Motorcycle Works Ltd

★★★★☆
BMW motorcycles and Metric Cruisers
  • 166 21st St .

    Brooklyn, NY 11232

    Map & Directions
  • 718-802-1705

About Motorcycle Works Ltd

Categories
Hours
Mon-Fri: 9am-5:30pm Sat: 9am-1pm CLOSED SUNDAY

Automotive

Automotive
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.

I recently took my BMW r90/6 . Tom is by far the most helpful and knowledgeable mechanic I have met. To keep this review short I will end it by saying he is the only mechanic I will be taking my r90 to in New York.

3
★★★★★

I recently took my BMW r90/6 . Tom is by far the most helpful and knowledgeable mechanic I have met. To keep this review short I will end it by saying he is the only mechanic I will be taking my r90 to in New York.

.

My BMW R1150R needed a tune up, there is not a lot of places where to take a bike like this and espect honestty and good work, this guy is been working in motorcycles for more than 35 years and he has no problem explaining what the problem

3
★★★★★

My BMW R1150R needed a tune up, there is not a lot of places where to take a bike like this and espect honestty and good work, this guy is been working in motorcycles for more than 35 years and he has no problem explaining what the problem

.

Dishonest, arrogant and annoying. Do not go.

3
★★★★★

Dishonest, arrogant and annoying. Do not go.

.

I had the opportunity to have Tom work on my bike and give me a complete full service to start my season off on the right foot problem free. I ride and own an R1150R which I had previously utilized the services of another shop (that shall

3
★★★★★

I had the opportunity to have Tom work on my bike and give me a complete full service to start my season off on the right foot problem free. I ride and own an R1150R which I had previously utilized the services of another shop (that shall

.

Tom, the owner of Motorcycle Works, is the most thorough mechanic I have ever hired. Tom is an old school, no nonsense mechanic who takes pride in his work and treats your bike like it is his own. I have tried other places in Brooklyn, like King Cycles and Prospect, and his knowledge and professionalism surpasses theirs by leaps and bounds. The fact that he is able to sustain his own business as an independent mechanic without the support of an employer should tell you that he does good work and has repeat customers. He took the time to explain all of the work he did on my bike, showed me the old parts he took off and replaced, and gave me tips about how to maintain my bike. I especially recommend him if you have an older bike, or if you want to maintain your newer bike. He finishes his work on time, does not BS you about the price, and in my case he even went the extra mile and took care of some things I didn't ask for but definitely needed.

It's very hard to find a reliable, honest, competent mechanic for either car or motorcycle. You will be doing yourself a favor if you check him out.

One last thing - I've read reviews that say he's abusive and abrupt. That was not my experience with Tom. I just think he's direct and plain and meticulous. That's all I want from my mechanic - not a sparkly clean shop or a lot of smiles while they are taking my money and shafting me.

5
★★★★★

Tom, the owner of Motorcycle Works, is the most thorough mechanic I have ever hired. Tom is an old school, no nonsense mechanic who takes pride in his work and treats your bike like it is his own. I have tried other places in Brooklyn, like King Cycles and Prospect, and his knowledge and professionalism surpasses theirs by leaps and bounds. The fact that he is able to sustain his own business as an independent mechanic without the support of an employer should tell you that he does good work and has repeat customers. He took the time to explain all of the work he did on my bike, showed me the old parts he took off and replaced, and gave me tips about how to maintain my bike. I especially recommend him if you have an older bike, or if you want to maintain your newer bike. He finishes his work on time, does not BS you about the price, and in my case he even went the extra mile and took care of some things I didn't ask for but definitely needed.

It's very hard to find a reliable, honest, competent mechanic for either car or motorcycle. You will be doing yourself a favor if you check him out.

One last thing - I've read reviews that say he's abusive and abrupt. That was not my experience with Tom. I just think he's direct and plain and meticulous. That's all I want from my mechanic - not a sparkly clean shop or a lot of smiles while they are taking my money and shafting me.

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.

What a great experience. Having searched for a good mechanic for my bike for years, I was thrilled to find someone nearby with such high ratings.

Then I read the reviews. Whoa, wait a minute, this guy sounds like a nutjob. The soup nazi

3
★★★★★

What a great experience. Having searched for a good mechanic for my bike for years, I was thrilled to find someone nearby with such high ratings.

Then I read the reviews. Whoa, wait a minute, this guy sounds like a nutjob. The soup nazi

.

Old school style shop with a highly knowledgeable and skilled mechanic. Twice as fast as stealership, and cheaper too. Go in knowing what you want done, or what you want investigated, simple. Tom's a genuine mechanic, I'd trust him to

3
★★★★★

Old school style shop with a highly knowledgeable and skilled mechanic. Twice as fast as stealership, and cheaper too. Go in knowing what you want done, or what you want investigated, simple. Tom's a genuine mechanic, I'd trust him to

.

I haven't been riding in a while but before I get started again I need to get my bike road ready. I wouldn't trust anyone else but Tommy unless I absolutely had to. He knows bikes. He is a genuinely nice guy, and if you have normal

3
★★★★★

I haven't been riding in a while but before I get started again I need to get my bike road ready. I wouldn't trust anyone else but Tommy unless I absolutely had to. He knows bikes. He is a genuinely nice guy, and if you have normal

.

November 29th, 2010

I'm 74, live in NJ, and do not own a car. My CBR1000F is my sole
means of transportation 365 days a year. As you might imagine,
having a dependable, trustworthy, meticulous, mechanic is as
important to me as my doctor. I need a mechanic who will be
dependable and responsive to my needs.

Over the years, I have had numerous experiences with the
ham-fisted malcontents who pass as motorcycle mechanics.
I could go on and on about some of the horrors I
have experienced, but I won't.

I took my bike to Tom on a Saturday morning. There were a
few things which I wanted checked. He checked them
as requested, but also pointed out several things
on my bike which clearly required attention including
low coolant and low oil.

Having had a ham-fisted malcontent (HFM) replace a coolant
hose and the coolant just a couple of weeks prior,
it was an eye-opener to see that the cap on the catch-tank
was not on and the coolant level was way too low.
Tom also pointed out that my rear brake on the linked
system needed pads. I didn't ask him, but he also
adjusted and lubed the chain.

