Milestone Glass Creations

★★★★☆
  • 350 Culver Rd

    Rochester, NY 14607

    Cross street: Corner of University & Culver

    Map & Directions
  • 585-288-7830

About Milestone Glass Creations

Hours
Mon Closed ; Tue 10am-5pm ; Wed 10am-3pm ; Thu 10am-5pm ; Fri 10am-3pm ; Sat 10am-3pm ; Sun Closed

Shopping

Shopping
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I love that I have a local glass supply right here in Rochester .... so many cities don't. And even better yet, the wide range of glass and supplies is awesome!!! The shop is family owned and operated and the proprietor really really

3
★★★★★

I love that I have a local glass supply right here in Rochester .... so many cities don't. And even better yet, the wide range of glass and supplies is awesome!!! The shop is family owned and operated and the proprietor really really

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I have to say that I am very disappointed with my first visit to Milestones. I was referred to Milestones by another very reputable business and asked to speak directly with a man by the name of Chuck regading my needs. When I entered Milestones, I greeted the woman behind the desk and asked for Chuck. She asked ""why?"" I can help you. I again asked for Chuck. She said ""He's busy"". I asked when will he be available? She asked ""why, I can help you"". At that point I indicated that I would pass and left. This woman put her head down and returned to her work as if she could have cared less! This is very very poor customer service and this woman is very, very rude and unhelpful. Unfortunately, they lost a very significant order from me.\r
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★☆☆☆☆

I have to say that I am very disappointed with my first visit to Milestones. I was referred to Milestones by another very reputable business and asked to speak directly with a man by the name of Chuck regading my needs. When I entered Milestones, I greeted the woman behind the desk and asked for Chuck. She asked ""why?"" I can help you. I again asked for Chuck. She said ""He's busy"". I asked when will he be available? She asked ""why, I can help you"". At that point I indicated that I would pass and left. This woman put her head down and returned to her work as if she could have cared less! This is very very poor customer service and this woman is very, very rude and unhelpful. Unfortunately, they lost a very significant order from me.\r
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Cons: Poor Customer Skills and Service

 

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