Interstate Toyota Rentals

★★★☆☆
  • 417 Route 59

    Airmont, NY 10952

    Map & Directions
  • 845-352-5283

About Interstate Toyota Rentals

Categories
Hours
Monday - Thursday 9:00AM-8:00PM Friday & Saturday 9:00AM-6:00PM Sunday 11:00AM-5:00PM

Automotive

Automotive
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I recently spent an entire Sunday afternoon looking at cars at Interstate Toyota. We found a Prius we loved and negotiated a fair price with 0% financing. All the paperwork was signed, we were congratulated, we got the keys to the car and

3
★★★★★

I recently spent an entire Sunday afternoon looking at cars at Interstate Toyota. We found a Prius we loved and negotiated a fair price with 0% financing. All the paperwork was signed, we were congratulated, we got the keys to the car and

.

My boyfriend and I recently spent an entire Sunday afternoon looking at cars at Interstate Toyota. We found a Prius we loved and negotiated a fair price with 0% financing. All the paperwork was signed, we were congratulated, we got the keys to the car and drove it home that day. Fast forward 24 hours to where we get a call saying they actually can't give us that deal, and can we come back and sign paperwork that will raise our interest rate to 1.9% and increase our monthly payments by 15%. I expected so much more out of Toyota and am frankly disgusted at their complete ineptitude. I have never heard of a dealership back-tracking on a contract let alone calling a customer back to the dealership in an attempt to charge them more. We gave them back the car and want nothing more to do with Interstate Toyota. I know car dealerships can be shady but this one takes the cake. We'll be taking this up with the larger Toyota corporation...

1
★☆☆☆☆

My boyfriend and I recently spent an entire Sunday afternoon looking at cars at Interstate Toyota. We found a Prius we loved and negotiated a fair price with 0% financing. All the paperwork was signed, we were congratulated, we got the keys to the car and drove it home that day. Fast forward 24 hours to where we get a call saying they actually can't give us that deal, and can we come back and sign paperwork that will raise our interest rate to 1.9% and increase our monthly payments by 15%. I expected so much more out of Toyota and am frankly disgusted at their complete ineptitude. I have never heard of a dealership back-tracking on a contract let alone calling a customer back to the dealership in an attempt to charge them more. We gave them back the car and want nothing more to do with Interstate Toyota. I know car dealerships can be shady but this one takes the cake. We'll be taking this up with the larger Toyota corporation...

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They held to their word with the figures discussed and agreed upon. The deal was what they said it would be, the car was ready and my trade taken without any issue. It was by far the easiest and nicest car buying experience I've had in a

3
★★★★★

They held to their word with the figures discussed and agreed upon. The deal was what they said it would be, the car was ready and my trade taken without any issue. It was by far the easiest and nicest car buying experience I've had in a

.

The process was smooth and very good. Leasing my Tacoma was an exciting process and my friends at Toyota made it easy to get through.

4
★★★★☆

The process was smooth and very good. Leasing my Tacoma was an exciting process and my friends at Toyota made it easy to get through.

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I purchased a Prius from this dealership. .

I thought they went above and beyond to provide me first rate service. When my brand new car looked like it would be delayed, they offered me a loaner free of cost. They didn't have to do this but they listened to my concerns and needs. It turned out that the car was ready in time after all, but their offer made it clear that they cared about me as a customer.

I got a great price on my car - and sometimes you get that great price at the expense of service. I didn't feel that here - first rate staff, great price. I've recommended that friends go there. I strongly recommend Interstate Toyota.

5
★★★★★

I purchased a Prius from this dealership. .

I thought they went above and beyond to provide me first rate service. When my brand new car looked like it would be delayed, they offered me a loaner free of cost. They didn't have to do this but they listened to my concerns and needs. It turned out that the car was ready in time after all, but their offer made it clear that they cared about me as a customer.

I got a great price on my car - and sometimes you get that great price at the expense of service. I didn't feel that here - first rate staff, great price. I've recommended that friends go there. I strongly recommend Interstate Toyota.

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Honest, fast and friendly sales and services. True professionals, have dealt with them for years (through several ownerships) and will continue to do so. Have purchased all my cars from them.

5
★★★★★

Honest, fast and friendly sales and services. True professionals, have dealt with them for years (through several ownerships) and will continue to do so. Have purchased all my cars from them.

