Van Cott Jewelers

★★★★☆
  • 601-635 Harry L Dr Ste 20

    Johnson City, NY 13790

    Map & Directions
  • 607-729-9108

About Van Cott Jewelers

Hours
Mon. - Sat. 10am - 9pm;Sun. 11am - 7pm

Shopping

Shopping
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I have been both of Vancott's locations; in Vestal and at the Mall a few times. I was UNIMPRESSED with both stores. Besides the PRICE SWITCHING that was mentioned by another reviewer, the high pressured sales, UPSELLING and OVERPRICED

3
★★★★★

I have been both of Vancott's locations; in Vestal and at the Mall a few times. I was UNIMPRESSED with both stores. Besides the PRICE SWITCHING that was mentioned by another reviewer, the high pressured sales, UPSELLING and OVERPRICED

.

I've been looking at a particular engagement ring with a matching band @ VanCotts. I asked them to give me a price on a particular diamond to be set into the ring. It took them over a MONTH to finally get back to me with a price. Our

3
★★★★★

I've been looking at a particular engagement ring with a matching band @ VanCotts. I asked them to give me a price on a particular diamond to be set into the ring. It took them over a MONTH to finally get back to me with a price. Our

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Customer service is okay, prices are high, and staff has turnover. Bought a beautiful ring from them but the customer service wasn't that great, plus I think some of the prices are inflated. Wouldn't be a loyal customer...starting to turn into a chain I think.

1
★★☆☆☆

Customer service is okay, prices are high, and staff has turnover. Bought a beautiful ring from them but the customer service wasn't that great, plus I think some of the prices are inflated. Wouldn't be a loyal customer...starting to turn into a chain I think.

Pros: nice jewelry

Cons: staff not very knowledgable

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I'm a first time customer and had a great time looking at all the settings at Van Votts Jewelers. My Fiance wanted to upgrade my engagement ring into a new halo setting. After looking at several stores Van Cott had the best settings. The woman at the counter cleaned my ring for free when i was purchasing my setting. I've never seen my center diamond shine so much! I'm getting the ring tomorrow and i know I'm going to love it.

2
★★★★★

I'm a first time customer and had a great time looking at all the settings at Van Votts Jewelers. My Fiance wanted to upgrade my engagement ring into a new halo setting. After looking at several stores Van Cott had the best settings. The woman at the counter cleaned my ring for free when i was purchasing my setting. I've never seen my center diamond shine so much! I'm getting the ring tomorrow and i know I'm going to love it.

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My fiance bought my engagement ring from Van Cott Jewelers in the Town Square Mall and had a wonderful experience with the customer service that he received! Upon receiving my amazing ring, Van Cott was quick to congratulate us on our engagement when we came in to have our ring sized. Two other people from my fiances place of employment have gone there to purchase their engagement rings as well! I would suggest to anyone that they go to Van Cott Jewelers?you will not be disappointed!

2
★★★★★

My fiance bought my engagement ring from Van Cott Jewelers in the Town Square Mall and had a wonderful experience with the customer service that he received! Upon receiving my amazing ring, Van Cott was quick to congratulate us on our engagement when we came in to have our ring sized. Two other people from my fiances place of employment have gone there to purchase their engagement rings as well! I would suggest to anyone that they go to Van Cott Jewelers?you will not be disappointed!

Pros: wonderful customer service

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This third generation family business has taken care of thousands of customers over their 90 year history. They pride themselves on quality jewelery with superior customer service...and have been voted the #1 jeweler in the Southern Tier by the Press Sun Bulletin newspaper 23 years in a row. They have two locations- in the Oakdale Mall and the Town Square Mall.
These stores have wonderful staffs of professional goldsmiths, gemologists and sales people- a real full-service, old fashioned retail store.

2
★★★★★

This third generation family business has taken care of thousands of customers over their 90 year history. They pride themselves on quality jewelery with superior customer service...and have been voted the #1 jeweler in the Southern Tier by the Press Sun Bulletin newspaper 23 years in a row. They have two locations- in the Oakdale Mall and the Town Square Mall.
These stores have wonderful staffs of professional goldsmiths, gemologists and sales people- a real full-service, old fashioned retail store.

Pros: Great selection, great staff

Cons: none

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This has to be the worst jewelery store around. The service is the absolute worst! Once they have your money you can forget getting any kind of decent service out of you. Don't buy a product with a lifetime warranty...They change their policies with the wind. First one thing isn't covered, then another! Make sure you get everything in writing! Better yet, just don't buy anything from them!

0
★☆☆☆☆

This has to be the worst jewelery store around. The service is the absolute worst! Once they have your money you can forget getting any kind of decent service out of you. Don't buy a product with a lifetime warranty...They change their policies with the wind. First one thing isn't covered, then another! Make sure you get everything in writing! Better yet, just don't buy anything from them!

Pros: None

Cons: Poor customer service. Does not stand by warranty!

 

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