Sassouni Management

★★★★★

About Sassouni Management

Hours
Mon-Fri 9am-5pm

Real Estate

Real Estate
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Sassouni Management is definitely a company that I look forwarding to staying within if I decide to relocate. The assistant property manager Shivani is very attentive and adequately takes care of any service issue that arose during my

3
★★★★★

Sassouni Management is definitely a company that I look forwarding to staying within if I decide to relocate. The assistant property manager Shivani is very attentive and adequately takes care of any service issue that arose during my

.

Do business with Sassouni if you want to be falsely accused of crime and otherwise violating your lease and be pushed out of your apartment.\r
\r
End of lease approaching, called to discuss renewal, was told we (I or my roommates) had

3
★★★★★

Do business with Sassouni if you want to be falsely accused of crime and otherwise violating your lease and be pushed out of your apartment.\r
\r
End of lease approaching, called to discuss renewal, was told we (I or my roommates) had

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Not a fan. Made several calls to get a copy of the executed lease and was met with complete contempt by the receptionist. Have yet to get a lease, but did get a bill showing that I owe back rent for $500/month more than what we agreed

3
★★★★★

Not a fan. Made several calls to get a copy of the executed lease and was met with complete contempt by the receptionist. Have yet to get a lease, but did get a bill showing that I owe back rent for $500/month more than what we agreed

.

I don't know what to say about this management. In some cases, they do things fast and efficient, but there are too many problems in the building. Heat, hot water, water leak etc. I'm not sure the building is just too old, or their care is

3
★★★★★

I don't know what to say about this management. In some cases, they do things fast and efficient, but there are too many problems in the building. Heat, hot water, water leak etc. I'm not sure the building is just too old, or their care is

.

No way there are any positive reviews here that are real. Several years ago Raphael, who does not get to work before noon on his best day, decided to put this white guy named Allen up front as the phone monkey so people can't get to him.

3
★★★★★

No way there are any positive reviews here that are real. Several years ago Raphael, who does not get to work before noon on his best day, decided to put this white guy named Allen up front as the phone monkey so people can't get to him.

.

Additionally, the apartment I rented leaked water from the walls and ceiling because it was a single layer of brick. Winter was incredibly cold due to this. The water damaged several pieces of my furniture, and when I contacted the company

3
★★★★★

Additionally, the apartment I rented leaked water from the walls and ceiling because it was a single layer of brick. Winter was incredibly cold due to this. The water damaged several pieces of my furniture, and when I contacted the company

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Been a tenant of theirs for many years. While they're not going to offer any free lunches or cuddles, they're decent, honest people and good landlords who keep up their buildings. You have to sometimes stay on them for stuff but they make

3
★★★★★

Been a tenant of theirs for many years. While they're not going to offer any free lunches or cuddles, they're decent, honest people and good landlords who keep up their buildings. You have to sometimes stay on them for stuff but they make

.

This is probably the worst company i have ever dealt with.
unproffesional, unresponsive, borderline criminals. Do NOT rent any apartmentthru them, you will regret it.

3
★★★★★

This is probably the worst company i have ever dealt with.
unproffesional, unresponsive, borderline criminals. Do NOT rent any apartmentthru them, you will regret it.

.

The first thing that really bothers me about this company is that everyone who works there is completely condescending and rude. So calling them with any questions or problem always turns out to be an awful experience. Secondly, throughout

3
★★★★★

The first thing that really bothers me about this company is that everyone who works there is completely condescending and rude. So calling them with any questions or problem always turns out to be an awful experience. Secondly, throughout

.

I don't know how these people run a business. They are completely rude, unhelpful and unprofessional.\r
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I wouldn't re-sign a lease with them if they were giving it away for free.\r
\r
Not worth dealing with these crooks when their

3
★★★★★

I don't know how these people run a business. They are completely rude, unhelpful and unprofessional.\r
\r
I wouldn't re-sign a lease with them if they were giving it away for free.\r
\r
Not worth dealing with these crooks when their

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I lived in a Sassouni-managed building in the East Village. Don't pay attention to positive reviews. If your standard for management companies in this city is "they didn't make my life totally miserable" then you've got the tenant

3
★★★★★

I lived in a Sassouni-managed building in the East Village. Don't pay attention to positive reviews. If your standard for management companies in this city is "they didn't make my life totally miserable" then you've got the tenant

.