I had a second opportunity to observe Tom in his
Natural Habitat when I took my bike in to have the
rotted exhaust headers replaced. In case you don't know,
the CBR is a fully-faired, liquid-cooled bike. In order
to get at the headers, the fairing and radiator have
to be removed before you can even think about getting at
the headers - this is a messy, time-consuming and awkward job.

Other posters have mentioned that Tom is meticulous.
Having watched him work on the bike for almost four
hours replacing the headers, I heartily conclude that he
is meticulous and did things which I cannot imagine an
HFM doing. Again, he pointed out things such as a
missing engine-mount spacer, loose fasteners, etc.
For example, he removed the exhaust studs and re-tapped
them to clean them of ancient crud, applied anti-seize goo
and re-installed them. It wouldn't even occur to an HFM
to do this. This takes extra time, but it is indicative
of the meticulous care he takes in his work.

Some people have derided the appearance of Tom's shop.
I'll admit that my first response to the shop was not
exactly favorable. It is a bit gloomy with the lights
being concentrated where they need to be. There are
about ten bikes in there. They are all BMWs except
for a single Harley Dresser. They all belong to Tom.
There is very little room for customer bikes. Tom is
an avid fisherman and has an older BMW with a
sidecar. Attached to the sidecar is a large thing
that looks like a rocket-launcher which is actually
a fishing rod container. Adorning the entrance to the
shop there is an array of medieval battle-axes and
other lethal gadgets made out of old motorcycle parts
like rotors and sprockets. The most intriguing
construction is the 'Service Bell' made from gears,
sprockets and a chain with studs attached which rings
a bell as you rotate the handle. It is worth a visit
to the shop just to see this and you can
see it when the place is closed. I think it
suggests that Tom is somewhat whimsical
in his approach to life and work. Back to the shop...

Since the place is quite small, it is essential that
every scrap of space be used to good effect.
In this regard there are numerous make-shift
shelves and nooks and crannies galore
all filled with the odds and ends one would
find in a motorcycle shop. Tom doesn't
throw out anything of actual value and one could spend
considerable time poring over
the place and discovering new and interesting things.

So, it looks messy but I would guess that, in Tom's case,
there is order in chaos and he knows exactly where EVERYTHING is.

I won't comment on Tom's personality but would
venture to say that he does not suffer fools.
So, if you are a fool or a motorcycling dilletante,
don't go there.

On the other hand, if you are like me, you will
thank your lucky stars that you found him.

Tony Dilworth foodman123@aol.com

5
★★★★★

November 29th, 2010

I'm 74, live in NJ, and do not own a car. My CBR1000F is my sole
means of transportation 365 days a year. As you might imagine,
having a dependable, trustworthy, meticulous, mechanic is as
important to me as my doctor. I need a mechanic who will be
dependable and responsive to my needs.

Over the years, I have had numerous experiences with the
ham-fisted malcontents who pass as motorcycle mechanics.
I could go on and on about some of the horrors I
have experienced, but I won't.

I took my bike to Tom on a Saturday morning. There were a
few things which I wanted checked. He checked them
as requested, but also pointed out several things
on my bike which clearly required attention including
low coolant and low oil.

Having had a ham-fisted malcontent (HFM) replace a coolant
hose and the coolant just a couple of weeks prior,
it was an eye-opener to see that the cap on the catch-tank
was not on and the coolant level was way too low.
Tom also pointed out that my rear brake on the linked
system needed pads. I didn't ask him, but he also
adjusted and lubed the chain.

I had a second opportunity to observe Tom in his
Natural Habitat when I took my bike in to have the
rotted exhaust headers replaced. In case you don't know,
the CBR is a fully-faired, liquid-cooled bike. In order
to get at the headers, the fairing and radiator have
to be removed before you can even think about getting at
the headers - this is a messy, time-consuming and awkward job.

Other posters have mentioned that Tom is meticulous.
Having watched him work on the bike for almost four
hours replacing the headers, I heartily conclude that he
is meticulous and did things which I cannot imagine an
HFM doing. Again, he pointed out things such as a
missing engine-mount spacer, loose fasteners, etc.
For example, he removed the exhaust studs and re-tapped
them to clean them of ancient crud, applied anti-seize goo
and re-installed them. It wouldn't even occur to an HFM
to do this. This takes extra time, but it is indicative
of the meticulous care he takes in his work.

Some people have derided the appearance of Tom's shop.
I'll admit that my first response to the shop was not
exactly favorable. It is a bit gloomy with the lights
being concentrated where they need to be. There are
about ten bikes in there. They are all BMWs except
for a single Harley Dresser. They all belong to Tom.
There is very little room for customer bikes. Tom is
an avid fisherman and has an older BMW with a
sidecar. Attached to the sidecar is a large thing
that looks like a rocket-launcher which is actually
a fishing rod container. Adorning the entrance to the
shop there is an array of medieval battle-axes and
other lethal gadgets made out of old motorcycle parts
like rotors and sprockets. The most intriguing
construction is the 'Service Bell' made from gears,
sprockets and a chain with studs attached which rings
a bell as you rotate the handle. It is worth a visit
to the shop just to see this and you can
see it when the place is closed. I think it
suggests that Tom is somewhat whimsical
in his approach to life and work. Back to the shop...

Since the place is quite small, it is essential that
every scrap of space be used to good effect.
In this regard there are numerous make-shift
shelves and nooks and crannies galore
all filled with the odds and ends one would
find in a motorcycle shop. Tom doesn't
throw out anything of actual value and one could spend
considerable time poring over
the place and discovering new and interesting things.

So, it looks messy but I would guess that, in Tom's case,
there is order in chaos and he knows exactly where EVERYTHING is.

I won't comment on Tom's personality but would
venture to say that he does not suffer fools.
So, if you are a fool or a motorcycling dilletante,
don't go there.

On the other hand, if you are like me, you will
thank your lucky stars that you found him.

Tony Dilworth foodman123@aol.com

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Ratings_icons Ratings_icons

.

November 29th, 2010\r
\r
I'm 74, live in NJ, and do not own a car. My CBR1000F is my sole \r
means of transportation 365 days a year. As you might imagine, \r
having a dependable, trustworthy, meticulous, mechanic is as \r
important to

3
★★★★★

November 29th, 2010\r
\r
I'm 74, live in NJ, and do not own a car. My CBR1000F is my sole \r
means of transportation 365 days a year. As you might imagine, \r
having a dependable, trustworthy, meticulous, mechanic is as \r
important to

.

