Balloon Saloon Inc

★★★★★
  • 133 W Broadway 1

    New York, NY 10013

    Map & Directions
  • 212-227-3838

About Balloon Saloon Inc

Hours
Monday through Friday 9am-7pm Saturday and Sunday 9am- 6pm

Shopping

Shopping
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This place was great. Came in to order balloons for my Mom's birthday and found her a gift and card while they made me a really nice balloon bouquet. The lady behind the counter knew exactly what I needed, made up a bouquet in the price

3
★★★★★

This place was great. Came in to order balloons for my Mom's birthday and found her a gift and card while they made me a really nice balloon bouquet. The lady behind the counter knew exactly what I needed, made up a bouquet in the price

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I really love balloon saloon but the the staff, or perhaps just the mother and daughter who own it are so unfriendly and unhelpful i have to ask why are they in the business of children. ordered balloons for $200 and got treated like they

3
★★★★★

I really love balloon saloon but the the staff, or perhaps just the mother and daughter who own it are so unfriendly and unhelpful i have to ask why are they in the business of children. ordered balloons for $200 and got treated like they

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I Love this Store! I am truly shocked at the negative reviews posted here on google. I have been shopping in this store for over 15 years and have NEVER had a bad experience. I know the owner and so do my children. Most people dont know

3
★★★★★

I Love this Store! I am truly shocked at the negative reviews posted here on google. I have been shopping in this store for over 15 years and have NEVER had a bad experience. I know the owner and so do my children. Most people dont know

.

I've been shopping in this store in Tribeca for several years and I have found the work that they do to be extraordinary and unparalleled. There has never been one incident of poor customer service and the people working there really know

3
★★★★★

I've been shopping in this store in Tribeca for several years and I have found the work that they do to be extraordinary and unparalleled. There has never been one incident of poor customer service and the people working there really know

.

RUDE, RUDE, RUDE and did I mention RUDE

Went into the balloon saloon today for the second time to order balloons for my daughter's 1st birthday and was helped by a woman who sifted through a pile of papers and barely paid any attention to

3
★★★★★

RUDE, RUDE, RUDE and did I mention RUDE

Went into the balloon saloon today for the second time to order balloons for my daughter's 1st birthday and was helped by a woman who sifted through a pile of papers and barely paid any attention to

.

There are only so many things you can say about buying balloons or party stuff. But I can honestly say that I had an experience at the balloon saloon I wont soon forget. What a place... My head was spinning by the time I left. So much too

3
★★★★★

There are only so many things you can say about buying balloons or party stuff. But I can honestly say that I had an experience at the balloon saloon I wont soon forget. What a place... My head was spinning by the time I left. So much too

.

I went into this store after shopping at party city.... The balloon saloon is by far better. They had everything I was looking for and within a dollar or two of the price. Not bad for mom and pop shop. If you like NO customer service and

3
★★★★★

I went into this store after shopping at party city.... The balloon saloon is by far better. They had everything I was looking for and within a dollar or two of the price. Not bad for mom and pop shop. If you like NO customer service and

.

Im writting this review solely because I have never had a more pleasurable experienced returning a product. I was given a lego set for my child as a get well present. Unfortunately he is too young for the age specific toy I recieved for

3
★★★★★

Im writting this review solely because I have never had a more pleasurable experienced returning a product. I was given a lego set for my child as a get well present. Unfortunately he is too young for the age specific toy I recieved for

.

I have been living in the city for 6 years and never noticed this place before. I walked past the other day and couldnt help but go in and poke around. I couldnt believe the stuff they had in there! I was a kid again! they had candies and

3
★★★★★

I have been living in the city for 6 years and never noticed this place before. I walked past the other day and couldnt help but go in and poke around. I couldnt believe the stuff they had in there! I was a kid again! they had candies and

.