I would not typically write a review on this site, but the overwhelming amount of horrible reviews about Sassouni are disturbing and I felt the need to say something. When I was getting ready to sign my lease two years ago, I too Googled

3
★★★★★

I would not typically write a review on this site, but the overwhelming amount of horrible reviews about Sassouni are disturbing and I felt the need to say something. When I was getting ready to sign my lease two years ago, I too Googled

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If citysearch would let me I'd give this company NO stars.

Sassouni Management lacks communication, integrity and NO respect for it's tenants.

Ambi is rude, unhelpful and defensive.

By the way the current website that comes up for

3
★★★★★

If citysearch would let me I'd give this company NO stars.

Sassouni Management lacks communication, integrity and NO respect for it's tenants.

Ambi is rude, unhelpful and defensive.

By the way the current website that comes up for

.

I am forced to move again after 1 year in a building of theirs because they indeed they are raising the rent by 20%, a $400 dollar per month increase -- equal to $4800 per year. They gave us less than 40 days notice of this. It is a

3
★★★★★

I am forced to move again after 1 year in a building of theirs because they indeed they are raising the rent by 20%, a $400 dollar per month increase -- equal to $4800 per year. They gave us less than 40 days notice of this. It is a

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All the apartments always look good at first, and then after a year they try to raise the rent at a minimum of 20%. All the good reviews are posted by Ambi & Allen themselve. They are despicable to deal and karma will be dealt to eveyone

3
★★★★★

All the apartments always look good at first, and then after a year they try to raise the rent at a minimum of 20%. All the good reviews are posted by Ambi & Allen themselve. They are despicable to deal and karma will be dealt to eveyone

.

Allen is miserable! The whole company absolutely sucks, and the people are completely useless.

3
★★★★★

Allen is miserable! The whole company absolutely sucks, and the people are completely useless.

.

In agreement with all other comments, this company deserves negative stars. It must be a job requirement for working there to be a complete jerk.\r
It has been a continuous frustration and disappointment with every communication I've had

3
★★★★★

In agreement with all other comments, this company deserves negative stars. It must be a job requirement for working there to be a complete jerk.\r
It has been a continuous frustration and disappointment with every communication I've had

.

The one star is only because you HAVE to give a rating. If I could it would be negative 100 stars. \r
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I am a current tenent and I cannot wait for my lease to expire so I NEVER have to deal with them again. \r
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Rude, nasty, unhelpful

3
★★★★★

The one star is only because you HAVE to give a rating. If I could it would be negative 100 stars. \r
\r
I am a current tenent and I cannot wait for my lease to expire so I NEVER have to deal with them again. \r
\r
Rude, nasty, unhelpful

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I have never signed up to write something before but i had to. we lived at 112 e 97th st last year and had a huge HUGE rodent infestation that lasted the entire year and they did absolutely nothing about it. I got ring worm from the mice

3
★★★★★

I have never signed up to write something before but i had to. we lived at 112 e 97th st last year and had a huge HUGE rodent infestation that lasted the entire year and they did absolutely nothing about it. I got ring worm from the mice

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Out of my 6 years in New York, living all over the city, Sassouni was by far the worst management company to deal with. Not only did we have to fight with the company to get ANYTHING fixed in the apartment but they also tried to keep the

3
★★★★★

Out of my 6 years in New York, living all over the city, Sassouni was by far the worst management company to deal with. Not only did we have to fight with the company to get ANYTHING fixed in the apartment but they also tried to keep the

.

