Heights Historic Window & Door

★★★★☆

About Heights Historic Window & Door

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Home & Garden

Home & Garden
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Walker Brothers Ltd

79 School House Rd Baileyton, AL

4.3333 3
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Don't we go to window companies because, as brokers, they should be able to make recommendations about good windows? Historic Heights came, saw and blew it. The window they ordered 1) arrived initially flawed and they had to return it and

3
★★★★★

Don't we go to window companies because, as brokers, they should be able to make recommendations about good windows? Historic Heights came, saw and blew it. The window they ordered 1) arrived initially flawed and they had to return it and

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I have used Heights Historic Window & Doors several times for door & Window Replacement. Pat is a joy to deal with & his men are such a pleasure on the install end with dust control & details. I am surprized by such a negative comment. Are his men installing the product? We had no such unpleasentries & when we did have any issues they were resolved quickly & efficiently.

There pricing was also better than most & the service has been excellent. They work mainly in Brooklyn.
I would use them again .

2
★★★★★

I have used Heights Historic Window & Doors several times for door & Window Replacement. Pat is a joy to deal with & his men are such a pleasure on the install end with dust control & details. I am surprized by such a negative comment. Are his men installing the product? We had no such unpleasentries & when we did have any issues they were resolved quickly & efficiently.

There pricing was also better than most & the service has been excellent. They work mainly in Brooklyn.
I would use them again .

Pros: Polite & detail oriented. Quality work with fair pricing. Problem solvers

Cons: product sometimes had back-order issues

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Have waited 46 weeks (and counting) for doors that were supposed to take 8-12 weeks. Doors were delivered not-as-ordered twice so far (and both times only after long delays). All paid in advance, of course.

1
★★☆☆☆

Have waited 46 weeks (and counting) for doors that were supposed to take 8-12 weeks. Doors were delivered not-as-ordered twice so far (and both times only after long delays). All paid in advance, of course.

Pros: Pleasant on phone -- when they answer

Cons: can't get the order right, service, responsiveness

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