I have ordered a huge arrangement of balloons for my son's birthday. Their baloons are beautiful, but you definitely pay a good price. For a birthday bouquet and some mylar baloons I paid $190+. When I placed the order, I was very specific and made sure that the person who took the order had everything repeated back to me. She did and I gave credit card over the phone to pay for it. When delivery arrived, the gentlemen dropped off the baloons wrapped up in a huge plastic bags. Once I took the bags off, I realized that one of the baloons was missing. I called back and asked them to repeat the order that they charged to my account. It was correct. When I told them that one of the balloons was not there, Tiffany, the owner of the store asked me to send a picture. I did. When she called back, she pretty much acccused me of lying and told me that I must have done something with the baloon. My jaw dropped and I didnt even know what to say. I figured their customer service skills need improvement and asked Tiffany to replace the baloon. She responded that it wil cost $40 for a balloon and a delivery. I pointed out that I have alredy paid for a ballon and a delivery once and feel that they should correct their mistake free of charge. Tiffany said once again that baloon was delivered and I must have accidentally popped it. Anyway, to make the story short, beware of poor customer serviceand dont be surprised if they call you a liar to your face. There are many other places to get balloons where you will be treated honestly, with respect, and you wont feel that they charged you a small fortune and spit in your face afterwards!!!!!!

0
★☆☆☆☆

I have ordered a huge arrangement of balloons for my son's birthday. Their baloons are beautiful, but you definitely pay a good price. For a birthday bouquet and some mylar baloons I paid $190+. When I placed the order, I was very specific and made sure that the person who took the order had everything repeated back to me. She did and I gave credit card over the phone to pay for it. When delivery arrived, the gentlemen dropped off the baloons wrapped up in a huge plastic bags. Once I took the bags off, I realized that one of the baloons was missing. I called back and asked them to repeat the order that they charged to my account. It was correct. When I told them that one of the balloons was not there, Tiffany, the owner of the store asked me to send a picture. I did. When she called back, she pretty much acccused me of lying and told me that I must have done something with the baloon. My jaw dropped and I didnt even know what to say. I figured their customer service skills need improvement and asked Tiffany to replace the baloon. She responded that it wil cost $40 for a balloon and a delivery. I pointed out that I have alredy paid for a ballon and a delivery once and feel that they should correct their mistake free of charge. Tiffany said once again that baloon was delivered and I must have accidentally popped it. Anyway, to make the story short, beware of poor customer serviceand dont be surprised if they call you a liar to your face. There are many other places to get balloons where you will be treated honestly, with respect, and you wont feel that they charged you a small fortune and spit in your face afterwards!!!!!!

Pros: nice ballons

Cons: horrible customer service, poor value

.

They delivered late. When called to ask for an explanation I was practically told I should be lucky my balloons arrived at all. Business with owners that have that type of attitude should not be in business.

Here is the deal, go into this store make a list of things you need, then go home and search the internet for the same items. You will save about 40%-70% by NOT shopping at this place. Also there are at least 10 other balloon sellers in NYC that will take your phone calls with a smile and deliver on time.

We are members of a parents group in Tribeca and are looking forward to alerting all of our members of our experience with this local retailer, and we look forward to doing business with owners that want our business.

0
★☆☆☆☆

They delivered late. When called to ask for an explanation I was practically told I should be lucky my balloons arrived at all. Business with owners that have that type of attitude should not be in business.

Here is the deal, go into this store make a list of things you need, then go home and search the internet for the same items. You will save about 40%-70% by NOT shopping at this place. Also there are at least 10 other balloon sellers in NYC that will take your phone calls with a smile and deliver on time.

We are members of a parents group in Tribeca and are looking forward to alerting all of our members of our experience with this local retailer, and we look forward to doing business with owners that want our business.

Pros: They have balloon... (so what? so do 400 other places)

Cons: Late delivery, store owner think she is doing you a favor

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We ordered an arrangement for a birthday party of 2 dozen balloons. The order was simple: 10 blue latex, 10 white latex and four mylar Happy Birthday balloons. They got the order wrong. When it was brought to their attention that they sent the wrong amount and wrong balloons, they simply apologized and said their invoice was correct and hoped that our party went well. No accountability or responsibility on their part. This was the first and last time we will ever use their services. They assumed because we only ordered two dozen balloons this time around, that what was the point of bothering with us. However, they made an error in judgement. We throw large, elaborate parties all year round and our cousin is a corporate party planner. Had they been the least bit responsive and accountable they would have received a great deal of business from us. However, if this is how Balloon Saloon treats the small orders that must be how they treat the big ones. Not to mention that they cannot complete a simple order, let alone a more elaborate one. One would think in this economy, they would have acted more responsibly. They must have some big clients that they've had for years and so they are resting on their laurels. Do not recommend at all.