It's nice to know that Sassouni Management is more dedicated to writing fake positive reviews for themselves on citysearch, than actually helping their tenants. We have had problems with rodents throughout the year. Ambi is rude,

3
★★★★★

It's nice to know that Sassouni Management is more dedicated to writing fake positive reviews for themselves on citysearch, than actually helping their tenants. We have had problems with rodents throughout the year. Ambi is rude,

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Ambi has been a terrific account person and I appreciate her help in attempting to resolve this matter.

3
★★★★★

Ambi has been a terrific account person and I appreciate her help in attempting to resolve this matter.

.

They are extremely unprofessional, uneducated, and rude. My building super has been MIA for months. Allen clearly hates his life, and Ambi never returns phone calls.

3
★★★★★

They are extremely unprofessional, uneducated, and rude. My building super has been MIA for months. Allen clearly hates his life, and Ambi never returns phone calls.

.

Thank you so much for your time, help, and understanding.

3
★★★★★

Thank you so much for your time, help, and understanding.

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I wanted to begin by thanking you for having so much patience with me during this difficult stretch. I appreciate that very much, as I understand it's not an easy thing to do in this economic climate. Ambi has been a terrific account

3
★★★★★

I wanted to begin by thanking you for having so much patience with me during this difficult stretch. I appreciate that very much, as I understand it's not an easy thing to do in this economic climate. Ambi has been a terrific account

.

I appreciate a successful year in a nice apartment!

3
★★★★★

I appreciate a successful year in a nice apartment!

.

I want to thank you for your understanding and willingness to work with us. We aspire to be among your valued tenants and we appreciate that Sassouni is providing us with the opportunity to prove our merit.

3
★★★★★

I want to thank you for your understanding and willingness to work with us. We aspire to be among your valued tenants and we appreciate that Sassouni is providing us with the opportunity to prove our merit.

.

Thank you so much for a wonderful first NYC apartment experience. My roommate and I will continue to try and rent from the apartments in all of your buildings. We look forward to working with you in the future.

3
★★★★★

Thank you so much for a wonderful first NYC apartment experience. My roommate and I will continue to try and rent from the apartments in all of your buildings. We look forward to working with you in the future.

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It has been a pleasure working with you and Sassouni Management these last 18 months, and I sincerely hope it continues for years to come. Thank You

3
★★★★★

It has been a pleasure working with you and Sassouni Management these last 18 months, and I sincerely hope it continues for years to come. Thank You

.

Yes, the apartment itself was a deal that I couldn't pass up, but the building itself was very neglected. The hallways always smelled atrocious and looked dingy. Roaches and rodents were not uncommon - including inside the apartment.
The

3
★★★★★

Yes, the apartment itself was a deal that I couldn't pass up, but the building itself was very neglected. The hallways always smelled atrocious and looked dingy. Roaches and rodents were not uncommon - including inside the apartment.
The

.

I'm one of Sassouni tenant on E10th St. Its been a pleasure to rent, to live and deal with them. as someone who lives in the East Village for the past 10 years i can tell you that the yare GREAT!!!!. never increase the rent crazy (like

3
★★★★★

I'm one of Sassouni tenant on E10th St. Its been a pleasure to rent, to live and deal with them. as someone who lives in the East Village for the past 10 years i can tell you that the yare GREAT!!!!. never increase the rent crazy (like

.

During mid December we signed a one year lease. Since then it has been a great experience. Their have been no maintenance problems and our rent has always been paid on time or early. The apartment is wonderful and we love the area.

3
★★★★★

During mid December we signed a one year lease. Since then it has been a great experience. Their have been no maintenance problems and our rent has always been paid on time or early. The apartment is wonderful and we love the area.

.

We very much enjoyed our time with Sassouni and are sad to go. Thank you for five years of professionalism and courtesy. We wish you the best with the new tenants.

3
★★★★★

We very much enjoyed our time with Sassouni and are sad to go. Thank you for five years of professionalism and courtesy. We wish you the best with the new tenants.

.

Thanks so much for a great year in the apartment and to Bill who has been a wonderful Super. Another thanks to Alan at Sassouni for his suggestions with studio and one bedroom apartments as it is much appreciated.

