Southgate Plaza Jewelers

★★★★☆
Independently owned and family operated fine jewelry store
  • 1028 Union Rd

    West Seneca, NY 14224

    Map & Directions
  • 716-675-6994

About Southgate Plaza Jewelers

Hours
Mon 10:00 AM-09:00 PM;Tue 10:00 AM-09:00 PM;Wed 10:00 AM-09:00 PM;Thu 10:00 AM-09:00 PM;Fri 10:00 AM-09:00 PM,Sat 10:00AM-9:00PM, Sun 12:00PM to 5:00PM

Unclassified

Unclassified
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These people are unethical CROOKS, i was told by others the same thing and i wish i would have listened to them. THEY KEPT A $25 DEPOSIT I MADE ON A PIECE OF JEWELRY AND WOULDN'T RETURN THE MONEY WHEN AN ENGAGEMENT WAS BROKEN OFF!!!!!!!!!!!!!!! THEY MUST BE REALLY HURTING TO HAVE TO KEEP $25 AND GET A MAD CUSTOMER THAT WILL BAD MOUTH THEM TO EVERYONE NOW. MY FRIEND PUT MONEY ON A BRACELET THERE, PAID ON IT FOR MONTHS AND WHEN HE CAME TO MAKE THE FINAL PAYMENT AND PICK IT UP, IT WAS A DIFFERENT BRACELET!!!!!! SO THEY ARGUED WITH HER AND SAID TO MAKE THE FINAL PAYMENT AND TAKE IT OR LOSE THE MONEY YOU ALREADY PAID - THESE PEOPLE ARE CROOKS - STAY AWAY FROM THIS PLACE - IF YOU HAVE ANY QUESTIONS ABOUT THE CROOKS, CALL CRAIG AT 748-5730

0
★☆☆☆☆

These people are unethical CROOKS, i was told by others the same thing and i wish i would have listened to them. THEY KEPT A $25 DEPOSIT I MADE ON A PIECE OF JEWELRY AND WOULDN'T RETURN THE MONEY WHEN AN ENGAGEMENT WAS BROKEN OFF!!!!!!!!!!!!!!! THEY MUST BE REALLY HURTING TO HAVE TO KEEP $25 AND GET A MAD CUSTOMER THAT WILL BAD MOUTH THEM TO EVERYONE NOW. MY FRIEND PUT MONEY ON A BRACELET THERE, PAID ON IT FOR MONTHS AND WHEN HE CAME TO MAKE THE FINAL PAYMENT AND PICK IT UP, IT WAS A DIFFERENT BRACELET!!!!!! SO THEY ARGUED WITH HER AND SAID TO MAKE THE FINAL PAYMENT AND TAKE IT OR LOSE THE MONEY YOU ALREADY PAID - THESE PEOPLE ARE CROOKS - STAY AWAY FROM THIS PLACE - IF YOU HAVE ANY QUESTIONS ABOUT THE CROOKS, CALL CRAIG AT 748-5730

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I have been using this jewelry store for years and return because of the excellent quality of their merchandise and the helpful staff. When undecided about a gift I can rely on the staff to point me in the right direction. It's nice to know I can depend on them.

2
★★★★★

I have been using this jewelry store for years and return because of the excellent quality of their merchandise and the helpful staff. When undecided about a gift I can rely on the staff to point me in the right direction. It's nice to know I can depend on them.

.

Just got a great Celtic design necklace for me and a very cool tungsten ring for my boyfriend...they seem to have very current stuff alongside all the traditional things.

2
★★★★★

Just got a great Celtic design necklace for me and a very cool tungsten ring for my boyfriend...they seem to have very current stuff alongside all the traditional things.

Pros: Great staff, very helpful

.

Truly wonderful service. The staff is very friendly, knowledgable, and helpful, and prices are great. I had them make an engagement and wedding ring set using my own diamond. The results were beautiful. I would recommend them in a New York Minute!

2
★★★★★

Truly wonderful service. The staff is very friendly, knowledgable, and helpful, and prices are great. I had them make an engagement and wedding ring set using my own diamond. The results were beautiful. I would recommend them in a New York Minute!

.

I have made purchases and also have had numerous repairs done here...never a disappointment. They always go out of their way to make sure that I am satisfied. Highly recommend this business!

5
★★★★★

I have made purchases and also have had numerous repairs done here...never a disappointment. They always go out of their way to make sure that I am satisfied. Highly recommend this business!

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.

I took my ring to have the prongs retipped, rhodium dipped, and sized (and the price was fair). When I received my ring back, the tips were done well, but were overexaggerated and weren't straight and flat, the band was slightly bent, and I wasn't happy with the rhodium dip (some original bad solder on the ring was still showing through). Although some of these aspects were fixed, the employee did not show much willingness to fix these problem that should not have occurred in the first place.

0
★☆☆☆☆

I took my ring to have the prongs retipped, rhodium dipped, and sized (and the price was fair). When I received my ring back, the tips were done well, but were overexaggerated and weren't straight and flat, the band was slightly bent, and I wasn't happy with the rhodium dip (some original bad solder on the ring was still showing through). Although some of these aspects were fixed, the employee did not show much willingness to fix these problem that should not have occurred in the first place.

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I brought my engagement ring in to be repaired. Very fast ,efficent . repair was much cheaper than I expected. everyone was friendly and extemely helpful. wonderful experience!!!

2
★★★★★

I brought my engagement ring in to be repaired. Very fast ,efficent . repair was much cheaper than I expected. everyone was friendly and extemely helpful. wonderful experience!!!

Pros: very helpful, accomadating

 

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