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Not only will you get ripped off but you have to deal with a bunch of rude and obnoxious people including the owner Jim mcmahn

1
★☆☆☆☆

Not only will you get ripped off but you have to deal with a bunch of rude and obnoxious people including the owner Jim mcmahn

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Very rude especially the owner / manager jim mcmahn
I got ripped off and lied to.

3
★★★★★

Very rude especially the owner / manager jim mcmahn
I got ripped off and lied to.

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Unbelievably bad experience. I went to the dealership with the Consumer Reports 'build a car' report. The report had a price that Interstate would charge for a Sienna, with the roof rail cross bars as an option. I agreed to buy for that price. When I brought the car home, I realized that the crossbars were not there. The salesman, John, was understanding and did work to resolve the problem, but upper management was certainly far from understanding and cooperative. Would certainly not go back here for Service, and have no confidence that their supposed 'lifetime power train warrantee' would not somehow be voided.
Additionally, make sure you ask about all costs associated with the purchase of a vehicle. After looking over the paperwork, we found a $379 administrative charge. Considering we paid cash, it's hard to imagine what this is for, other than additional profit. It indicates that this is negotiable, however, it is totally glossed over while signing papers as you are picking up the car, so unless you 'catch' it, and then threaten to walk away from the deal, you are stuck with this hidden cost.

1
★☆☆☆☆

Unbelievably bad experience. I went to the dealership with the Consumer Reports 'build a car' report. The report had a price that Interstate would charge for a Sienna, with the roof rail cross bars as an option. I agreed to buy for that price. When I brought the car home, I realized that the crossbars were not there. The salesman, John, was understanding and did work to resolve the problem, but upper management was certainly far from understanding and cooperative. Would certainly not go back here for Service, and have no confidence that their supposed 'lifetime power train warrantee' would not somehow be voided.
Additionally, make sure you ask about all costs associated with the purchase of a vehicle. After looking over the paperwork, we found a $379 administrative charge. Considering we paid cash, it's hard to imagine what this is for, other than additional profit. It indicates that this is negotiable, however, it is totally glossed over while signing papers as you are picking up the car, so unless you 'catch' it, and then threaten to walk away from the deal, you are stuck with this hidden cost.

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Unprofessional, rude, and untrustworthy is what comes to mind when I think of the experience I had at Interstate Toyota in Monsey NY. A reflection of Toyota's Corporate offices, it appears it has become something of a "thing" to scam hard working consumers. Allowing unsafe vehicles to populate our roads is something which Toyota should be ashamed of.

However, Interstate Toyota should not be held liable for the scam, fraud, and deception of their parents, and should only be held liable for the damages they create on their own

My experience with the staff at Interstate Toyota was awful, and most unwelcome. My brand new Camry entered their lot in March 2010, with severe transmission damage, which may or may not have incurred as a result of improper build. With my warranty still very much in effect, Interstate Toyota refused to fix it, and wanted to charge me $8,000 for my one year old leased Camry. The manage, particularly, was unprofessional, and treated me most disrespectful, and in an outright rude manner.

My insurance company was requested to visit, and with the unfounded, untrue allegations made by Toyota's manager at Interstate Toyota, my claim was then refused.

After visiting another branch in the city, my issues were resolved, my transmission fixed, and all of Interstate Toyota's claims found untrue, unfounded, and merely speculation and an attempt to prevent a rightful claim to my Warranty.

1
★☆☆☆☆

Unprofessional, rude, and untrustworthy is what comes to mind when I think of the experience I had at Interstate Toyota in Monsey NY. A reflection of Toyota's Corporate offices, it appears it has become something of a "thing" to scam hard working consumers. Allowing unsafe vehicles to populate our roads is something which Toyota should be ashamed of.

However, Interstate Toyota should not be held liable for the scam, fraud, and deception of their parents, and should only be held liable for the damages they create on their own

My experience with the staff at Interstate Toyota was awful, and most unwelcome. My brand new Camry entered their lot in March 2010, with severe transmission damage, which may or may not have incurred as a result of improper build. With my warranty still very much in effect, Interstate Toyota refused to fix it, and wanted to charge me $8,000 for my one year old leased Camry. The manage, particularly, was unprofessional, and treated me most disrespectful, and in an outright rude manner.

