Pronto Pizza

★☆☆☆☆
  • 114 Liberty St Fl 1

    New York, NY 10006

    Map & Directions
  • 212-374-9595

About Pronto Pizza

Hours
Monday 9:00 AM - 9:00 PM Tuesday 9:00 AM - 9:00 PM Wednesday 9:00 AM - 9:00 PM Thursday 9:00 AM - 9:00 PM Friday 9:00 AM - 9:00 PM Saturday 9:00 AM - 9:00 PM Sunday 9:00 AM - 9:00 PM

Food

Food
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honesty, I don't even know where to begin. I ordered a pizza for 7:00 PM on a Tuesday night, I live about 100 yards away. About 7:45 I called to inquire where my pizza was (I had placed my order at 4;00 PM, plenty of time to prep right?). The guy who answered the phone was rude beyond belief, I could not believe it, I was just asking why I did not get my pizza and he was so rude and HUNG UP ON ME. I had to call back to see if they were even going to deliver. I asked for something free and he said no way, I said I'd like to be compensated for how late you are - oh and by the way - you're called PRONTO pizza, but I ordered for 45 minutes ago, and nothing. Hung up on me again - I was never rude and I seriously could not believe he did this - I have never in my 10 years in NYC had such terrible service. Pizza arrived, finally, 1:15 hours late - cold, and really sucked. Garlic bread was a joke, not even fresh garlic and no butter, yuck. I would never recommend this place, it was a nightmare, terrible service, so rude, and disgusting food! Pls stay away!

0
★☆☆☆☆

honesty, I don't even know where to begin. I ordered a pizza for 7:00 PM on a Tuesday night, I live about 100 yards away. About 7:45 I called to inquire where my pizza was (I had placed my order at 4;00 PM, plenty of time to prep right?). The guy who answered the phone was rude beyond belief, I could not believe it, I was just asking why I did not get my pizza and he was so rude and HUNG UP ON ME. I had to call back to see if they were even going to deliver. I asked for something free and he said no way, I said I'd like to be compensated for how late you are - oh and by the way - you're called PRONTO pizza, but I ordered for 45 minutes ago, and nothing. Hung up on me again - I was never rude and I seriously could not believe he did this - I have never in my 10 years in NYC had such terrible service. Pizza arrived, finally, 1:15 hours late - cold, and really sucked. Garlic bread was a joke, not even fresh garlic and no butter, yuck. I would never recommend this place, it was a nightmare, terrible service, so rude, and disgusting food! Pls stay away!

Pros: None - this place is all around terrible

Cons: Service is terribly rude, upsetting really. Food is terrible. SLOW service.

 

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