Ray Laks

★★★★★
  • 100 Orchard Park Rd

    West Seneca, NY 14224

    Map & Directions
  • 716-824-6300

4.7647 17
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I just love it here.The Willy Wonka-type atmosphere draws me back time and time again. I literally cannot stay away.

2
★★★★★

I just love it here.The Willy Wonka-type atmosphere draws me back time and time again. I literally cannot stay away.

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I went to Ray Laks Honda in West Seneca and was pleased to find a place where buying a car didn't feel like an opportunity for me to get swindled or to be snickered at because of my lack of car knowledge. Everyone was smiling. I was immediately taken care of and at the end of an hour, I knew that I would be buying a car from them.

2
★★★★★

I went to Ray Laks Honda in West Seneca and was pleased to find a place where buying a car didn't feel like an opportunity for me to get swindled or to be snickered at because of my lack of car knowledge. Everyone was smiling. I was immediately taken care of and at the end of an hour, I knew that I would be buying a car from them.

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Had a great experience at the dealership. Friendly service from everyone, including the General Sales Manager Michael Laks. I did get more for my trade then I did expect and the pricing that was giving to me thru email was accurate. Every other dealership in the area did not give accurate pricing on line. It was like a bait and switch. Ray Laks was the only one that gave accurate pricing. Joe Grimaldi is the Internet Sales Manager and he was friendly and responded quickly. He is very helpful and answered all of my questions before I came in. Mark Maloney showed me the car and did the paperwork. Great experience and will definatly be a customer for life!

2
★★★★★

Had a great experience at the dealership. Friendly service from everyone, including the General Sales Manager Michael Laks. I did get more for my trade then I did expect and the pricing that was giving to me thru email was accurate. Every other dealership in the area did not give accurate pricing on line. It was like a bait and switch. Ray Laks was the only one that gave accurate pricing. Joe Grimaldi is the Internet Sales Manager and he was friendly and responded quickly. He is very helpful and answered all of my questions before I came in. Mark Maloney showed me the car and did the paperwork. Great experience and will definatly be a customer for life!

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As always excellent service.

2
★★★★★

As always excellent service.

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The service writer, the completeness of the work performed on my vehicle and the over all service left me completely satisfied.

2
★★★★★

The service writer, the completeness of the work performed on my vehicle and the over all service left me completely satisfied.

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The Service Writer who assisted me on my visit to Ray Laks was completely satisfactory.

2
★★★★★

The Service Writer who assisted me on my visit to Ray Laks was completely satisfactory.

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Excellent. The Service Dept. does a great job.

2
★★★★★

Excellent. The Service Dept. does a great job.

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I was very satisfied with my overall service experience at Ray Laks.

2
★★★★★

I was very satisfied with my overall service experience at Ray Laks.

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Prompt, courteous and professional

2
★★★★★

Prompt, courteous and professional

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Overall everything was completed as promised, loaner was clean and ready and the Service Writer, Chris did and excellent job!! Service Tech caught an issue with the Water Pump and will replace this week under warranty.

2
★★★★★

Overall everything was completed as promised, loaner was clean and ready and the Service Writer, Chris did and excellent job!! Service Tech caught an issue with the Water Pump and will replace this week under warranty.

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Service associates were very professional, helpful and performed the
work in a very timely fashion

2
★★★★★

Service associates were very professional, helpful and performed the
work in a very timely fashion

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As usual, bringing our Honda cars to Ray Laks was a pleasure, since the service was conducted exactly as promised, on time, and at the price quoted.

2
★★★★★

As usual, bringing our Honda cars to Ray Laks was a pleasure, since the service was conducted exactly as promised, on time, and at the price quoted.

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I was satisfied that I could have my car serviced quickly and with a helpful attitude.

2
★★★★★

I was satisfied that I could have my car serviced quickly and with a helpful attitude.

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Highest expectations; highest marks for service

2
★★★★★

Highest expectations; highest marks for service

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I had no problems, everything seemed to go smoothly.

2
★★★★★

I had no problems, everything seemed to go smoothly.

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Oil change and required service at 700 miles was performed to satisfaction.

2
★★★★★

Oil change and required service at 700 miles was performed to satisfaction.

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Bad salespeople, bad prices, untrustworthy. We tried to buy from here but they do not deal in reality.

0
★☆☆☆☆

Bad salespeople, bad prices, untrustworthy. We tried to buy from here but they do not deal in reality.

Pros: None

Cons: All

More about Ray Laks

Factory Trained Honda Service - the only Honda dealership in Western NY with two Honda Certified Master Technicians Buffalo's Honda Parts Authority Buffalo's First and Most Respected Honda Dealer

 

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