J's Cleaners

★★★☆☆
  • 1391 Avenue Of The Americas

    New York, NY 10019

    Map & Directions
  • 212-265-8848

Professional Services

Professional Services
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Upon reading the great reviews for J's Cleaners I took a pair of suede Repetto ballet flats to them for cleaning. It took them 3 weeks to get the job "done". When I inspected the results, the shoes were clean on the outside but not inside,

3
★★★★★

Upon reading the great reviews for J's Cleaners I took a pair of suede Repetto ballet flats to them for cleaning. It took them 3 weeks to get the job "done". When I inspected the results, the shoes were clean on the outside but not inside,

.

I've been going to them via our company for over a year now because they are very convenient. We've used them to dry dozens of our tableclothes and usually have them picked up. Time after time they have had really lousy service but I figured they were just very busy therefore I never considered going anywhere else. This last conversation with a lady w/ a thick accent has made me over the edge. The worst attitude and service imaginable. After having to repeat my request over and over again she can tell I was fustrated and gave me the nastiest attitude and comment. I preceded to tell her to forget about the order and instead of apologizing for the nasty comment she hung up the phone.

We've brought a lot of business to them and will never go to them again nor recommend our sister-companies to them again.

0
★☆☆☆☆

I've been going to them via our company for over a year now because they are very convenient. We've used them to dry dozens of our tableclothes and usually have them picked up. Time after time they have had really lousy service but I figured they were just very busy therefore I never considered going anywhere else. This last conversation with a lady w/ a thick accent has made me over the edge. The worst attitude and service imaginable. After having to repeat my request over and over again she can tell I was fustrated and gave me the nastiest attitude and comment. I preceded to tell her to forget about the order and instead of apologizing for the nasty comment she hung up the phone.

We've brought a lot of business to them and will never go to them again nor recommend our sister-companies to them again.

Pros: Mediocre quality

Cons: Worst service

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I regret bringing in a pair of trousers for alterations at J's Cleaners. They took the easy way out by snipping off part of the waistband from the back and sewing the waistband back to the rest of the pants. So now, instead of having a pair of trousers that are flattering, I have a pair of trousers with a "V"-shaped waistband and fabric bunching up in the back right below the waistband. Looks like they do not know the proper way to alter pants.

0
★☆☆☆☆

I regret bringing in a pair of trousers for alterations at J's Cleaners. They took the easy way out by snipping off part of the waistband from the back and sewing the waistband back to the rest of the pants. So now, instead of having a pair of trousers that are flattering, I have a pair of trousers with a "V"-shaped waistband and fabric bunching up in the back right below the waistband. Looks like they do not know the proper way to alter pants.

 

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