PETSMART

★★★☆☆
Find all of your pet supplies at your neighborhood PetSmart store.
  • 501 Frank Sottile Blvd

    Kingston, NY 12401

    Map & Directions
2.6667 3
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PET SMART IN KINGSTON - ABSOLUTELY THE WORST ADVISE - DO NOT UNDER ANY CIRCUMSTANCES TAKE YOUR PET HERE!! I TOOK MY LITTLE MALTESE HERE FOR A HAIRCUT THEY SHAVED HER FUR SO CLOSE THAT SHE GOT HUGE PURPLE BRUSES UNDER HER SKIN AND DIED A

3
★★★★★

PET SMART IN KINGSTON - ABSOLUTELY THE WORST ADVISE - DO NOT UNDER ANY CIRCUMSTANCES TAKE YOUR PET HERE!! I TOOK MY LITTLE MALTESE HERE FOR A HAIRCUT THEY SHAVED HER FUR SO CLOSE THAT SHE GOT HUGE PURPLE BRUSES UNDER HER SKIN AND DIED A

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The tropical fish selection is full of fish that no beginning "aquarist" should ever buy, with perhaps the exception of the gold fish. And even them I would not purchase from this store. I bought a Dwarf Gourami from this store who looked extremely healthy at the store. I brought her home and within 3 weeks she was dead. It was absolutely horrible to watch. Big stores like this buy their fish from hatcheries that keep the fish in an antibacterial/ antibiotic solution which keeps them alive at the fish store and for a week or two after you buy them, but after that first weeks is up and the solution wears off your fish cannot breath and lays prostrate at the bottom of the tank, shedding its scales, and gulping for air. Horrible experience. So while they may look healthy at the store, beware. We were up for hours trying to resuscitate our fish doing everything possible. Meanwhile the remaining 10 other fish we bought from Sue's Zoo in New Paltz have survived no problem.

1
★☆☆☆☆

The tropical fish selection is full of fish that no beginning "aquarist" should ever buy, with perhaps the exception of the gold fish. And even them I would not purchase from this store. I bought a Dwarf Gourami from this store who looked extremely healthy at the store. I brought her home and within 3 weeks she was dead. It was absolutely horrible to watch. Big stores like this buy their fish from hatcheries that keep the fish in an antibacterial/ antibiotic solution which keeps them alive at the fish store and for a week or two after you buy them, but after that first weeks is up and the solution wears off your fish cannot breath and lays prostrate at the bottom of the tank, shedding its scales, and gulping for air. Horrible experience. So while they may look healthy at the store, beware. We were up for hours trying to resuscitate our fish doing everything possible. Meanwhile the remaining 10 other fish we bought from Sue's Zoo in New Paltz have survived no problem.

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This is the worst retail outlet on earth. I have never been in a place that, despite having 5-10 sales associates standing around, they will NOT open another line to help check people out. So even if you have ten people in front of you, they don't open another line and the people working the check-out counters are slow as molasses. There's no supervision there and people just waste your time. They are the laziest people I have ever seen, and unfortunately for me, my dog's food is only carried there as opposed to normal stores. Every time I have to go in there, I DREAD it. If you're in a rush, your dog is better off starving so you can drive somewhere else or return the next day, because waiting in line for 20 years will only make your day worse.

0
★☆☆☆☆

This is the worst retail outlet on earth. I have never been in a place that, despite having 5-10 sales associates standing around, they will NOT open another line to help check people out. So even if you have ten people in front of you, they don't open another line and the people working the check-out counters are slow as molasses. There's no supervision there and people just waste your time. They are the laziest people I have ever seen, and unfortunately for me, my dog's food is only carried there as opposed to normal stores. Every time I have to go in there, I DREAD it. If you're in a rush, your dog is better off starving so you can drive somewhere else or return the next day, because waiting in line for 20 years will only make your day worse.

Pros: Good selection of products.

Cons: Worst service ON EARTH. Indifferent staff. No customer service.

 

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