I was looking for a really good bike mechanic who is worth the money. Tom is fantastic. He is honest and very thorough in his explanations, professional and his service is speedy. He might be gruff but he's obviously a really nice guy

3
★★★★★

I was looking for a really good bike mechanic who is worth the money. Tom is fantastic. He is honest and very thorough in his explanations, professional and his service is speedy. He might be gruff but he's obviously a really nice guy

.

I see lots of glowing reviews but just like some have said, "Tom doesn't sugar coat things" well, neither will I. I was VERY fortunate and extremely lucky NOT to use this guy, but my buddy who lives by me on Staten Island wasn't so lucky. Tom might be the guru to end all gurus, but Tom's business practices truly blow! Tom decides if he is going to work on bikes by listening to the weather report. (True story, isn't it Tom?) He told ME directly when I made the "mistake" of knocking on his door last summer to see if he could do an oil change for me, If the weather is good and Tom feels like it, he will close down the shop and go fishing for the day instead of working on customer bikes. Tom can do this because people think he's the best mechanic in Brooklyn and pay him whatever he decides to charge them. My buddy got hosed by him and Tom NEVER did what he was supposed to do to get his bike up and running correctly. My buddy got screamed at and hung up on when he called to complain that his bike was worse than before he brought it in. He in fact OVERCHARGED him and this explains how Tom can be so picky with customers and go out fishing whenever his little heart desires. Tom doesn't accept credit cards and does everything in cash. I would never pay for a big mechanical bill without the protection of my credit card and I don't understand for the life of me, why ANYONE wouldn't want to protect their investment in Tom doing a correct and proper repair to their bike. I hope he has enough integrity that he reports all of his income to the IRS when all he deals in is CASH, but something tells me he doesn't. Normally, a cash business wouldn't bother me in the least, but this place claims to fix property that most of us feel very connected with and attached to. His shop is FILTHY and things look messy and very disorganized in there. I know MOST shops can be greasy, dirty, dingy or look messy, but when you have a creep like Tom meet you at the door of his place, your creep-o-meter device better be set to low because it's surely going to peg to the right. I'm surprised no one in his snotty little neighborhood (that has bounced back from urban blight I might add) hasn't made a complaint to the city about him owning a bike shop in a residential area, but then again I'm sure he has told them all he does it for is either for "kicks' or as a "hobby". Sorry, Tom, but you and your place get a big Bronx jeer and in my best Bronx accent, "you're a jerkoff." The soup Nazi was a joke on the old Seinfeld series, there is no way I would have bought soup from that jerk, I see no reason why anyone should bring their bikes to the "bike Nazi". Hopefully Tom, you will read this and change your ways, but if YOU don't, hopefully others will and might be forewarned and do business with someone who truly values their business and customer bikes. You should be ashamed of yourself and your business practices. Lastly, this is my opinion and meant to help ANY potential customer make an INFORMED decision, why ANYONE would try to persuade ANYONE to NOT listen to ALL of the comments here, truly baffles me.. Go ahead, give Tom your hard earned money and worse yet, go to his shop unannounced for something as simple as an oil change (thanks Tom, because of you, I do ALL of my own oil changes myself now on BOTH of my bikes) or to find out why your bike is still not fixed right and see how you are treated then. To the poster "buzzarino" I DARE you to to show all of us "naysayers" how tough you really are (and see if we will cower in fear when you decide to kick us in our fleshy parts) and see if you and your junk on two wheels 350F can keep up with my beemer. Keep drinking the Kool- aid and the semen and believe Tom gives two cents for you.

1
★☆☆☆☆

I see lots of glowing reviews but just like some have said, "Tom doesn't sugar coat things" well, neither will I. I was VERY fortunate and extremely lucky NOT to use this guy, but my buddy who lives by me on Staten Island wasn't so lucky. Tom might be the guru to end all gurus, but Tom's business practices truly blow! Tom decides if he is going to work on bikes by listening to the weather report. (True story, isn't it Tom?) He told ME directly when I made the "mistake" of knocking on his door last summer to see if he could do an oil change for me, If the weather is good and Tom feels like it, he will close down the shop and go fishing for the day instead of working on customer bikes. Tom can do this because people think he's the best mechanic in Brooklyn and pay him whatever he decides to charge them. My buddy got hosed by him and Tom NEVER did what he was supposed to do to get his bike up and running correctly. My buddy got screamed at and hung up on when he called to complain that his bike was worse than before he brought it in. He in fact OVERCHARGED him and this explains how Tom can be so picky with customers and go out fishing whenever his little heart desires. Tom doesn't accept credit cards and does everything in cash. I would never pay for a big mechanical bill without the protection of my credit card and I don't understand for the life of me, why ANYONE wouldn't want to protect their investment in Tom doing a correct and proper repair to their bike. I hope he has enough integrity that he reports all of his income to the IRS when all he deals in is CASH, but something tells me he doesn't. Normally, a cash business wouldn't bother me in the least, but this place claims to fix property that most of us feel very connected with and attached to. His shop is FILTHY and things look messy and very disorganized in there. I know MOST shops can be greasy, dirty, dingy or look messy, but when you have a creep like Tom meet you at the door of his place, your creep-o-meter device better be set to low because it's surely going to peg to the right. I'm surprised no one in his snotty little neighborhood (that has bounced back from urban blight I might add) hasn't made a complaint to the city about him owning a bike shop in a residential area, but then again I'm sure he has told them all he does it for is either for "kicks' or as a "hobby". Sorry, Tom, but you and your place get a big Bronx jeer and in my best Bronx accent, "you're a jerkoff." The soup Nazi was a joke on the old Seinfeld series, there is no way I would have bought soup from that jerk, I see no reason why anyone should bring their bikes to the "bike Nazi". Hopefully Tom, you will read this and change your ways, but if YOU don't, hopefully others will and might be forewarned and do business with someone who truly values their business and customer bikes. You should be ashamed of yourself and your business practices. Lastly, this is my opinion and meant to help ANY potential customer make an INFORMED decision, why ANYONE would try to persuade ANYONE to NOT listen to ALL of the comments here, truly baffles me.. Go ahead, give Tom your hard earned money and worse yet, go to his shop unannounced for something as simple as an oil change (thanks Tom, because of you, I do ALL of my own oil changes myself now on BOTH of my bikes) or to find out why your bike is still not fixed right and see how you are treated then. To the poster "buzzarino" I DARE you to to show all of us "naysayers" how tough you really are (and see if we will cower in fear when you decide to kick us in our fleshy parts) and see if you and your junk on two wheels 350F can keep up with my beemer. Keep drinking the Kool- aid and the semen and believe Tom gives two cents for you.

