Aftermath Restoration, Inc.

★★★★☆

About Aftermath Restoration, Inc.

3.6667 3
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We would like to formally respond to the comment by SAM88199. This is Joshua Cave of Aftermath Restoration. We feel that this post is illegitimate. We have not had a complaint or a legal battle with a customer ever. I do not know if this was posted by a competitor or disgruntled employee but I would be more than happy to allow any potential customer to walk through any houses that we have completed or are currently working on. All of our customers are completely satisfied when we walk off the job and we offer a warranty on all of our work. In regards to our pricing system, we work for you with insurance companies to get you what you deserve and we work for fair market pricing set by a 3rd party for the insurance industry. We do not charge the customer anything additional out of pocket unless the homeowner chooses to upgrade. As this person stated, our Better Business Bureau Rating is impeccable. All paperwork is presented up front and we are probably the most up front company in the industry in regards to how long the project will take and present you with a monthly calendar of how it will be completed from start to finish. As stated by the pleased homeowner in the first review, managers and owners are on site daily to inspect workmanship, cleanliness and overall production to ensure we can meet deadlines promised to the homeowner and deliver a quality product that we feel comfortable warrantying for 3-5 years depending on the situation. I cannot tell you the number of times we have gone back years after the customer is out of warranty to replace one missing shingle or light a hot water tank who's pilot went out. We know that we are only as good as our reputation. We don't hide from anyone or any problem and plan to be here in the Buffalo Area for years to come.

Sincerely,
Joshua Cave
Operations Manager
Aftermath Restoration

2
★★★★★

We would like to formally respond to the comment by SAM88199. This is Joshua Cave of Aftermath Restoration. We feel that this post is illegitimate. We have not had a complaint or a legal battle with a customer ever. I do not know if this was posted by a competitor or disgruntled employee but I would be more than happy to allow any potential customer to walk through any houses that we have completed or are currently working on. All of our customers are completely satisfied when we walk off the job and we offer a warranty on all of our work. In regards to our pricing system, we work for you with insurance companies to get you what you deserve and we work for fair market pricing set by a 3rd party for the insurance industry. We do not charge the customer anything additional out of pocket unless the homeowner chooses to upgrade. As this person stated, our Better Business Bureau Rating is impeccable. All paperwork is presented up front and we are probably the most up front company in the industry in regards to how long the project will take and present you with a monthly calendar of how it will be completed from start to finish. As stated by the pleased homeowner in the first review, managers and owners are on site daily to inspect workmanship, cleanliness and overall production to ensure we can meet deadlines promised to the homeowner and deliver a quality product that we feel comfortable warrantying for 3-5 years depending on the situation. I cannot tell you the number of times we have gone back years after the customer is out of warranty to replace one missing shingle or light a hot water tank who's pilot went out. We know that we are only as good as our reputation. We don't hide from anyone or any problem and plan to be here in the Buffalo Area for years to come.

Sincerely,
Joshua Cave
Operations Manager
Aftermath Restoration

.

I have nothing but good things to say about Bill and Aftermath. We had major water damage and Aftermath took care of everything. They were on time, professional and got the job done quickly. They were always available when I called and the owners were actually onsite. Highly recommended.

2
★★★★★

I have nothing but good things to say about Bill and Aftermath. We had major water damage and Aftermath took care of everything. They were on time, professional and got the job done quickly. They were always available when I called and the owners were actually onsite. Highly recommended.

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Aftermath will not fix your problem and they will charge you 50% more than other companies. The owner, Bill, is an arrogant idiot and actually threatened us. All things come back to you in the end... You may think you can take legal action if something goes wrong, but beware since it will cost you money in legal fees and you will still have to come up with money to repair what Aftermath screwed up. Aftermath can't fix a child's doll house and won't give you a contract in a timely manner...which is illegal and can be reported to the New York State Attorney Generals Office. This email is intended to help homeowners and make them aware that as a BUYER, YOU REALLY NEED TO BEWARE and don't just trust Better Bureau Business ratings....get everything in a contract in WRITING before you hire anyone (specs on materials to be used, details on every aspect to be repaired, and how long work will take and get a WRITTEN GUARANTEE for how long the company will fix problems... good luck.

0
★☆☆☆☆

Aftermath will not fix your problem and they will charge you 50% more than other companies. The owner, Bill, is an arrogant idiot and actually threatened us. All things come back to you in the end... You may think you can take legal action if something goes wrong, but beware since it will cost you money in legal fees and you will still have to come up with money to repair what Aftermath screwed up. Aftermath can't fix a child's doll house and won't give you a contract in a timely manner...which is illegal and can be reported to the New York State Attorney Generals Office. This email is intended to help homeowners and make them aware that as a BUYER, YOU REALLY NEED TO BEWARE and don't just trust Better Bureau Business ratings....get everything in a contract in WRITING before you hire anyone (specs on materials to be used, details on every aspect to be repaired, and how long work will take and get a WRITTEN GUARANTEE for how long the company will fix problems... good luck.

Pros: FIND SOMEONE ELSE

Cons: NONE

 

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