0
★☆☆☆☆

We ordered an arrangement for a birthday party of 2 dozen balloons. The order was simple: 10 blue latex, 10 white latex and four mylar Happy Birthday balloons. They got the order wrong. When it was brought to their attention that they sent the wrong amount and wrong balloons, they simply apologized and said their invoice was correct and hoped that our party went well. No accountability or responsibility on their part. This was the first and last time we will ever use their services. They assumed because we only ordered two dozen balloons this time around, that what was the point of bothering with us. However, they made an error in judgement. We throw large, elaborate parties all year round and our cousin is a corporate party planner. Had they been the least bit responsive and accountable they would have received a great deal of business from us. However, if this is how Balloon Saloon treats the small orders that must be how they treat the big ones. Not to mention that they cannot complete a simple order, let alone a more elaborate one. One would think in this economy, they would have acted more responsibly. They must have some big clients that they've had for years and so they are resting on their laurels. Do not recommend at all.

Pros: None

Cons: Cannot Complete Simple Orders

.

I ordered balloons and goodie bags from Balloon Saloon for my daughter's birthday. I was so impressed! The balloons were unique and absolutely gorgeous! We did a princess theme, and my daughter was thrilled. They even had a balloon that sang Happy Birthday when you tapped the bottom! And the goodie bags were a huge success. The staff was friendly and helpful through the whole ordering and delivery process. I couldn't be happier and will definitely order from them again!

2
★★★★★

I ordered balloons and goodie bags from Balloon Saloon for my daughter's birthday. I was so impressed! The balloons were unique and absolutely gorgeous! We did a princess theme, and my daughter was thrilled. They even had a balloon that sang Happy Birthday when you tapped the bottom! And the goodie bags were a huge success. The staff was friendly and helpful through the whole ordering and delivery process. I couldn't be happier and will definitely order from them again!

Pros: Fabulous balloons, great selection, helpful staff

.

Calling up Balloon Saloon was a big mistake to begin with! I found myself talking with the most rude sales clerk who didn't have a clue about the balloon business to start with! I was then referred to the owner about a price. I feel if they were qualified CBA's as they claim to be, they wouldn't be threatened by other CBA's (Certified Balloon Artist) in the business. Not only are their balloons inflated, but so are their prices! Referring to item # B 180 Bday Boy (on their website) which costs $15. wholesale to build this exact bouquet and would typically retail for $30. Balloon Saloon is charging $85. for the EXACT SAME THING!!! We're being price gouged in the middle of a RECESSION? - What's wrong with this picture? Bad business practices! Do your homework on Balloon Saloon and SHOP AROUND!!! YOU WILL FIND BETTER PRICES!"

0
★☆☆☆☆

Calling up Balloon Saloon was a big mistake to begin with! I found myself talking with the most rude sales clerk who didn't have a clue about the balloon business to start with! I was then referred to the owner about a price. I feel if they were qualified CBA's as they claim to be, they wouldn't be threatened by other CBA's (Certified Balloon Artist) in the business. Not only are their balloons inflated, but so are their prices! Referring to item # B 180 Bday Boy (on their website) which costs $15. wholesale to build this exact bouquet and would typically retail for $30. Balloon Saloon is charging $85. for the EXACT SAME THING!!! We're being price gouged in the middle of a RECESSION? - What's wrong with this picture? Bad business practices! Do your homework on Balloon Saloon and SHOP AROUND!!! YOU WILL FIND BETTER PRICES!"

Pros: No Contest

Cons: New Yorker's are smarter than this!

.

I went in for balloons but I had no idea that there would be such a huge selection of everything! I was amazed. Not only were the balloons so fabulous but the designs that they made up, I was just blown away! Pardon the pun. While my order was designed I strolled around the shop and just loved all the fun stuff. So many cute things that I could've spent hours in there. Best fun store in Tribeca, no best fun store in NYC, I give it a ten. Barry

2
★★★★★

I went in for balloons but I had no idea that there would be such a huge selection of everything! I was amazed. Not only were the balloons so fabulous but the designs that they made up, I was just blown away! Pardon the pun. While my order was designed I strolled around the shop and just loved all the fun stuff. So many cute things that I could've spent hours in there. Best fun store in Tribeca, no best fun store in NYC, I give it a ten. Barry

Pros: lots of retro toys in cute vintage shop with ultra friendly staff

Cons: needs to be even bigger

 

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