Jagged Edges

★★★★☆
  • 231 S. Plank Rd.

    Newburgh, NY 12550

    Map & Directions
  • 845-565-3343

About Jagged Edges

Categories
Hours
Wednesday - Friday 9:30 am - 6:00 pm Saturday 9:00 am - 4:00 pm

Personal Services

Personal Services
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4.0 3
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I came across this review board and all I can say is "Are You Kidding Me?". I remember the person who wrote the bad review because I am the one with the "red hair that had to be redone". First of all, this salon & its staff is wonderful and extremely knowlegeable about what they do. My hair turned red because of my own fault, I had a beautiful blonde highlight that they gave to me but when I couldnt get in for my retouch, I mistakingly brought a store dye and turned my hair green. Then they needed to put a reddish brown color on it to counteract the green and because another salon fried my hair, the color faded to a lighter red so I was there to fix it. THEY ARE WONDERFUL! If you weren't happy with your service, then you shuld have said something to the owner who, by the way, was the one in Latina Magazine (Lissette).....so you might want to do some research before you blast someone. If you wanted to see the hairdresser in the magazine, you should have requested her. Everyone in this salon is friendly and ready to accomodate you. & they go to training classes all of the time, so how are they not knowledgable.....some people just arent happy no matter what. I'm sure they're happy you're not going to go back!

2
★★★★★

I came across this review board and all I can say is "Are You Kidding Me?". I remember the person who wrote the bad review because I am the one with the "red hair that had to be redone". First of all, this salon & its staff is wonderful and extremely knowlegeable about what they do. My hair turned red because of my own fault, I had a beautiful blonde highlight that they gave to me but when I couldnt get in for my retouch, I mistakingly brought a store dye and turned my hair green. Then they needed to put a reddish brown color on it to counteract the green and because another salon fried my hair, the color faded to a lighter red so I was there to fix it. THEY ARE WONDERFUL! If you weren't happy with your service, then you shuld have said something to the owner who, by the way, was the one in Latina Magazine (Lissette).....so you might want to do some research before you blast someone. If you wanted to see the hairdresser in the magazine, you should have requested her. Everyone in this salon is friendly and ready to accomodate you. & they go to training classes all of the time, so how are they not knowledgable.....some people just arent happy no matter what. I'm sure they're happy you're not going to go back!

Pros: Knowledge, Latest Skills, Super Friendly, Make you feel at home & welcome

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Wow, I'm actually VERY shocked by the other review. I have been going to this salon and spa for almost 8 months and I LOVE it. Nick does my hair along with everyone else in my family. We have NEVER had a complaint. I love the way that he takes the time to talk to us about what we want and explains what hes doing while he's doing it to make it easier for us to do it at home. He's also very knowledgeable when it comes to products. I have had my hair colored and highlighted on several occasions and they have been nothing but gorgeous. I get a TON of compliments and have given out a TON of referrals and everyone has been happy. To the other reviewer... you didn't like it but you went back a 2nd time?? AND requested Nick? Sounds like you are probably the kind of person that wouldn't be happy with anything and should probably be buying store color and doing it yourself. I love this salon and spa. Everyone is so friendly and I feel really comfortable there. I will continue to recommend this place and NICK to anyone I can! Trust me people, this is a place you definitely want to visit!

2
★★★★★

Wow, I'm actually VERY shocked by the other review. I have been going to this salon and spa for almost 8 months and I LOVE it. Nick does my hair along with everyone else in my family. We have NEVER had a complaint. I love the way that he takes the time to talk to us about what we want and explains what hes doing while he's doing it to make it easier for us to do it at home. He's also very knowledgeable when it comes to products. I have had my hair colored and highlighted on several occasions and they have been nothing but gorgeous. I get a TON of compliments and have given out a TON of referrals and everyone has been happy. To the other reviewer... you didn't like it but you went back a 2nd time?? AND requested Nick? Sounds like you are probably the kind of person that wouldn't be happy with anything and should probably be buying store color and doing it yourself. I love this salon and spa. Everyone is so friendly and I feel really comfortable there. I will continue to recommend this place and NICK to anyone I can! Trust me people, this is a place you definitely want to visit!

Pros: Very skilled staff, great atmophere, wonderful range of services, evening appointments, open until 9!

Cons: The parking lot could use a once over but not the fault of this business

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First, it's a real cute place. A bit on the cold side (kept having to put on my sweater) but cute. I went to this salon because it was ranked 1 of the top 10 in Latina magazine.

I had my hair cut and colored by Nick on two separate occasions. The haircut was okay, I was content with it because I was in need for a change. The color, was horrible! I knew something was wrong when he kept asking the girl next to him (thin blond girl) if it was time to take my foils off and if he mixed the colors right. Not to mention that it took forever to get the foils on. (longer than I am accustomed too). I could have done a better job at blow-drying my hair as well. Also, Nick decided to take a cigarette break before starting on my hair, so I had to smell that the whole time he worked on my head..

End result: I paid over $150 for frizzy hair that looked orange and no one even noticed that I had highlights put in. I ended up dying my hair at home a week later cause I couldn't take the color.

While at the salon there was another lady who had came back to get her color redone as well because it had turned out to red. At work, my co-worker mentioned that she is not going back either because she was unhappy with her cut and that she had taken her sister to see Nick as well and said that her sister was mortified when he was done.

Never going back....am hunting for a new salon...I gave it two stars because they were timely, accomodated my after work hours, and the spot was very clean.

1
★★☆☆☆

First, it's a real cute place. A bit on the cold side (kept having to put on my sweater) but cute. I went to this salon because it was ranked 1 of the top 10 in Latina magazine.

I had my hair cut and colored by Nick on two separate occasions. The haircut was okay, I was content with it because I was in need for a change. The color, was horrible! I knew something was wrong when he kept asking the girl next to him (thin blond girl) if it was time to take my foils off and if he mixed the colors right. Not to mention that it took forever to get the foils on. (longer than I am accustomed too). I could have done a better job at blow-drying my hair as well. Also, Nick decided to take a cigarette break before starting on my hair, so I had to smell that the whole time he worked on my head..

End result: I paid over $150 for frizzy hair that looked orange and no one even noticed that I had highlights put in. I ended up dying my hair at home a week later cause I couldn't take the color.

While at the salon there was another lady who had came back to get her color redone as well because it had turned out to red. At work, my co-worker mentioned that she is not going back either because she was unhappy with her cut and that she had taken her sister to see Nick as well and said that her sister was mortified when he was done.

Never going back....am hunting for a new salon...I gave it two stars because they were timely, accomodated my after work hours, and the spot was very clean.

Pros: great location and clean

Cons: unexperienced staff

 

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