Royal Chrysler Motors, Inc.

★★★★★
  • 3961 Waverly Rd

    Owego, NY 13827

    Map & Directions
  • 607-687-3412

5.0 5
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read yellow pages for responses to these complaints

3
★★★★★

read yellow pages for responses to these complaints

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Just to update everyone on this company's poor ethics...I'm taking them to small claims court. They received a refund from the Ford company on 4/2/12 in the amount of $1,733.36 for my Extended Service Plan which was figured into my loan

3
★★★★★

Just to update everyone on this company's poor ethics...I'm taking them to small claims court. They received a refund from the Ford company on 4/2/12 in the amount of $1,733.36 for my Extended Service Plan which was figured into my loan

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They will lie and promise you the moon to sell you a vehicle. They do not put prices on their vehicles, and if you ask they will tell you the don't have that information. They say they will give you $2000 for your "clunker", but they do

3
★★★★★

They will lie and promise you the moon to sell you a vehicle. They do not put prices on their vehicles, and if you ask they will tell you the don't have that information. They say they will give you $2000 for your "clunker", but they do

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We will never buy from this dealership again...they dont stand behind what they sell. If I had read the reviews prior to purchase I wouldn't of purchased from them. The service managers are rude and the owner is never around to deal with

3
★★★★★

We will never buy from this dealership again...they dont stand behind what they sell. If I had read the reviews prior to purchase I wouldn't of purchased from them. The service managers are rude and the owner is never around to deal with

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so if you want to have great customer service and a reliable car, do not EVER buy a car from here. i recently purchased a car from here and had the worst experience ever and have had many people tell me the same. i overpaid for the car as it was, becuase the reliability and security of buyinh through a dealership seemed worth it. first, the turning signals stopped working so i had to drive the entire 45 miles back to have them fixed. they did not put gas in the loaner car and mine had a full tank. then my fuel pump busted... so i had to drive all the way back again. then 2 days before my warranty ended my ignition cylinder went. they would not even send someone to look at it. they pretty much told me they didnt want to help and wont do anything about it. every dealership that i have talked to says that they would have fixed it free of charge and these people dont even want me to bring it there. i have heard many similar stories happening through this dealership and would not recomend them to ANYONE. they are a bunch of scumbags who do not care about their clients or providing good service they are just looking to make as much money as possible and feel no guilt about screwing people over. i have also heard stories from past employees who were also screwed out of benefits and insurance... obviously they are a bunch of cheap dirtbags do not ever buy a car through them.

0
★☆☆☆☆

so if you want to have great customer service and a reliable car, do not EVER buy a car from here. i recently purchased a car from here and had the worst experience ever and have had many people tell me the same. i overpaid for the car as it was, becuase the reliability and security of buyinh through a dealership seemed worth it. first, the turning signals stopped working so i had to drive the entire 45 miles back to have them fixed. they did not put gas in the loaner car and mine had a full tank. then my fuel pump busted... so i had to drive all the way back again. then 2 days before my warranty ended my ignition cylinder went. they would not even send someone to look at it. they pretty much told me they didnt want to help and wont do anything about it. every dealership that i have talked to says that they would have fixed it free of charge and these people dont even want me to bring it there. i have heard many similar stories happening through this dealership and would not recomend them to ANYONE. they are a bunch of scumbags who do not care about their clients or providing good service they are just looking to make as much money as possible and feel no guilt about screwing people over. i have also heard stories from past employees who were also screwed out of benefits and insurance... obviously they are a bunch of cheap dirtbags do not ever buy a car through them.

Pros: none

Cons: everything including staff did not know anything about how cars work or what parts... rely too much on managers

 

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