Capital One Bank

★☆☆☆☆
  • 347 Sixth Ave

    New York, NY 10014

    Map & Directions
  • 212-255-8492

About Capital One Bank

Categories
  • Banks
  • ATM
  • Commercial Banks
  • Savings & Loan
  • Finance
  • Money Transfer
Details
  • ATM
Hours
M-Th 9am-5pm, F 9am-6pm, Sa 10am-2pm, Su Closed
Phones
  • Fax (212-255-8576)
Services
  • ATM
  • Walk-Up ATM

Finance

Finance
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Don't use to North Fork Bank. They tried to charge me $15 Undeliverable Mail Fees even though I was receiving all of my statements and bank correspondence. Yes, that's right. $15 each month for mail that they said wasn't being delivered, even though I was receiving all of my mail from them. When I called to correct them, they snottily lectured me and acted like I was the one at fault. Gotta love being yelled at by customer service when it's their mistake.

Long story short, consistently poor service, hidden fees, and a whole lot of inconvenience. This was the last straw after years of poor service.

0
★☆☆☆☆

Don't use to North Fork Bank. They tried to charge me $15 Undeliverable Mail Fees even though I was receiving all of my statements and bank correspondence. Yes, that's right. $15 each month for mail that they said wasn't being delivered, even though I was receiving all of my mail from them. When I called to correct them, they snottily lectured me and acted like I was the one at fault. Gotta love being yelled at by customer service when it's their mistake.

Long story short, consistently poor service, hidden fees, and a whole lot of inconvenience. This was the last straw after years of poor service.

Cons: terrible service, hidden fees

Message from Capital One Bank

Come visit your local Capital One branch in New York, NY! Capital One is a diversified bank that offers a variety of checking, savings, mortgage and lending accounts and services to individuals, small businesses and commercial clients. Customers enjoy convenient access to their accounts though online banking, mobile and tablet apps, ATMs and in person at one of our 900 bank branches. Member FDIC. Equal Housing Lender.

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