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.

The bad reviews you will read here were left by morons. Tommy is a good guy that knows what he is doing.

I had the pleasure of using terrible mechanics before a friend turned me on to Tommy. For that reason alone I can say that I KNOW Tommy is the real deal. He took my 350F and tuned it up to the point where I feel like I'm on a different bike. He also took the time to have me ride the bike around and feel the tune even though it was past closing time. He continued to take the time to talk to me and share more info about the bike and keeping it tuned. THEN he gave me a quick tour around the shop (I think he likes BMWs).

The level of work and knowledge I experienced had me giddy. It makes me want to buy more bikes just to keep giving him work.

I can only hope others read this review and won't make the mistake of going to any shop other than Tommy's. His hourly rate is fair, especially for NYC. Remember, you get what you pay for.

Oh, and if you plan on writing a bad review contact me first. I'd like to kick you in the soft fleshy part where your balls used to be.

thanks again, Tom...

2
★★★★★

The bad reviews you will read here were left by morons. Tommy is a good guy that knows what he is doing.

I had the pleasure of using terrible mechanics before a friend turned me on to Tommy. For that reason alone I can say that I KNOW Tommy is the real deal. He took my 350F and tuned it up to the point where I feel like I'm on a different bike. He also took the time to have me ride the bike around and feel the tune even though it was past closing time. He continued to take the time to talk to me and share more info about the bike and keeping it tuned. THEN he gave me a quick tour around the shop (I think he likes BMWs).

The level of work and knowledge I experienced had me giddy. It makes me want to buy more bikes just to keep giving him work.

I can only hope others read this review and won't make the mistake of going to any shop other than Tommy's. His hourly rate is fair, especially for NYC. Remember, you get what you pay for.

Oh, and if you plan on writing a bad review contact me first. I'd like to kick you in the soft fleshy part where your balls used to be.

thanks again, Tom...

Pros: professional, responsible, informative...

Cons: none.

.

Tom is by far and wide one the best mechanics money can get you. This man knows your Beemer, Triumph, Beesa, hawg - and any other oddball thing you got to roll his way - inside and out. If he weren't familiar with your scoot (and I bet you'd be hard pressed to find something he hasn't already worked on) I'll put fifty down he'd be able to take it apart and re-build it blindfolded inside a day. In short, he's one of those rare prodigies you read about and love to hate - for being so smart (sometimes it's eerie).

However, Tom has, of late become known for being a bit . . . "difficult" to work with. Now, here's the reason the guy has gotten such a bad rap: he won't take any BS. Pure and simple, this guy is really, REALLY no nonsense. He's so good at what he does, in fact that he's got a waiting list, which means that if he doesn't like you, your bike, your attitude, the job put before him, etc., etc. he will make it plainly known and will either turn your job down or make it known that he's not pleased or enthused w. your project. Them's the breaks, folks! It's a supply and demand world out there - this guy is the best, therefore the supply of *HIM* is limited, the demand by *YOU* is great and it all equals *HIS* ability to call the shots as he sees fit. Don't get me wrong, I find his customer service exemplary (and I've been a retail store owner for over 18 years!) and his care to be excellent.

Is this "pick and choose ethic" a bad way of doing business? By my standards, no - it's a realistic one. If you want some sugar coated CRizAP or some kind of "validation" that you're a cool, tough dude, don't lie about another man's competence. go seek therapy or join a martial arts gym or something. Tom is straight forward, incredibly kind and helpful to those who don't have overinflated egos, or ridiculous complexes or some kind of bratty sense of entitlement. He has helped me with four bikes now and though I haven't always liked what he's had to say, I like the place it's coming from - one of honesty, integrity, knowledge, and DIVINE capability.

Thank you, Tom. All the best to you.

2
★★★★★

Tom is by far and wide one the best mechanics money can get you. This man knows your Beemer, Triumph, Beesa, hawg - and any other oddball thing you got to roll his way - inside and out. If he weren't familiar with your scoot (and I bet you'd be hard pressed to find something he hasn't already worked on) I'll put fifty down he'd be able to take it apart and re-build it blindfolded inside a day. In short, he's one of those rare prodigies you read about and love to hate - for being so smart (sometimes it's eerie).

However, Tom has, of late become known for being a bit . . . "difficult" to work with. Now, here's the reason the guy has gotten such a bad rap: he won't take any BS. Pure and simple, this guy is really, REALLY no nonsense. He's so good at what he does, in fact that he's got a waiting list, which means that if he doesn't like you, your bike, your attitude, the job put before him, etc., etc. he will make it plainly known and will either turn your job down or make it known that he's not pleased or enthused w. your project. Them's the breaks, folks! It's a supply and demand world out there - this guy is the best, therefore the supply of *HIM* is limited, the demand by *YOU* is great and it all equals *HIS* ability to call the shots as he sees fit. Don't get me wrong, I find his customer service exemplary (and I've been a retail store owner for over 18 years!) and his care to be excellent.

Is this "pick and choose ethic" a bad way of doing business? By my standards, no - it's a realistic one. If you want some sugar coated CRizAP or some kind of "validation" that you're a cool, tough dude, don't lie about another man's competence. go seek therapy or join a martial arts gym or something. Tom is straight forward, incredibly kind and helpful to those who don't have overinflated egos, or ridiculous complexes or some kind of bratty sense of entitlement. He has helped me with four bikes now and though I haven't always liked what he's had to say, I like the place it's coming from - one of honesty, integrity, knowledge, and DIVINE capability.

Thank you, Tom. All the best to you.

Pros: the best motorcycle mechanic money can buy

Cons: shelve your ego, need for hand holding, sense of entitlement

.

I heard that he's meticulous and somewhat old-schooled.

My R100T broke down and the first time I called him, I thought we got disconnected, to only find on the second call, the guy hung up on me the first time. I failed one simple question and he hung up on me? But after suffering some humiliation at my expense the guy was fair and talked me out of the situation.

So a big thanks to Tom!

