers, regardless of how much money you spend.

Cons: Poor customer service, delayed delivery

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I had two experiences with Gringer,both bad. The first one was when I went with my son to buy a dishwasher. We saw a floor model that they said was new .just dirty. When it was being installed our plumber said it had been used ,there was water in it and it leaked.When we complained they said we didn't install it properly.we finally convinced them that it was the diswasher ,not us,we had to go there , pick out a different model which cost more .They weren't pleasant and didn't apologize.When I wanted to buy two major appliances I thought I would go to a local store.Foolishly I went back to Gringer. I don' t think they remembered me. They were rude,nasty,and overpriced.

0
★☆☆☆☆

I had two experiences with Gringer,both bad. The first one was when I went with my son to buy a dishwasher. We saw a floor model that they said was new .just dirty. When it was being installed our plumber said it had been used ,there was water in it and it leaked.When we complained they said we didn't install it properly.we finally convinced them that it was the diswasher ,not us,we had to go there , pick out a different model which cost more .They weren't pleasant and didn't apologize.When I wanted to buy two major appliances I thought I would go to a local store.Foolishly I went back to Gringer. I don' t think they remembered me. They were rude,nasty,and overpriced.

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we dropped a bomb of money at gringers. When we were ready for delivery a good 6 months after ordering, they rang to tell us one item would be three weeks late, two weeks after our contractor would be gone. I negotiated free installation. The day it was meant to arrive, the called to say it would be another day, and they claimed to know nothing about installation. The next day the installer arrived before the delivery. After numerous complaints to the manager, where he denied again knowing about the messed up delivery and the free installation ...we finally got the fridge installed. This store is expensive, it may have the brands, but the services are abysmal.

1
★★★☆☆

we dropped a bomb of money at gringers. When we were ready for delivery a good 6 months after ordering, they rang to tell us one item would be three weeks late, two weeks after our contractor would be gone. I negotiated free installation. The day it was meant to arrive, the called to say it would be another day, and they claimed to know nothing about installation. The next day the installer arrived before the delivery. After numerous complaints to the manager, where he denied again knowing about the messed up delivery and the free installation ...we finally got the fridge installed. This store is expensive, it may have the brands, but the services are abysmal.

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While they carry high quality products, they DO NOT provide the service to match!\r\nAfter calling around to numerous suppliers in New York, Gringer was the only store to claim they had the appliance we wanted in stock. We were quite surprised however on delivery day when they showed up at 8:00 AM without a call and delivered a different product! Apparently, they ""realized"" they did not have what we wanted in stock and replaced it with an alternate item!! (Of lesser quality and value). After a ring to the supplier we were told ""No stores in NY had the product as it was not available for 2 weeks"". After being openly lied to, countless phone calls, and being left on hold for more than 25 minutes on three separate occasions we are furious and still do not have our money or the product we ordered 5 weeks later. \r\nThis is a dishonest business.

0
★☆☆☆☆

While they carry high quality products, they DO NOT provide the service to match!\r\nAfter calling around to numerous suppliers in New York, Gringer was the only store to claim they had the appliance we wanted in stock. We were quite surprised however on delivery day when they showed up at 8:00 AM without a call and delivered a different product! Apparently, they ""realized"" they did not have what we wanted in stock and replaced it with an alternate item!! (Of lesser quality and value). After a ring to the supplier we were told ""No stores in NY had the product as it was not available for 2 weeks"". After being openly lied to, countless phone calls, and being left on hold for more than 25 minutes on three separate occasions we are furious and still do not have our money or the product we ordered 5 weeks later. \r\nThis is a dishonest business.

Cons: DISHONEST!

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Read the first posted review and that is our experience as well - do not return phone calls, failure to show up for delivery, incompetent installation. Once you pay for your purchases,\r\nthey disappear ----Do not buy from them...

0
★☆☆☆☆

Read the first posted review and that is our experience as well - do not return phone calls, failure to show up for delivery, incompetent installation. Once you pay for your purchases,\r\nthey disappear ----Do not buy from them...

.

Gringer and Sons offers a huge selection of appliances. They always have the major brands in stock for refrigerators, dishwashers, air conditioners and washers/dryers. They really know their Brooklyn clientelle as they can recommend a good appliance for a tight space- something apartment dwellers really can appreciate! Their sales staff is courteous and helpful and quite knowledgeable.

4
★★★★☆

Gringer and Sons offers a huge selection of appliances. They always have the major brands in stock for refrigerators, dishwashers, air conditioners and washers/dryers. They really know their Brooklyn clientelle as they can recommend a good appliance for a tight space- something apartment dwellers really can appreciate! Their sales staff is courteous and helpful and quite knowledgeable.

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I wish I had read the other review before I bought from them. I couldn't agree more with the other review.

0
★☆☆☆☆

I wish I had read the other review before I bought from them. I couldn't agree more with the other review.

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Very irresponsive, do not return phone calls. They misinfomred us three times about delivery schedule. You cannot reach your origional sales perso. If you ever purchase anything from there, make sure to manage your own expectations.

1
★★☆☆☆

Very irresponsive, do not return phone calls. They misinfomred us three times about delivery schedule. You cannot reach your origional sales perso. If you ever purchase anything from there, make sure to manage your own expectations.

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