Dollar Rent A Car

★☆☆☆☆

About Dollar Rent A Car

Categories
  • Auto Rentals

Automotive

Automotive
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Excellent Lease

1345 Ave of Americas,16th FL New York, NY

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Zipcar

127 W 24th St New York, NY

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STAY AWAY!

The most useless bunch of incompetents in the car rental industry. Booked a car three weeks in advance. Confirmed it again 3 days before. Arrived for my rental to be told that there were NO cars, never mind the one I booked. They said I could wait 2/3 hours and MAYBE one would come available.No apology, no solution, nothing.

And then to top it all, a bad attitude.

Tried to call, gave up after holding for 15 minutes.

AVOID AT ALL COSTS.

0
★☆☆☆☆

STAY AWAY!

The most useless bunch of incompetents in the car rental industry. Booked a car three weeks in advance. Confirmed it again 3 days before. Arrived for my rental to be told that there were NO cars, never mind the one I booked. They said I could wait 2/3 hours and MAYBE one would come available.No apology, no solution, nothing.

And then to top it all, a bad attitude.

Tried to call, gave up after holding for 15 minutes.

AVOID AT ALL COSTS.

Pros: NONE - completely useless

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Apparently Brooklyn is a 'high theft' area, which although we were not actually driving the car in Brooklyn, was an issue. As Brooklyn registered drivers, were charged an extra $110, when we went to pick up the car. Somehow we should have known this according to them, although our reservation was quoted without this fee. Plus they didn't have the mid size car we reserved (as we were three people traveling), and had to take a compact car, with no reimbursement. And all of this came with an extra helping of attitude as well.

0
★☆☆☆☆

Apparently Brooklyn is a 'high theft' area, which although we were not actually driving the car in Brooklyn, was an issue. As Brooklyn registered drivers, were charged an extra $110, when we went to pick up the car. Somehow we should have known this according to them, although our reservation was quoted without this fee. Plus they didn't have the mid size car we reserved (as we were three people traveling), and had to take a compact car, with no reimbursement. And all of this came with an extra helping of attitude as well.

Pros: the car was clean

Cons: didn't have the car we reserved, charged us an extra $110 - Brooklyn 'tax,' tank of gas not full

 

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