2
★★★★★

I heard that he's meticulous and somewhat old-schooled.

My R100T broke down and the first time I called him, I thought we got disconnected, to only find on the second call, the guy hung up on me the first time. I failed one simple question and he hung up on me? But after suffering some humiliation at my expense the guy was fair and talked me out of the situation.

So a big thanks to Tom!

Pros: competent, eager to show me the right way, and articulate

Cons: Doesn't like being distracted

.

Tom the Mechanic is a person to avoid !
Please do not expend you money there.
He doesn't have a clue about electrical and the most he can do is to change your oil but even that i will not trust him.
Many other places to go in the city like Tri-Borough Motorcycle in Greenpoint #1.
Think twice before you make a mistake.
Tom is a rude pretentious mechanic .
AVOID !

0
★☆☆☆☆

Tom the Mechanic is a person to avoid !
Please do not expend you money there.
He doesn't have a clue about electrical and the most he can do is to change your oil but even that i will not trust him.
Many other places to go in the city like Tri-Borough Motorcycle in Greenpoint #1.
Think twice before you make a mistake.
Tom is a rude pretentious mechanic .
AVOID !

Pros: Brooklyn

Cons: Everything else

.

Awesome wrench. Tom not only knows bikes he will take the time to walk you through what he did and why. Also, he's not going to eff you on the bill. He charged me for like half the time he spent on my bike, a 75 Yamaha. As for these guys here bitching about his personality, I don't see a problem here at all.

2
★★★★★

Awesome wrench. Tom not only knows bikes he will take the time to walk you through what he did and why. Also, he's not going to eff you on the bill. He charged me for like half the time he spent on my bike, a 75 Yamaha. As for these guys here bitching about his personality, I don't see a problem here at all.

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I spend $1800 at Motorcycle Works ( I have the invoice to proved) and he did not fix my bike, Tom is crazy disrespectful rude person.
I when back next day to complain about his work and he when nuts yelling at me.
He is not the only one who knows about Airheads. If you need a good and friendly mechanic please contact me for a referral. Do not support this lunatic its not worth it.
I brought my bike for another mechanic to finally fix the problem and I end up by paying double for the job
DO NOT USE THIS GUY ! Rude Amateur Mechanic

0
★☆☆☆☆

I spend $1800 at Motorcycle Works ( I have the invoice to proved) and he did not fix my bike, Tom is crazy disrespectful rude person.
I when back next day to complain about his work and he when nuts yelling at me.
He is not the only one who knows about Airheads. If you need a good and friendly mechanic please contact me for a referral. Do not support this lunatic its not worth it.
I brought my bike for another mechanic to finally fix the problem and I end up by paying double for the job
DO NOT USE THIS GUY ! Rude Amateur Mechanic

Pros: location

Cons: to many to be listed

.

To all serious riders:
First, if you are in search of a phenomenal mechanic you can completely trust with your classic or modern 2-wheeled machine(not to mention your pocketbook), Tom of Motorcycle Works in Brooklyn is the only game in town. Period.

Second, (and perhaps a warning), be deadly serious about your ride, and Tom will be deadly serious about fixing it. If you?re a poser looking to have your lower intestine powdered on the marble floors at BMW of Manhattan while your bank account gets cornholed, this place is not for you. Kids expecting large-breasted receptionists, candy machines and overpriced tchotchkes, stay the hell away or Tom might kick you and your bullsh*t out. Truly. you have no idea.

The shop is located on a quiet street in Carroll Gardens, Brooklyn. If you happen to get there early and the door is closed, you might drive right past it. And by the way, the neighborhood and the exterior is the only thing quaint about this place.

Park your bike on the sidewalk(One of the shop rules) and if you?ve already booked an appointment, walk inside. There are many killer machines from every decade (mostly BMW), in various stages of restoration and repair. Having just purchased a ?98 R1100GS, I immediately took comfort in my surroundings, and I knew that I brought my baby to the right place.

Walk past the powder coated frames, shop manuals, vintage posters and deep-sea fishing gear, and you are greeted with a well-lit shop space with 2 hydraulic lifts and an oil-disposal unit neatly tucked in the corner. And while the walls may be a bit cluttered, the shop area, including the floors, are extremely clean.

Being a former gearhead, I understood and respected Tom?s no-nonsense attitude and manner. Folks don?t get this good without loving what they do. He is extremely fuck*ng serious about keeping your ride running well, and most important, running safe. If this guy ever retires, might as well sell your bike.

2
★★★★★

To all serious riders:
First, if you are in search of a phenomenal mechanic you can completely trust with your classic or modern 2-wheeled machine(not to mention your pocketbook), Tom of Motorcycle Works in Brooklyn is the only game in town. Period.

Second, (and perhaps a warning), be deadly serious about your ride, and Tom will be deadly serious about fixing it. If you?re a poser looking to have your lower intestine powdered on the marble floors at BMW of Manhattan while your bank account gets cornholed, this place is not for you. Kids expecting large-breasted receptionists, candy machines and overpriced tchotchkes, stay the hell away or Tom might kick you and your bullsh*t out. Truly. you have no idea.

The shop is located on a quiet street in Carroll Gardens, Brooklyn. If you happen to get there early and the door is closed, you might drive right past it. And by the way, the neighborhood and the exterior is the only thing quaint about this place.

Park your bike on the sidewalk(One of the shop rules) and if you?ve already booked an appointment, walk inside. There are many killer machines from every decade (mostly BMW), in various stages of restoration and repair. Having just purchased a ?98 R1100GS, I immediately took comfort in my surroundings, and I knew that I brought my baby to the right place.

Walk past the powder coated frames, shop manuals, vintage posters and deep-sea fishing gear, and you are greeted with a well-lit shop space with 2 hydraulic lifts and an oil-disposal unit neatly tucked in the corner. And while the walls may be a bit cluttered, the shop area, including the floors, are extremely clean.

Being a former gearhead, I understood and respected Tom?s no-nonsense attitude and manner. Folks don?t get this good without loving what they do. He is extremely fuck*ng serious about keeping your ride running well, and most important, running safe. If this guy ever retires, might as well sell your bike.

Pros: Want to keep your BMW running? This is the only game in town.

Cons: It's cash only, but who cares?

.

