Jb Bridal

★★☆☆☆

About Jb Bridal

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Hours
Daily 10am-6pm

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2.25 4
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We rented the dress and jewelry, bought a package to include make up and a studio shoot. After the studio shoot we went back on the wedding day to have the make up.

The shop is located on the third floor of a building with no elevator access. There's no shop front, it's just a door and then you have to walk up the stairs!

But there is a bench at the top where you can rest afterwards. There were no refreshments so we brought bottled water with us after the first visit.

The staff appeared unfriendly and disinterested at the beginning, but they warmed to us after the second visit and helped us out a lot and were keen to help us to save money as we went along, which is very refreshing.

We chose the wedding gown off their intranet which showed pictures of models wearing them. It was easier to choose the gown at the shop because we browsed a folder of what they had in stock at the time and we could see how it might look on a person. Usually you are invited to only choose a gown off their hangers, which is very hard to do!

Pui is a brilliant make up artist, she made up my face, eyes, lips and hair to perfection!

Louis the photographer was also extremely good, very patient and funny. We got a great photo shoot, make up took 2 hours and the modelling took 4 hours!

We also got webspace on their site for our photo shoot so that we could show everyone by simply giving them the URL. They emailed all the guests with beautiful invitations using our favourite picture from the photo shoot and then thank yous after the wedding (for free!)

I would highly recommend JP Bridal to my friends.

2
★★★★☆

We rented the dress and jewelry, bought a package to include make up and a studio shoot. After the studio shoot we went back on the wedding day to have the make up.

The shop is located on the third floor of a building with no elevator access. There's no shop front, it's just a door and then you have to walk up the stairs!

But there is a bench at the top where you can rest afterwards. There were no refreshments so we brought bottled water with us after the first visit.

The staff appeared unfriendly and disinterested at the beginning, but they warmed to us after the second visit and helped us out a lot and were keen to help us to save money as we went along, which is very refreshing.

We chose the wedding gown off their intranet which showed pictures of models wearing them. It was easier to choose the gown at the shop because we browsed a folder of what they had in stock at the time and we could see how it might look on a person. Usually you are invited to only choose a gown off their hangers, which is very hard to do!

Pui is a brilliant make up artist, she made up my face, eyes, lips and hair to perfection!

Louis the photographer was also extremely good, very patient and funny. We got a great photo shoot, make up took 2 hours and the modelling took 4 hours!

We also got webspace on their site for our photo shoot so that we could show everyone by simply giving them the URL. They emailed all the guests with beautiful invitations using our favourite picture from the photo shoot and then thank yous after the wedding (for free!)

I would highly recommend JP Bridal to my friends.

Pros: Talented make up artist, photographer, good visuals

Cons: first visit unfriendly, bad location

.

Headed into the city especially to visit this store. I had 16...YES 16 different style dresses that I liked. The night prior to my visit I called to see if they would like to write down or check on the styles I liked....They said "no" it was fine to just come in. I had an appointment and when I arrived...no one really seemed to care I was there. I gave the man 4 styles of dresses..he came back and said they didn't have any of those dresses...then I gave him 4 more...and still no luck. I asked him if they had ANY thing that resembled the style I liked...and he looked at me like I had 2 heads. Maybe it was a language barrier. Then I finally asked why they would tell me that it would be NO problem to come in without giving style numbers in advance. He said "sorry". I would have NEVER taken the 2 hour trip to their store for nothing.....VERY upsetting. He also said the website is owned by a different owner, even though their address is provided as a contact.

0
★☆☆☆☆

Headed into the city especially to visit this store. I had 16...YES 16 different style dresses that I liked. The night prior to my visit I called to see if they would like to write down or check on the styles I liked....They said "no" it was fine to just come in. I had an appointment and when I arrived...no one really seemed to care I was there. I gave the man 4 styles of dresses..he came back and said they didn't have any of those dresses...then I gave him 4 more...and still no luck. I asked him if they had ANY thing that resembled the style I liked...and he looked at me like I had 2 heads. Maybe it was a language barrier. Then I finally asked why they would tell me that it would be NO problem to come in without giving style numbers in advance. He said "sorry". I would have NEVER taken the 2 hour trip to their store for nothing.....VERY upsetting. He also said the website is owned by a different owner, even though their address is provided as a contact.

Cons: Poor customer service.

.

eastsidegal79 ---- yes I agree they have trouble communicating and do not provide the best customer service out there but I fail to see where being ASIAN has anything to do with it???

besides that, they take great pictures and Lucille is FANTASTIC with hair and makeup.

they are a small shop that is trying to grow and accomodate everyone from every background instead of being the typical "chinese" bridal shop.

Their dresses are priced really great.

They just need better help that are capable and have experience. They need a liason between customers and the workers to help alleviate the miscommunications. Yes, you need to be on top of them, they will forget deadlines, lose orders, and misplace things.

It's a 50/50 shot with them. But definately check them out. Dont be fooled though, their packages may be cheaper than everyone else but they will get you on these little add ons afterwards. so pretty much at the end, they cost about the same.

Good Luck!!!

1
★★★☆☆

eastsidegal79 ---- yes I agree they have trouble communicating and do not provide the best customer service out there but I fail to see where being ASIAN has anything to do with it???

besides that, they take great pictures and Lucille is FANTASTIC with hair and makeup.

they are a small shop that is trying to grow and accomodate everyone from every background instead of being the typical "chinese" bridal shop.

Their dresses are priced really great.

They just need better help that are capable and have experience. They need a liason between customers and the workers to help alleviate the miscommunications. Yes, you need to be on top of them, they will forget deadlines, lose orders, and misplace things.

It's a 50/50 shot with them. But definately check them out. Dont be fooled though, their packages may be cheaper than everyone else but they will get you on these little add ons afterwards. so pretty much at the end, they cost about the same.

Good Luck!!!

Pros: great prices on dresses

Cons: poor customer service and not much in stock to try on

.

They are Asian and very difficult to communicate with and were really cheap about everything. When I went to my fitting the girl threw my brand new wedding gown on their dirty floor like a piece of junk.

0
★☆☆☆☆

They are Asian and very difficult to communicate with and were really cheap about everything. When I went to my fitting the girl threw my brand new wedding gown on their dirty floor like a piece of junk.

Pros: dress looked nice, good price and alterations looked great

Cons: they are asian and very hard to communicate with

 

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