3
★★★★★

Thanks so much for a great year in the apartment and to Bill who has been a wonderful Super. Another thanks to Alan at Sassouni for his suggestions with studio and one bedroom apartments as it is much appreciated.

.

We were in our apartment for 2 years - the first year went smoothly, the second year was a horror. The super and the management company could not have cared less about the infestation of rodents and really large rodents surrounding the building due to lack of proper garbage handling, lack/inconsistency of heat/hot water and numerous other issues. Ambi is one of the most unprofessional people I have ever had to deal with; she refuses to hear the tenants side of the story, and is an extremely confrontational person (its hard enough to decipher what she is saying when she's calm). I would NEVER live in another apartment owned by Sassouni. Even the vendors in our building are amazed at how poorly the building is run. Read the blogs - there are many postings about how bad the Sassouni experience may get.

0
★☆☆☆☆

We were in our apartment for 2 years - the first year went smoothly, the second year was a horror. The super and the management company could not have cared less about the infestation of rodents and really large rodents surrounding the building due to lack of proper garbage handling, lack/inconsistency of heat/hot water and numerous other issues. Ambi is one of the most unprofessional people I have ever had to deal with; she refuses to hear the tenants side of the story, and is an extremely confrontational person (its hard enough to decipher what she is saying when she's calm). I would NEVER live in another apartment owned by Sassouni. Even the vendors in our building are amazed at how poorly the building is run. Read the blogs - there are many postings about how bad the Sassouni experience may get.

Cons: everything

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Dear review writers,

Ambi and Sassouni Managment have always been honest, supportive, communicative and have handled the repairs system for our apartments in a descent 2-4 day turn around when it is an emergency, the super or a repair person can be contacted immediately. I have had numerous repairs done to my rnovated apartment over 8 years. I have had issues with the boiler but as one changes vendors due to poor srvice records then it is all getting more efficient. I too have issue with insects in the buildings and we all know the insect man comes twice a month so direct him well. I know that in complaining, nothing ever gets done if you are not considerate. Ambi is a smart, young, intelligent woman whom has always tried to return my calls on time, and is direct and to the point however we are all different. I have repairs that need to happen in my apartment but the chap I like is on vacation. I know Ambi and Rafael Sassouni would always support, advise and assist me in any way possible.

I have been their tenant for 8.5 years and will always be loyal to them.

Thank You

Warm Wishes!!

James

2
★★★★☆

Dear review writers,

Ambi and Sassouni Managment have always been honest, supportive, communicative and have handled the repairs system for our apartments in a descent 2-4 day turn around when it is an emergency, the super or a repair person can be contacted immediately. I have had numerous repairs done to my rnovated apartment over 8 years. I have had issues with the boiler but as one changes vendors due to poor srvice records then it is all getting more efficient. I too have issue with insects in the buildings and we all know the insect man comes twice a month so direct him well. I know that in complaining, nothing ever gets done if you are not considerate. Ambi is a smart, young, intelligent woman whom has always tried to return my calls on time, and is direct and to the point however we are all different. I have repairs that need to happen in my apartment but the chap I like is on vacation. I know Ambi and Rafael Sassouni would always support, advise and assist me in any way possible.

I have been their tenant for 8.5 years and will always be loyal to them.

Thank You

Warm Wishes!!

James

.

