K & H Kostas Cleaners Corp

★★★★☆

About K & H Kostas Cleaners Corp

Personal Services

Personal Services
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Absolutely terrible. I agree with the first review--if I could give 0 stars, I would. Giving them one star is the most generous thing I've done in months. The guy, Paul, lost my clothes and they still haven't reimbursed me despite dozens

3
★★★★★

Absolutely terrible. I agree with the first review--if I could give 0 stars, I would. Giving them one star is the most generous thing I've done in months. The guy, Paul, lost my clothes and they still haven't reimbursed me despite dozens

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I'm shocked to read the last review. After reading it, I felt compelled to write a review. I actually I wish I did this earlier. \r
\r
I have lived in NYC since 2004. I have lived in Murray Hill, Union Square, SOHO, and Midtown. This is by

3
★★★★★

I'm shocked to read the last review. After reading it, I felt compelled to write a review. I actually I wish I did this earlier. \r
\r
I have lived in NYC since 2004. I have lived in Murray Hill, Union Square, SOHO, and Midtown. This is by

.

I'm only giving this place 1 star because giving 0 stars is not an option. They deserve zero stars. I brought my bridesmaid dress here for drycleaning after the wedding. When they gave it back to me it was missing the sash which I had DEFINITELY brought with the dress (it was looped through the belt holes). I called to complain immediately after getting it home that night. They took my number and said they would call me back, and then never did. So I went there in person they told me they never got the sash and it was my fault. No apologies, no offer to refund me. I will be disputing the charge with my credit card company and have already filed a complaint with the Better Business Bureau. Do not take your clothes here, this place is AWFUL!!!!

0
★☆☆☆☆

I'm only giving this place 1 star because giving 0 stars is not an option. They deserve zero stars. I brought my bridesmaid dress here for drycleaning after the wedding. When they gave it back to me it was missing the sash which I had DEFINITELY brought with the dress (it was looped through the belt holes). I called to complain immediately after getting it home that night. They took my number and said they would call me back, and then never did. So I went there in person they told me they never got the sash and it was my fault. No apologies, no offer to refund me. I will be disputing the charge with my credit card company and have already filed a complaint with the Better Business Bureau. Do not take your clothes here, this place is AWFUL!!!!

Pros: None

Cons: Bad dry cleaning and bad customer service

 

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