Earth Cleaner

★★☆☆☆
  • 250 8th Ave

    New York, NY 10011

    Map & Directions
  • 212-989-6060

Professional Services

Professional Services
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I've been happy with Earth Cleaners for over a decade, UNTIL TODAY. My elderly friend, a resident of Chelsea for 50 years, had a battery changed in her watch for which she paid $16. The next day she returned because the watch was not

3
★★★★★

I've been happy with Earth Cleaners for over a decade, UNTIL TODAY. My elderly friend, a resident of Chelsea for 50 years, had a battery changed in her watch for which she paid $16. The next day she returned because the watch was not

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HORRENDOUS SERVICE - The cleaning is average but the people! I dealt with one man in particular, 30s, who works both behind the Cleaners desk and at the Watch Repair desk. He is a sexist jerk who does not know what he is doing and if you

3
★★★★★

HORRENDOUS SERVICE - The cleaning is average but the people! I dealt with one man in particular, 30s, who works both behind the Cleaners desk and at the Watch Repair desk. He is a sexist jerk who does not know what he is doing and if you

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Do NOT use Earth Cleaners!!! The owner charged me more for cleaning a t-shirt just because it had a designer label. He insisted that it was a designer shirt and wanted to charge me more even though I explained that it was just a cotton t-shirt. But what's more is that he LOST MY CLOTHES!!!!! DIDN'T REALLY APOLOGIZE AND THEN GOT MAD AT ME FOR IT. The guy is a nut job who will rob you blind then lose your clothes. DO NOT USE EARTH CLEANERS!!!!!!

0
★☆☆☆☆

Do NOT use Earth Cleaners!!! The owner charged me more for cleaning a t-shirt just because it had a designer label. He insisted that it was a designer shirt and wanted to charge me more even though I explained that it was just a cotton t-shirt. But what's more is that he LOST MY CLOTHES!!!!! DIDN'T REALLY APOLOGIZE AND THEN GOT MAD AT ME FOR IT. The guy is a nut job who will rob you blind then lose your clothes. DO NOT USE EARTH CLEANERS!!!!!!

Cons: everything

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My clothes were late, then ruined and then no apology.... the owner, David (I think he just made up a name) just stood there and ignored me until I left...after ruining my best coat.--and taking my money. No apology, no refund, nothing. He blamed the manufacturer for put the wrong washing instructions on the garment. What nerve.

0
★☆☆☆☆

My clothes were late, then ruined and then no apology.... the owner, David (I think he just made up a name) just stood there and ignored me until I left...after ruining my best coat.--and taking my money. No apology, no refund, nothing. He blamed the manufacturer for put the wrong washing instructions on the garment. What nerve.

Pros: NONE!!!

Cons: Bad service. NOT GREEN....GO TO THE BELLECLAIRE ORGANIC CLEANERS AT 156 8TH AVE (2 BLOCKS AWAY)

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Their prices are high & then on top of it, they want to add on supplementary charges for a simple dry clean...and when I asked why...the owner got extremely upset & told me to go somewhere if I didn't like it. Apparently you cannot ask any questions without practically getting thrown out.

0
★☆☆☆☆

Their prices are high & then on top of it, they want to add on supplementary charges for a simple dry clean...and when I asked why...the owner got extremely upset & told me to go somewhere if I didn't like it. Apparently you cannot ask any questions without practically getting thrown out.

Pros: location

Cons: terrible customer service

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horrid...ruined my clothes!!!!!!!!!! bad service, bad service, bad everything....go elsewhere...anywhere

0
★☆☆☆☆

horrid...ruined my clothes!!!!!!!!!! bad service, bad service, bad everything....go elsewhere...anywhere

Pros: none

Cons: everything

.

HORRIBLE!!!! I THOUGHT THEY WERE GREEN...BUT THEY WHEN I ASKED THEY DIDNT KNOW WHAT 'GREEN' WAS!!!! THERE IS EVEN A SIGN IN THE CLEANERS THAT SAYS THEY USE PERC. They are 2X the price as every other cleaner (I mistakenly thought from the name they were green) What a disaster....AND--THEY RUINED MY ALL MY CLOTHES AND BLAMED THE MANUFACTURERS!!!!!!!!!!!!!!!!

0
★☆☆☆☆

HORRIBLE!!!! I THOUGHT THEY WERE GREEN...BUT THEY WHEN I ASKED THEY DIDNT KNOW WHAT 'GREEN' WAS!!!! THERE IS EVEN A SIGN IN THE CLEANERS THAT SAYS THEY USE PERC. They are 2X the price as every other cleaner (I mistakenly thought from the name they were green) What a disaster....AND--THEY RUINED MY ALL MY CLOTHES AND BLAMED THE MANUFACTURERS!!!!!!!!!!!!!!!!

Pros: NONE

Cons: RUDE OVERPRICED NOT HONEST

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Rude, defensive. Untrustworthy. All talk. The owner of this cleaner tries quite hard to impress the fact that he caters only to the highest clientele. Hard to believe that any member of the Trump clan would go to this cleaner as I was told. I had a Canadian Goose down winter jacket cleaned here by desperation because it was the closest cleaner. I know that many cleaners will not work with down materials. Upon pick up 3 full days later) the coat was still damp, the down noticebly thinner and clumped which made me worry something was wrong. If this had been explained to be the norm with down I would have been appeased. However, instead the owner became rude and defensive. Since Earth cleaners offers no guarantee I only had more cause to worry. Instead, the man I dealt with became extremely defensive, try to brush me off and continued explaining how he only deals with the best clients (insinuating I was not one of them. I work with actual high end fashion clients daily). I was visibly upset at the thought of losing this jacket (costing over $500). He then was rude enough to tell me he treats jackets over $1000. Bottom line: if you are looking for a cleaner you can trust, Earth Cleaners is not the place. it would be best for Earth Cleaners to invest in better quality service and customer service in stead of rude lip service.

0
★☆☆☆☆

Rude, defensive. Untrustworthy. All talk. The owner of this cleaner tries quite hard to impress the fact that he caters only to the highest clientele. Hard to believe that any member of the Trump clan would go to this cleaner as I was told. I had a Canadian Goose down winter jacket cleaned here by desperation because it was the closest cleaner. I know that many cleaners will not work with down materials. Upon pick up 3 full days later) the coat was still damp, the down noticebly thinner and clumped which made me worry something was wrong. If this had been explained to be the norm with down I would have been appeased. However, instead the owner became rude and defensive. Since Earth cleaners offers no guarantee I only had more cause to worry. Instead, the man I dealt with became extremely defensive, try to brush me off and continued explaining how he only deals with the best clients (insinuating I was not one of them. I work with actual high end fashion clients daily). I was visibly upset at the thought of losing this jacket (costing over $500). He then was rude enough to tell me he treats jackets over $1000. Bottom line: if you are looking for a cleaner you can trust, Earth Cleaners is not the place. it would be best for Earth Cleaners to invest in better quality service and customer service in stead of rude lip service.

Pros: location

Cons: customer service, quality

 

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