Firm Fitness

★★☆☆☆
  • 295 Montauk Hwy

    Speonk, NY 11972

    Map & Directions
  • 631-325-9600

About Firm Fitness

Categories

Sports & Recreation

Sports & Recreation
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2.0 3
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Terrible. VERY bad experience here. Watch out for people who represent themselves as trainers and 'take the money and run' ......Literally. Want to give no stars.

1
★☆☆☆☆

Terrible. VERY bad experience here. Watch out for people who represent themselves as trainers and 'take the money and run' ......Literally. Want to give no stars.

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.

What started out to be a poor experience turned out to be a satisfied one.
I think you just need to be patient in dealing with the front desk. However, I do feel it's all about the money.
Summer memberships arent' explained fully.
BUT I haven't found any other place that offers what they do.
Classes and instructors are very good.

4
★★★★☆

What started out to be a poor experience turned out to be a satisfied one.
I think you just need to be patient in dealing with the front desk. However, I do feel it's all about the money.
Summer memberships arent' explained fully.
BUT I haven't found any other place that offers what they do.
Classes and instructors are very good.

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.

Bad attitude of owner put me off this place. Nice facility and nice staff but poor customer service. Very unhappy with resolution of membership inquiry. Never return

1
★☆☆☆☆

Bad attitude of owner put me off this place. Nice facility and nice staff but poor customer service. Very unhappy with resolution of membership inquiry. Never return

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Business Response:

Unhappy Dear Liz H, I am very disappointed that your membership inquiry was not handled well by either me or my staff. I would like the opportunity to speak with you about your experience. Please contact me, Susan Pierce, at The Firm Fitness, 631-325-9600, so that I may understand what made you so unhappy. Best regards, Susan
 

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