I have nothing,but great things to say about Tom and Motorcycle Works Limited. Straight forward real talk. He tuned my bike up fast and accurate, it was like a completely different bike, performance wise. He tells you like it is no BS, and in this day and age it's refreshing.

2
★★★★★

I have nothing,but great things to say about Tom and Motorcycle Works Limited. Straight forward real talk. He tuned my bike up fast and accurate, it was like a completely different bike, performance wise. He tells you like it is no BS, and in this day and age it's refreshing.

.

This guy is not "moody," he is abusive and childish. Every comment out of his mouth is self-serving, ever reminding you of how knowledgable, dedicated, pure, uncompromising he is. And the other guys are all crack-pots and crooks. And you? Well, you are an ignorant fool who can never appreciate his greatness. His shop isn't "tight", it's a disgustsing mess, with half junked motorcycle carcasses mouldering in every corner. I was nervous that my bike was going to crash into something as he wedged it in next to some rusted out hulk. Parts, tools, coffee cups, boxes of trash make up the rest of the landscape. Previous comments warn away those who are too "sensitive." That is nonsense. His behavior wasn't just erratic, it was abusive and unprofessional. I went to him a few times and the work was done, but always with unpleasant comments and nastiness. The final break came when he told me (on a Saturday) to stop by on a Monday morning. When I arrived, he started yelling at me that I should have called before I came. When I asked him why he was treating me so rudely, he screamed at me to get out and never to come back. Let's face it. If there were more BMW mechanics around, nobody would deal with this clown for a minute. So, in order to save a decent amount of money, we are all willing to accept a small amount of unpleasantness. Writing checks for hundreds of dollars to BMW of Manhattan is also unpleasant, and MW prices are reasonable. But, there is a limit and I reached it rather quickly. For those of you who are willing to take your chances wirth this nut, here's a tip. Don't deal with him in the morning. The difference in his attitude between morning and afternoon is like Jeckyl and Hyde. Beware.

0
★☆☆☆☆

This guy is not "moody," he is abusive and childish. Every comment out of his mouth is self-serving, ever reminding you of how knowledgable, dedicated, pure, uncompromising he is. And the other guys are all crack-pots and crooks. And you? Well, you are an ignorant fool who can never appreciate his greatness. His shop isn't "tight", it's a disgustsing mess, with half junked motorcycle carcasses mouldering in every corner. I was nervous that my bike was going to crash into something as he wedged it in next to some rusted out hulk. Parts, tools, coffee cups, boxes of trash make up the rest of the landscape. Previous comments warn away those who are too "sensitive." That is nonsense. His behavior wasn't just erratic, it was abusive and unprofessional. I went to him a few times and the work was done, but always with unpleasant comments and nastiness. The final break came when he told me (on a Saturday) to stop by on a Monday morning. When I arrived, he started yelling at me that I should have called before I came. When I asked him why he was treating me so rudely, he screamed at me to get out and never to come back. Let's face it. If there were more BMW mechanics around, nobody would deal with this clown for a minute. So, in order to save a decent amount of money, we are all willing to accept a small amount of unpleasantness. Writing checks for hundreds of dollars to BMW of Manhattan is also unpleasant, and MW prices are reasonable. But, there is a limit and I reached it rather quickly. For those of you who are willing to take your chances wirth this nut, here's a tip. Don't deal with him in the morning. The difference in his attitude between morning and afternoon is like Jeckyl and Hyde. Beware.

Pros: a good mechanic as far as I could tell

Cons: unacceptable behavior. Abusive and mean.

.

Let me first say that I was forewarned before heading to Motorcycle Works to service my 1970 Triumph Bonneville. "He's moody, can be hard to get service, etc." Tom can definitely be abrasive if your ego needs stroked. He tells you exactly how it is, how much it will take to fix, and whether or not he feels the bike is worthy of his service. I can see what people mean by his moodiness, but I thought it was kind of endearing. It took about 2 weeks for him to take it in, and then an additional 2 weeks to complete. I thinks that's reasonable considering he's in high demand, does exceptional work, and I was basically a walk in (do call ahead-he doesn't like you to just show up). When I went to pick the bike up, he went over every little detail with me, really educating me on why I was having problems and what to look for in the future. He even went above and beyond by using parts off his 70 triumph to get mine up and running. The bike performs better than it ever has, and I also have a better understanding of the mechanics of the whole thing. Don't take his demeanor personal, he's very passionate about what he does. If you're looking for excellent mechanical know-how and reasonable prices, look no further. If you want someone to tell you how wonderful you are, go elsewhere.

2
★★★★★

Let me first say that I was forewarned before heading to Motorcycle Works to service my 1970 Triumph Bonneville. "He's moody, can be hard to get service, etc." Tom can definitely be abrasive if your ego needs stroked. He tells you exactly how it is, how much it will take to fix, and whether or not he feels the bike is worthy of his service. I can see what people mean by his moodiness, but I thought it was kind of endearing. It took about 2 weeks for him to take it in, and then an additional 2 weeks to complete. I thinks that's reasonable considering he's in high demand, does exceptional work, and I was basically a walk in (do call ahead-he doesn't like you to just show up). When I went to pick the bike up, he went over every little detail with me, really educating me on why I was having problems and what to look for in the future. He even went above and beyond by using parts off his 70 triumph to get mine up and running. The bike performs better than it ever has, and I also have a better understanding of the mechanics of the whole thing. Don't take his demeanor personal, he's very passionate about what he does. If you're looking for excellent mechanical know-how and reasonable prices, look no further. If you want someone to tell you how wonderful you are, go elsewhere.

Pros: Quality work, A true character, Passionate craftsmanship

Cons: Bit of a backlog

.

About a year ago I wrote a review ("Soup N*zi") about how impossible and difficult Tom was. Well, he admits (and loves) being the "Soup N*zi", but took issue with my characterization of him as a 'fraud'.

Here is my reconsideration, after a chat with him today:
He is a bit Jekyll/Hyde: doesn't like being disturbed during his weekday work hours (call first. i repeat, call first.), but is approachable and helpful during his Saturday 'open to the public' Dr Jekyll phase. Even a bit chatty.

That may not be clear to the uninitiated (me) but once he explained his logic it seemed reasonable. He is not a 'normal business' (think Shopsins); he works alone and if you disturb him off hours he is surly and dismissive. When I had the chance to ask him (on a Saturday) why he blew me off a year ago it turned out to be nothing personal, just couldn't do the job i asked about as a single man shop; it takes two people. The Mr. Hyde part of him just doesn't bother to explain that critical fact (on a weekday).