My wife lived up in a Sassouni-managed building at 97th Street for 10 years; I lived there for 3 years, and moved in two years before we got married. Suffice it to say that Sassouni Management is the worst company I've ever dealt with. Ambi in particular was a royal nuisance, running the gamut from incompetent to outright rude and insulting. I'll start with the building: poorly maintained, plagued with insects during the summer, at least 10 days a year without hot water due to "emergency servicing" of the boiler, lack of adequate heating during the winter, and leaks that allowed water to cascade through the roof (above the 5th floor) and pool in each hallway down to the 3rd floor. The tiles in the hallway walls and floor are cracked, the walls aren't able to hold screws (even with anchors in place), and there's raw plaster patches and uncovered holes in the wall all over the place. As far as the management office staff go, Ambi is awful. Soon after I got married, my wife called and asked that my name be added to the lease. Ambi told her, rather rudely, that Sassouni Management "doesn't add people to [the] lease" and hung up. Never mind the fact that my wife and I had already done the legwork and found the exact law, code and section number indicating that they are, by law, REQUIRED to add a spouse's name to the lease after being notified in writing. So we contacted the appropriate branch of NYC government, sent Sassouni a certified letter with our request and waited 30 days for them to (fail to) respond. At that point the NYC tenant advocacy department took over ... two months later, we received a copy of the judgment, ordering Sassouni to add our names to the lease immediately. Even when we wanted to move out, Ambi proved to be incompetant. When I asked her for a number to fax some info to, she gave me the _phone_ number. The receptionist who screened her calls ended up getting me the info I needed. Summary: Sassouni are slum lords. AVOID

0
★☆☆☆☆

My wife lived up in a Sassouni-managed building at 97th Street for 10 years; I lived there for 3 years, and moved in two years before we got married. Suffice it to say that Sassouni Management is the worst company I've ever dealt with. Ambi in particular was a royal nuisance, running the gamut from incompetent to outright rude and insulting. I'll start with the building: poorly maintained, plagued with insects during the summer, at least 10 days a year without hot water due to "emergency servicing" of the boiler, lack of adequate heating during the winter, and leaks that allowed water to cascade through the roof (above the 5th floor) and pool in each hallway down to the 3rd floor. The tiles in the hallway walls and floor are cracked, the walls aren't able to hold screws (even with anchors in place), and there's raw plaster patches and uncovered holes in the wall all over the place. As far as the management office staff go, Ambi is awful. Soon after I got married, my wife called and asked that my name be added to the lease. Ambi told her, rather rudely, that Sassouni Management "doesn't add people to [the] lease" and hung up. Never mind the fact that my wife and I had already done the legwork and found the exact law, code and section number indicating that they are, by law, REQUIRED to add a spouse's name to the lease after being notified in writing. So we contacted the appropriate branch of NYC government, sent Sassouni a certified letter with our request and waited 30 days for them to (fail to) respond. At that point the NYC tenant advocacy department took over ... two months later, we received a copy of the judgment, ordering Sassouni to add our names to the lease immediately. Even when we wanted to move out, Ambi proved to be incompetant. When I asked her for a number to fax some info to, she gave me the _phone_ number. The receptionist who screened her calls ended up getting me the info I needed. Summary: Sassouni are slum lords. AVOID

Pros: Cheap rent.

Cons: Poorly maintained building, incompetent management officers (aka Ambi).

.

I have had many apartments in the city and Sassouni Management definitely has been the best for customer service. Any problems or issues I have had with my apt they were very responsive to. Even during the yearly renegotiated lease, the experience was not stressful and required little time and paperwork. If you happen to go to the office ask for Ambi, she is very helpful and very nice. She is efficient and easy going. Overall, a good company and good friendly people working for them.

2
★★★★★

I have had many apartments in the city and Sassouni Management definitely has been the best for customer service. Any problems or issues I have had with my apt they were very responsive to. Even during the yearly renegotiated lease, the experience was not stressful and required little time and paperwork. If you happen to go to the office ask for Ambi, she is very helpful and very nice. She is efficient and easy going. Overall, a good company and good friendly people working for them.

Pros: Friendly People

Cons: Office waiting room is a prison cell

Review Partner
.

Ambi has been a terrific account person and I appreciate her help in attempting to resolve this matter.

2
★★★★★

Ambi has been a terrific account person and I appreciate her help in attempting to resolve this matter.

.

Thank you so much for your time, help, and understanding.

2
★★★★★

Thank you so much for your time, help, and understanding.

.

I wanted to begin by thanking you for having so much patience with me during this difficult stretch. I appreciate that very much, as I understand it's not an easy thing to do in this economic climate. Ambi has been a terrific account

2
★★★★★

I wanted to begin by thanking you for having so much patience with me during this difficult stretch. I appreciate that very much, as I understand it's not an easy thing to do in this economic climate. Ambi has been a terrific account

.

