Metropolitan Granite & Marble

★★★★☆
  • 1525 Lyell Ave

    Rochester, NY 14606

    Map & Directions
  • 585-342-7020

About Metropolitan Granite & Marble

Hours
Monday through Thursday 8:00 a.m. til 6:00 p.m., Friday 8:00 a.m. til 5:00 p.m. and Saturday 10:00 a.m. til 2:00 p.m.

Home & Garden

Home & Garden
More choices in Rochester:
Resultset_next

C & A Custom Kitchens, Inc.

3500 E Clear Lake Ave. Springfield, IL

Resultset_next

Abco Home Improvements Inc

3612 Bissell Rd Springfield, AR

4.3333 6
Hi! Sign in to let us know how Metropolitan Granite & Marble was?
Write a Review
.

I wanted something different and Metropolitan Granite gave me just that. My quartz countertops are so unique looking that I know no one else will have anything like them. All my friends are very impressed with the look and I am impressed with how easy they are to take care and how affordable they were!

5
★★★★★

I wanted something different and Metropolitan Granite gave me just that. My quartz countertops are so unique looking that I know no one else will have anything like them. All my friends are very impressed with the look and I am impressed with how easy they are to take care and how affordable they were!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

DO NOT DO BUSINESS WITH THIS COMPANY. For proof go to the Better Business Bureau website and you will find an "F" rating. Also google online reviews outside of facebook for further proof what crooks they really are.

1
★☆☆☆☆

DO NOT DO BUSINESS WITH THIS COMPANY. For proof go to the Better Business Bureau website and you will find an "F" rating. Also google online reviews outside of facebook for further proof what crooks they really are.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

At first, my dealings with Metropolitan Granite had me seeing red, then the showed me how much their customers really mean to them and how important it was that the job got done right. I had ordered new granite countertops in October. Once my wife and I decided on a piece we both loved, I wrote a 20% deposit check. We were told the countertops would be in by the second week of November. Two days before the new countertops were supposed to be delivered, I got a phone call saying there was a problem. My countertops had been cut using someone elses measurements. My sons and I had already cleared out the old countertops and the sink. My kitchen was useless. I was furious and my wife was in tears. But, Metropolitan Granite said they would have another piece ready in a week if we would come down and approve the new piece. Even though the new piece wasn't exactly what we had wanted to begin with, we really liked it. Plus it really helped how apologetic everyone was about the mistake. The new piece was installed without a problem and while we had to make do without a kitchen for what was more than a week, we were given a discount and we are very happy with our kitchen and will go back to Metropolitan Granite the next time we need countertops.

5
★★★★★

At first, my dealings with Metropolitan Granite had me seeing red, then the showed me how much their customers really mean to them and how important it was that the job got done right. I had ordered new granite countertops in October. Once my wife and I decided on a piece we both loved, I wrote a 20% deposit check. We were told the countertops would be in by the second week of November. Two days before the new countertops were supposed to be delivered, I got a phone call saying there was a problem. My countertops had been cut using someone elses measurements. My sons and I had already cleared out the old countertops and the sink. My kitchen was useless. I was furious and my wife was in tears. But, Metropolitan Granite said they would have another piece ready in a week if we would come down and approve the new piece. Even though the new piece wasn't exactly what we had wanted to begin with, we really liked it. Plus it really helped how apologetic everyone was about the mistake. The new piece was installed without a problem and while we had to make do without a kitchen for what was more than a week, we were given a discount and we are very happy with our kitchen and will go back to Metropolitan Granite the next time we need countertops.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

When my piece of special order granite broke while being shipped, I actually thought I would never ever have the spa bathroom of my dreams. We had saved for a long time and really shopped around to find the best price for what we had always wanted then when we finally found what we loved, it broke. I was devastated until I went back into Metropolitan Granite to see if there was anything else that I would love just as much since I didnt want to wait so long for another special order piece. I was amazed at the selection and should have taken the time to see what all they had in the first place. The choices were unreal and there were so many that I would have loved to have. Plus, everyone there was so helpful especially since they knew how upset I was to be told my special order piece was ruined. I truly felt like they all cared and wanted to do whatever they could to help make me happy. I chose a new piece that I loved even more and it was installed quickly since they already had my information. I was amazed at how much effort they put into my bathroom and I liked seeing a company actually go out of their way to make the customer happy!

5
★★★★★

When my piece of special order granite broke while being shipped, I actually thought I would never ever have the spa bathroom of my dreams. We had saved for a long time and really shopped around to find the best price for what we had always wanted then when we finally found what we loved, it broke. I was devastated until I went back into Metropolitan Granite to see if there was anything else that I would love just as much since I didnt want to wait so long for another special order piece. I was amazed at the selection and should have taken the time to see what all they had in the first place. The choices were unreal and there were so many that I would have loved to have. Plus, everyone there was so helpful especially since they knew how upset I was to be told my special order piece was ruined. I truly felt like they all cared and wanted to do whatever they could to help make me happy. I chose a new piece that I loved even more and it was installed quickly since they already had my information. I was amazed at how much effort they put into my bathroom and I liked seeing a company actually go out of their way to make the customer happy!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Great experience. Quick & reliable. The owner comes to your house himself. I am very pleased with the company and the work they did. I work hard for my money and don't like giving it to people who don't. I felt satisfied knowing these men deserved every cent I spent. Thanks!

5
★★★★★

Great experience. Quick & reliable. The owner comes to your house himself. I am very pleased with the company and the work they did. I work hard for my money and don't like giving it to people who don't. I felt satisfied knowing these men deserved every cent I spent. Thanks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife wanted marble counters. I personally didn't care one way or the other but - A HAPPY WIFE MAKES A HAPPY LIFE. I contacted Metropolitan Granite & Marble even though I had read some not so great results online. I work as a contractor so I know how impossible it is to please everyone, so negative reviews some times come with the turf.

I dealt directly with the owner, Ismail. Very friendly, knowledgeable and informative. I assumed I would have to watch over him throughout the process. This was not the case. He stuck to his deadline, was always on time, needed no supervision, completed the job with excellent product and service and even called two weeks later to check on things. I was impressed to say the least.

Maybe it helped that I knew that the wife knew exactly what she wanted. We didn't jerk them and they didn't jerk us. Great experience!!

5
★★★★★

My wife wanted marble counters. I personally didn't care one way or the other but - A HAPPY WIFE MAKES A HAPPY LIFE. I contacted Metropolitan Granite & Marble even though I had read some not so great results online. I work as a contractor so I know how impossible it is to please everyone, so negative reviews some times come with the turf.

I dealt directly with the owner, Ismail. Very friendly, knowledgeable and informative. I assumed I would have to watch over him throughout the process. This was not the case. He stuck to his deadline, was always on time, needed no supervision, completed the job with excellent product and service and even called two weeks later to check on things. I was impressed to say the least.

Maybe it helped that I knew that the wife knew exactly what she wanted. We didn't jerk them and they didn't jerk us. Great experience!!

Was this review helpful to you?
Ratings_icons Ratings_icons

More about Metropolitan Granite & Marble

Granite and Marble countertops, sinks, granite & marble tiles, and hardwood floorig

 

Wait, you're the expert.

If you've been to or used Metropolitan Granite & Marble, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review