What was most surprising was that Tom not only read and remembered my review, but actually researched my repair history to see what went wrong. Then brought it up while inspecting my bike. I braced for a failed inspection or inflated fee, but he was fair and thorough in a way I wish every mechanic was. I appreciate that kind of honor, and his acknowledgment that my review wasn't so bad except for the fraud part.

Tom is not a fraud. And he may have an odd business style, but that is his prerogative. A little warning might help, but that is just nit picking on my part.

So just decide which Tom you want to meet: Jekyll or Hyde.
And remember, the Soup N*zi had the best soup.

1
★★★☆☆

About a year ago I wrote a review ("Soup N*zi") about how impossible and difficult Tom was. Well, he admits (and loves) being the "Soup N*zi", but took issue with my characterization of him as a 'fraud'.

Here is my reconsideration, after a chat with him today:
He is a bit Jekyll/Hyde: doesn't like being disturbed during his weekday work hours (call first. i repeat, call first.), but is approachable and helpful during his Saturday 'open to the public' Dr Jekyll phase. Even a bit chatty.

That may not be clear to the uninitiated (me) but once he explained his logic it seemed reasonable. He is not a 'normal business' (think Shopsins); he works alone and if you disturb him off hours he is surly and dismissive. When I had the chance to ask him (on a Saturday) why he blew me off a year ago it turned out to be nothing personal, just couldn't do the job i asked about as a single man shop; it takes two people. The Mr. Hyde part of him just doesn't bother to explain that critical fact (on a weekday).

What was most surprising was that Tom not only read and remembered my review, but actually researched my repair history to see what went wrong. Then brought it up while inspecting my bike. I braced for a failed inspection or inflated fee, but he was fair and thorough in a way I wish every mechanic was. I appreciate that kind of honor, and his acknowledgment that my review wasn't so bad except for the fraud part.

Tom is not a fraud. And he may have an odd business style, but that is his prerogative. A little warning might help, but that is just nit picking on my part.

So just decide which Tom you want to meet: Jekyll or Hyde.
And remember, the Soup N*zi had the best soup.

Pros: local, if you live nearby

Cons: you must obey the rules

.

Tom the mechanic is well-regarded in the neighborhood.

He prefers you to call ahead rather than "drop by."

Although the door (or garage door) is open, that does not mean he is available to talk. "I don't care if you happen to be in the neighborhood, don't drop by. Call me."

Saturdays 9am-1pm he does inspections. First come, first serve; you may call ahead to check.

He does not like repeat offenders bringing their neglected bikes; he will leave you at the bottom of the list until his workload becomes less busy; that could be weeks or months.

Prices are fair.

He is not chummy and he works alone. He will fix your bike; don't expect to knock back a brewski with him.

He will not pass your bike for inspection if it is not safe, unlike other motorcycle inspection stations.

You can drive at ease knowing Tom did his best and at the right price. Whenever there is a question of ethics, just ask yourself as Tom asks himself: can you sleep at night without your conscience bothering you?

2
★★★★☆

Tom the mechanic is well-regarded in the neighborhood.

He prefers you to call ahead rather than "drop by."

Although the door (or garage door) is open, that does not mean he is available to talk. "I don't care if you happen to be in the neighborhood, don't drop by. Call me."

Saturdays 9am-1pm he does inspections. First come, first serve; you may call ahead to check.

He does not like repeat offenders bringing their neglected bikes; he will leave you at the bottom of the list until his workload becomes less busy; that could be weeks or months.

Prices are fair.

He is not chummy and he works alone. He will fix your bike; don't expect to knock back a brewski with him.

He will not pass your bike for inspection if it is not safe, unlike other motorcycle inspection stations.

You can drive at ease knowing Tom did his best and at the right price. Whenever there is a question of ethics, just ask yourself as Tom asks himself: can you sleep at night without your conscience bothering you?

Pros: good price, good work ethic

Cons: not chummy; may take weeks or months to be serviced

.

Go to M/C Works with a purpose: to have a certain service performed on your bike. If you are unsure of the procedures your machine requires, and you wish for it to run and fully operate soundly, then admit the limitations of overview on your part. Be sure to ask for a complete treatment of maintenance. One might assume the user's awareness of existing conditions. A lot goes into the smooth functioning of a motorcycle, especially mine (BMW R 65 LS), as I have come to understand--thanks to Tom. His attention to the variables is par excellence.
As a customer, go there with a purpose and go with belief in that purpose. The experience will be elucidating. This place is for people who might appreciate the tradition of motorcycling.

2
★★★★★

Go to M/C Works with a purpose: to have a certain service performed on your bike. If you are unsure of the procedures your machine requires, and you wish for it to run and fully operate soundly, then admit the limitations of overview on your part. Be sure to ask for a complete treatment of maintenance. One might assume the user's awareness of existing conditions. A lot goes into the smooth functioning of a motorcycle, especially mine (BMW R 65 LS), as I have come to understand--thanks to Tom. His attention to the variables is par excellence.
As a customer, go there with a purpose and go with belief in that purpose. The experience will be elucidating. This place is for people who might appreciate the tradition of motorcycling.

Pros: as advertised

Cons: location, but don't ask for directions... figure it out yourself.

.

Motor cycle works maintains my bmw K bike in an excellent manner: very precise and when a service detail cannot be performed i am told why and what the other options are.
In addition, my 1964 bmw R27, the bike i inherited from my father, was restaured in a very professional way and at a reasonable price, bearing in mind the time it takes to find parts & overhaul and repair the carburator, engine etc etc. The thumping sound it makes again is pure poetry......
What i appreciate most of all is the fact that the owner of motor cycle works is so passionate about his craft & that he takes the time to explain what needs to be done, which parts need to be replaced and why; in a way "the art of motor cycle maintanance" becomes more accessible and alive at motor cycle works.
I can highly recommend this business!!!

