Capital One Bank

★☆☆☆☆
  • 594 Broadway # 201

    New York, NY 10012

    Map & Directions
  • 212-226-0754

About Capital One Bank

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  • Banks
  • Credit & Collections
  • Loans
Details
  • ATM

Finance

Finance
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Don't use to North Fork Bank. They tried to charge me $15 Undeliverable Mail Fees even though I was receiving all of my statements and bank correspondence. Yes, that's right. $15 each month for mail that they said wasn't being delivered, even though I was receiving all of my mail from them. When I called to correct them, they snottily lectured me and acted like I was the one at fault. Gotta love being yelled at by customer service when it's their mistake.

Long story short, consistently poor service, hidden fees, and a whole lot of inconvenience. This was the last straw after years of poor service.

0
★☆☆☆☆

Don't use to North Fork Bank. They tried to charge me $15 Undeliverable Mail Fees even though I was receiving all of my statements and bank correspondence. Yes, that's right. $15 each month for mail that they said wasn't being delivered, even though I was receiving all of my mail from them. When I called to correct them, they snottily lectured me and acted like I was the one at fault. Gotta love being yelled at by customer service when it's their mistake.

Long story short, consistently poor service, hidden fees, and a whole lot of inconvenience. This was the last straw after years of poor service.

Cons: terrible service, hidden fees

 

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