East Side Cleaners

★★★★☆
  • 1671 York Ave

    New York, NY 10128

    Map & Directions
  • 212-427-3111

About East Side Cleaners

Personal Services

Personal Services
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I had to write a review since I saw some of the former ratings. This has been my family's cleaners since forever (more than 20 years). EastSide is by far the best in quality in the neighborhood. I've known the owner since I have been a kid

3
★★★★★

I had to write a review since I saw some of the former ratings. This has been my family's cleaners since forever (more than 20 years). EastSide is by far the best in quality in the neighborhood. I've known the owner since I have been a kid

.

I moved into the neighborhood for about a year now...after reading these reviews I stayed away from this place...so i tried all the dry cleaners around the block and was really disappointed with the results.

So i gave this place a shot because my doorman kept saying that they were the best despite these reviews.

East SIde Cleaners is my go to spot from now on!

The clothes come out great, and i recently got my suit tailored and fits perfect.

As far as the guy who i think is the owner....i realized the guy is to the point which might come off as "not friendly"
but having go there every time i can understand why hes like that....The place is too busy for him to have a chit-chat or small talk with you. Although hes very kind to me, and a standup guy.

The only thing that should matter are your clothes right?...Which he perfects.

2
★★★★★

I moved into the neighborhood for about a year now...after reading these reviews I stayed away from this place...so i tried all the dry cleaners around the block and was really disappointed with the results.

So i gave this place a shot because my doorman kept saying that they were the best despite these reviews.

East SIde Cleaners is my go to spot from now on!

The clothes come out great, and i recently got my suit tailored and fits perfect.

As far as the guy who i think is the owner....i realized the guy is to the point which might come off as "not friendly"
but having go there every time i can understand why hes like that....The place is too busy for him to have a chit-chat or small talk with you. Although hes very kind to me, and a standup guy.

The only thing that should matter are your clothes right?...Which he perfects.

.

I don't understand the previous comments and reviews. Look I have lived in the neighborhood for many years and so does my family. I have been going to EastSide Cleaners for more than a decade. I know the owner on a relatively personal basis and he has been there since I can remember. He has always done his service well and the people at my building. I must assume that these previous comments were just one time bad experiences becasue in all my years going to EastSide I have been satisfied with them.......and not to put down the other local cleaners, but their overall quality does not match.

2
★★★★★

I don't understand the previous comments and reviews. Look I have lived in the neighborhood for many years and so does my family. I have been going to EastSide Cleaners for more than a decade. I know the owner on a relatively personal basis and he has been there since I can remember. He has always done his service well and the people at my building. I must assume that these previous comments were just one time bad experiences becasue in all my years going to EastSide I have been satisfied with them.......and not to put down the other local cleaners, but their overall quality does not match.

.

I've lived in different neighborhoods in NY for 10 years and this is by far the worst dry cleaner I have ever experienced. I called to check on a very late delivery of my drycleaning and whoever answered the phone was downright rude, told me they didnt have time now and to call back later, and then hung up the phone. I called back and they said they would get to it when they have time and hung up again.

When my dry cleaning finally arrived (a day late) I was missing a shirt and all of my shirts were heavily starched despite me emphatically telling them not to use starch.

I hope this place burns.

I now use gracie mansion cleaners across the street and suggest you do the same.

0
★☆☆☆☆

I've lived in different neighborhoods in NY for 10 years and this is by far the worst dry cleaner I have ever experienced. I called to check on a very late delivery of my drycleaning and whoever answered the phone was downright rude, told me they didnt have time now and to call back later, and then hung up the phone. I called back and they said they would get to it when they have time and hung up again.

When my dry cleaning finally arrived (a day late) I was missing a shirt and all of my shirts were heavily starched despite me emphatically telling them not to use starch.

I hope this place burns.

I now use gracie mansion cleaners across the street and suggest you do the same.

.

Customers beware! Absolutely non-existent customer service. The owners don't care, which trickles down to the attitude of the employees. They will fight with you over the dumbest things (ie. delivery policies - and change it according to their convenience, etc.). Absolutely no sense of doing good business for people. Horrendous!

0
★☆☆☆☆

Customers beware! Absolutely non-existent customer service. The owners don't care, which trickles down to the attitude of the employees. They will fight with you over the dumbest things (ie. delivery policies - and change it according to their convenience, etc.). Absolutely no sense of doing good business for people. Horrendous!

Pros: nothing that another dry cleaners in the area can't give you

Cons: horrible customer service

 

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