2
★★★★★

Motor cycle works maintains my bmw K bike in an excellent manner: very precise and when a service detail cannot be performed i am told why and what the other options are.
In addition, my 1964 bmw R27, the bike i inherited from my father, was restaured in a very professional way and at a reasonable price, bearing in mind the time it takes to find parts & overhaul and repair the carburator, engine etc etc. The thumping sound it makes again is pure poetry......
What i appreciate most of all is the fact that the owner of motor cycle works is so passionate about his craft & that he takes the time to explain what needs to be done, which parts need to be replaced and why; in a way "the art of motor cycle maintanance" becomes more accessible and alive at motor cycle works.
I can highly recommend this business!!!

Pros: quality of service, reasonable price

Cons: need to make an appointment

.

I have been goign to Tom for over three years now. He has a wealth of knowledge and the first time I was there with my Honda Nighthawk he explained a whole bunch of stuff to me.

Technically he is excellent. As other reviewers say he can be a bit moody, but I am sure that everyone going there do so for his professional skills, and not his inter-personal ones.

You cannot walk in without an appointment. The guy works alone and has limited storage space so cant keep many bikes there.

He does not mind if you hang around his shop and watch him work on your bike.

He is the BMW guru, but did excellent work on my Honda Nighthawk and now my Yamaha Vmax.

His rates are fair market price and definitely lower than the dealer.

To the one reviewer who gave him negative....I think you should elaborate on the problem before you run him down.

2
★★★★★

I have been goign to Tom for over three years now. He has a wealth of knowledge and the first time I was there with my Honda Nighthawk he explained a whole bunch of stuff to me.

Technically he is excellent. As other reviewers say he can be a bit moody, but I am sure that everyone going there do so for his professional skills, and not his inter-personal ones.

You cannot walk in without an appointment. The guy works alone and has limited storage space so cant keep many bikes there.

He does not mind if you hang around his shop and watch him work on your bike.

He is the BMW guru, but did excellent work on my Honda Nighthawk and now my Yamaha Vmax.

His rates are fair market price and definitely lower than the dealer.

To the one reviewer who gave him negative....I think you should elaborate on the problem before you run him down.

Pros: Technically Experienced, Knowledgeable, Fair-Priced

Cons: None

.

He seems to evoke extreme responses - people either dislike him or revere him as a mechanical god. The truth is in between. He's a good mechanic, I've never had any problem with his work, and I trust him - he doesn't rip you off (certainly he charges less than the exorbitant Manhattan BMW!). It is sometimes hard to get an appointment. In a good mood he's really helpful, but other times it's like trying to deal with an irritable rock star or an exclusive maitre'd. If you're thick-skinned or female, you'll probably do fine. If you're a sensitive soul and he makes you feel like you're asking him for a favor in looking at your bike, don't take it personally.

1
★★★☆☆

He seems to evoke extreme responses - people either dislike him or revere him as a mechanical god. The truth is in between. He's a good mechanic, I've never had any problem with his work, and I trust him - he doesn't rip you off (certainly he charges less than the exorbitant Manhattan BMW!). It is sometimes hard to get an appointment. In a good mood he's really helpful, but other times it's like trying to deal with an irritable rock star or an exclusive maitre'd. If you're thick-skinned or female, you'll probably do fine. If you're a sensitive soul and he makes you feel like you're asking him for a favor in looking at your bike, don't take it personally.

.

I have taken my BMW motorcycle to Tom for over four years. I would not trust anyone else to touch my motorcycle. I have spent thousands of dollars on my classic BMW at Motorcyle Works Limited, and even though it hurt when I had to pay (cash only) I knew that one truly great (albeit moody) mechanic worked on it. Appointments only. A truly unique, New York City experience.

2
★★★★★

I have taken my BMW motorcycle to Tom for over four years. I would not trust anyone else to touch my motorcycle. I have spent thousands of dollars on my classic BMW at Motorcyle Works Limited, and even though it hurt when I had to pay (cash only) I knew that one truly great (albeit moody) mechanic worked on it. Appointments only. A truly unique, New York City experience.

Pros: Cheaper than the BMW agent. Best mechanic for your motorcycle, Honest, Unique

Cons: Takes a long time to get appointment.

.

Tom was recommended to me as a great mechanic, and I went there and spent $1800 on my bike. He treated me like I was asking him a favor to fix my bike and after that it still leaks oil and the battery dies all the time.....you figure out if you can trust this guy.
When I called him to ask him to check the bike one more time (paid), he told me to go to see the BMW dealer....not very accountable. His mood changes with the weather, so he may be nice to you at first...but beware. He made me feel like I somehow did something wrong, when all I did was want him to fix my bike. What else is he there for? It's like having a waitress who makes $1.80 an hour and works for tips, but gives you terrible service and rolls her eyes when you ask for ketchup.
Unfortunately, Tom is the only one there, so I'd STRONGLY recommend passing him by.
My motorcycle is at the BMW dealer now, and I will NOT go to Tom again.
P.S. He also only takes cash, so you definitely will have no chance of a refund or the ability to stop a payment if he doesn't follow through with fixing your bike.

0
★☆☆☆☆

Tom was recommended to me as a great mechanic, and I went there and spent $1800 on my bike. He treated me like I was asking him a favor to fix my bike and after that it still leaks oil and the battery dies all the time.....you figure out if you can trust this guy.
When I called him to ask him to check the bike one more time (paid), he told me to go to see the BMW dealer....not very accountable. His mood changes with the weather, so he may be nice to you at first...but beware. He made me feel like I somehow did something wrong, when all I did was want him to fix my bike. What else is he there for? It's like having a waitress who makes $1.80 an hour and works for tips, but gives you terrible service and rolls her eyes when you ask for ketchup.
Unfortunately, Tom is the only one there, so I'd STRONGLY recommend passing him by.
My motorcycle is at the BMW dealer now, and I will NOT go to Tom again.
P.S. He also only takes cash, so you definitely will have no chance of a refund or the ability to stop a payment if he doesn't follow through with fixing your bike.

Pros: convenient location

Cons: Tom, the only mechanic there

.

Tom is a good mechanic with high integrity (no cheating). In addition, he can work on a wide variety of vintage Bikes German (BMW), Brits (Triumph), Japs (Honda CB), and US (Harley). I am so glad his workshop locates in Brooklyn.

2
★★★★★

Tom is a good mechanic with high integrity (no cheating). In addition, he can work on a wide variety of vintage Bikes German (BMW), Brits (Triumph), Japs (Honda CB), and US (Harley). I am so glad his workshop locates in Brooklyn.

Pros: Subway access, good neighborhood, real professional

Cons: shop hard to find

 

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