I appreciate a successful year in a nice apartment!

2
★★★★★

I appreciate a successful year in a nice apartment!

.

I want to thank you for your understanding and willingness to work with us. We aspire to be among your valued tenants and we appreciate that Sassouni is providing us with the opportunity to prove our merit.

2
★★★★★

I want to thank you for your understanding and willingness to work with us. We aspire to be among your valued tenants and we appreciate that Sassouni is providing us with the opportunity to prove our merit.

.

It has been a pleasure working with you and Sassouni Management these last 18 months, and I sincerely hope it continues for years to come. Thank You

2
★★★★★

It has been a pleasure working with you and Sassouni Management these last 18 months, and I sincerely hope it continues for years to come. Thank You

.

I had a problem with my toilet a few nights ago at 4:00 AM! The Super was there in a flash!The next day I had a new toilet replaced in the bathroom by the time got home from work.I was amazed. Ambi has always been extremely responsive, too.

2
★★★★★

I had a problem with my toilet a few nights ago at 4:00 AM! The Super was there in a flash!The next day I had a new toilet replaced in the bathroom by the time got home from work.I was amazed. Ambi has always been extremely responsive, too.

.

Sassouni Management is a great company and I do not know what some of these reviews are talking about. Of course there are occasional problems with the apartment or in the building but such things are always taken care of as soon as the

2
★★★★★

Sassouni Management is a great company and I do not know what some of these reviews are talking about. Of course there are occasional problems with the apartment or in the building but such things are always taken care of as soon as the

.

I'm one of Sassouni tenant on E10th St. Its been a pleasure to rent, to live and deal with them. as someone who lives in the East Village for the past 10 years i can tell you that the yare GREAT!!!!. never increase the rent crazy (like

2
★★★★★

I'm one of Sassouni tenant on E10th St. Its been a pleasure to rent, to live and deal with them. as someone who lives in the East Village for the past 10 years i can tell you that the yare GREAT!!!!. never increase the rent crazy (like

.

I have been living in Sassouni buildings for years now. I could not be happier with my apartment, my rent (relatively in the nyc market), and the people who work there. BITA is a great and definitely brilliant asset to this company and

2
★★★★★

I have been living in Sassouni buildings for years now. I could not be happier with my apartment, my rent (relatively in the nyc market), and the people who work there. BITA is a great and definitely brilliant asset to this company and

.

During mid December we signed a one year lease. Since then it has been a great experience. Their have been no maintenance problems and our rent has always been paid on time or early. The apartment is wonderful and we love the area.

2
★★★★★

During mid December we signed a one year lease. Since then it has been a great experience. Their have been no maintenance problems and our rent has always been paid on time or early. The apartment is wonderful and we love the area.

.

Though I can't speak for anyone else's experiences, I was quite surprised to read some of the reviews on citysearch regarding sassouni management. I just resigned my lease for a second year in my east village 1 bedroom aparrment. Firstly,

2
★★★★★

Though I can't speak for anyone else's experiences, I was quite surprised to read some of the reviews on citysearch regarding sassouni management. I just resigned my lease for a second year in my east village 1 bedroom aparrment. Firstly,

.

We very much enjoyed our time with Sassouni and are sad to go. Thank you for five years of professionalism and courtesy. We wish you the best with the new tenants.

2
★★★★★

We very much enjoyed our time with Sassouni and are sad to go. Thank you for five years of professionalism and courtesy. We wish you the best with the new tenants.

.

Thank you so much for a wonderful first NYC apartment experience. My roommate Amanda Sayles, and I will continue to try and rent the apartments in all of your buildings. We look forward to working with you in the future.

2
★★★★★

Thank you so much for a wonderful first NYC apartment experience. My roommate Amanda Sayles, and I will continue to try and rent the apartments in all of your buildings. We look forward to working with you in the future.

.

Thank you so much for everything over the past year.

2
★★★★★

Thank you so much for everything over the past year.

 

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