My insurance company was requested to visit, and with the unfounded, untrue allegations made by Toyota's manager at Interstate Toyota, my claim was then refused.

After visiting another branch in the city, my issues were resolved, my transmission fixed, and all of Interstate Toyota's claims found untrue, unfounded, and merely speculation and an attempt to prevent a rightful claim to my Warranty.

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I purchased a new Toyota at Interstate Toyota, Monsey, NY.
Financial manager Eric Scharf told me that in order to have financing of 0% I have to purchase ??bank protection plan?, otherwise I can??t have 0% of financing and my APR going to be 6.99%. I was asking him if this is mandatory or optional. He explained that this is mandatory otherwise I wouldn??t get 0% financing. Due to my poor English, of course I didn??t read the documentation and disclosures he gave me to sign and signed all documentation.
That??s how he sold me Additional Warranties scamming all his approach and presentation. My daughter, who??s perfectly speaks English was there with me and she was asking him the same question, on which he positively stated, that this is mandatory plan to pay for and there is no options, if we would like 0% financing.
In a while, why we were talking on a phone he denied all his scamming miss presentation, was laud and rude, and hang up the phone.

Lately my brother in law, which was talking on my behalf contacted dealership, and spoke to Debbie Patane which was very nice and polite, but couldn??t make any decision without manager Jim McMachan. He contacted on a phone and was stating that all I am stating is not truth, that his manager didn??t mislead at all, and all this situation is ??He said, she said?, and that??s only what we have, and he has all documentation signed. He also stated that my daughter as a family witness is not a legal witness. This man is very demanding, pushing and a good talker. He is experienced and can prove you that black color is white, and state this is truth.
He promised to speak to his employees and contact the next day, which he never did.
Now he ignores all calls and emails and never answers the phone.

This is all about scamming by a financial manager and after that humiliation of general manager Jim McMachan.

I would like to have this resolved and have customer sutisfaction
OP

1
★☆☆☆☆

I purchased a new Toyota at Interstate Toyota, Monsey, NY.
Financial manager Eric Scharf told me that in order to have financing of 0% I have to purchase ??bank protection plan?, otherwise I can??t have 0% of financing and my APR going to be 6.99%. I was asking him if this is mandatory or optional. He explained that this is mandatory otherwise I wouldn??t get 0% financing. Due to my poor English, of course I didn??t read the documentation and disclosures he gave me to sign and signed all documentation.
That??s how he sold me Additional Warranties scamming all his approach and presentation. My daughter, who??s perfectly speaks English was there with me and she was asking him the same question, on which he positively stated, that this is mandatory plan to pay for and there is no options, if we would like 0% financing.
In a while, why we were talking on a phone he denied all his scamming miss presentation, was laud and rude, and hang up the phone.

Lately my brother in law, which was talking on my behalf contacted dealership, and spoke to Debbie Patane which was very nice and polite, but couldn??t make any decision without manager Jim McMachan. He contacted on a phone and was stating that all I am stating is not truth, that his manager didn??t mislead at all, and all this situation is ??He said, she said?, and that??s only what we have, and he has all documentation signed. He also stated that my daughter as a family witness is not a legal witness. This man is very demanding, pushing and a good talker. He is experienced and can prove you that black color is white, and state this is truth.
He promised to speak to his employees and contact the next day, which he never did.
Now he ignores all calls and emails and never answers the phone.

This is all about scamming by a financial manager and after that humiliation of general manager Jim McMachan.

I would like to have this resolved and have customer sutisfaction
OP

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I visited both delaerships in Rockland County and after getting the runaround from Interstate Toyota I ended up getting a better deal at Rockland Toyota. They ahd the car I wanted in stock and I took it home the same day.

1
★☆☆☆☆

I visited both delaerships in Rockland County and after getting the runaround from Interstate Toyota I ended up getting a better deal at Rockland Toyota. They ahd the car I wanted in stock and I took it home the same day.

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More about Interstate Toyota Rentals

Interstate Toyota Scion is a Toyota Dealer in Rockland County, NY. At Interstate Toyota, we have an extensive collection of new Toyota vehicles, a range of pre-owned cars, a collection of certified pre-owned Toyota's, a state of the art service center and body shop and even provide vehicle rentals.

 

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