Shanan Tailor & Cleaners

★★★☆☆

Professional Services

Professional Services
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I had a very bad experience with Shanan Tailors and Cleaners on Thompson St. On about five prior occasions, I had to ask them to re-clean garments that came back looking the same as when I brought them in. The man who runs the place

3
★★★★★

I had a very bad experience with Shanan Tailors and Cleaners on Thompson St. On about five prior occasions, I had to ask them to re-clean garments that came back looking the same as when I brought them in. The man who runs the place

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I was told about these guys by a sales guy in the Paul Smith store nearby. I asked for a pretty particular job to be done (taper the pant legs as they were too baggy, cut quite a bit out of the jacket back and shorten the sleeve length). As is quite typical with tailors, I had to get them to do additional work after they told me it was 'ready'. The jacket is ok, the pants still too long and the sleeve length not anything like I asked.

In summary, if you want standard tailoring these guys are good (friendly, professional and keep deadlines) but if you want more intricate work, go elsewhere. I am sure the Paul Smith sales guy is on a retainer with the owner!

1
★★☆☆☆

I was told about these guys by a sales guy in the Paul Smith store nearby. I asked for a pretty particular job to be done (taper the pant legs as they were too baggy, cut quite a bit out of the jacket back and shorten the sleeve length). As is quite typical with tailors, I had to get them to do additional work after they told me it was 'ready'. The jacket is ok, the pants still too long and the sleeve length not anything like I asked.

In summary, if you want standard tailoring these guys are good (friendly, professional and keep deadlines) but if you want more intricate work, go elsewhere. I am sure the Paul Smith sales guy is on a retainer with the owner!

Pros: Nice service

Cons: Attention to detail

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I got severely overcharged to "dry clean" my feather bed, more or less looks like they threw it in the washing machine, which I could have done myself for $2 instead of $40 they charged me. The three spots I specifically pointed out to them looked worse than when I brought it in and now that they have dried it, they are set in. The management was completely uncooperative and offered no options for a refund, re-do or anything. I do not recommend this cleaner unless you like being cheated out of your money for shoddy work!

0
★☆☆☆☆

I got severely overcharged to "dry clean" my feather bed, more or less looks like they threw it in the washing machine, which I could have done myself for $2 instead of $40 they charged me. The three spots I specifically pointed out to them looked worse than when I brought it in and now that they have dried it, they are set in. The management was completely uncooperative and offered no options for a refund, re-do or anything. I do not recommend this cleaner unless you like being cheated out of your money for shoddy work!

 

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