Duane Reade

★★★☆☆
  • 296 Flatbush Ave

    Brooklyn, NY 11217

    Map & Directions
  • 718-399-2716

About Duane Reade

Categories
  • Pharmacies
  • Convenience Stores
  • Photo Finishing
  • Greeting Cards
Hours
M-Su 24hr
Year Established
  • 1960
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Apple Pay
  • Cash
Services
  • Photo
  • Flu Shots
  • FedEx Pickup and Drop-off

Shopping

Shopping
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.

I have been to this pharmacy a number of times. Every time I go I tell myself "never again" but the convenient location keeps luring me back, especially when I have a sick child. The staff is rude and unhelpful. I have been ignored, spoken

3
★★★★★

I have been to this pharmacy a number of times. Every time I go I tell myself "never again" but the convenient location keeps luring me back, especially when I have a sick child. The staff is rude and unhelpful. I have been ignored, spoken

.

Absolutely everyone in this pharmacy is either miserable, incompetent or both. They are not helpful, not willing to explain anything, won't admit to an obvious mistake and make you feel like you are wasting their time and when you turn your back they will surely give you the finger. It took everything in me to be pleasant in the face of their misery, and even I, an expert at turning frowns upside-down, failed. DO NOT GO HERE. DO NOT give them your money. There is no guarantee that you will even get your much needed prescription, but there is a guarantee that you will leave angry.

0
★☆☆☆☆

Absolutely everyone in this pharmacy is either miserable, incompetent or both. They are not helpful, not willing to explain anything, won't admit to an obvious mistake and make you feel like you are wasting their time and when you turn your back they will surely give you the finger. It took everything in me to be pleasant in the face of their misery, and even I, an expert at turning frowns upside-down, failed. DO NOT GO HERE. DO NOT give them your money. There is no guarantee that you will even get your much needed prescription, but there is a guarantee that you will leave angry.

Pros: I'll know never to hire anyone from this place

Cons: Miserable attitude, not helpful, utterly incompetent

.

Generally, retail service in the Park Slope neighborhood is friendly and pleasant. Not so at this Duane Reade. The staff, if they speak at all, is hostile and, I am sad to report, incompetent. Everything seems disorganized, which would be less of a problem were it not for the hideous customer service. You're not saving any money by shopping here, so I say go to one of Park Slope's many, friendlier independent drugstores.

0
★☆☆☆☆

Generally, retail service in the Park Slope neighborhood is friendly and pleasant. Not so at this Duane Reade. The staff, if they speak at all, is hostile and, I am sad to report, incompetent. Everything seems disorganized, which would be less of a problem were it not for the hideous customer service. You're not saving any money by shopping here, so I say go to one of Park Slope's many, friendlier independent drugstores.

Pros: location

Cons: everything else

Message from Duane Reade

New York's pharmacy, with over 200 convenient locations to fill your prescription, photo, and day-to-day health, wellness, and beauty needs.



Pharmacy Hours: M-F 8am-10pm, Sa 9am-8pm, Su 9am-7pm

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