Burton Snowboards

★★★★☆
  • 106 Spring St

    New York, NY 10012

    Map & Directions
  • 212-966-2249

Sports & Recreation

Sports & Recreation
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659 Broadway New York, NY

3.6 5
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So I walked in there and was immediately helped by this stud-muffin Derek. He was fabulous! He had a huge knowledge of the product. It was amazing. After 5 minutes I was ready go with a full setup. He even wrung me up himself. A great experience. It blew my mind. I highly reccommend stopping by to anyone into riding.

2
★★★★★

So I walked in there and was immediately helped by this stud-muffin Derek. He was fabulous! He had a huge knowledge of the product. It was amazing. After 5 minutes I was ready go with a full setup. He even wrung me up himself. A great experience. It blew my mind. I highly reccommend stopping by to anyone into riding.

Pros: Customer service, attractive employees, great product

Cons: Not enough time

.

Well I read some reviews on here that made me expect the usual crappy service I get everywhere else at the Burton store. I need a nice solid very tech jacket. So I went this Saturday.
1st off. You cant call a busy store downtown and ask them to go hunting for stuff. So discredit that review now..
Ok. So I walked in and began pawing through TONS of coats.. TONS.. Everythign they had in their thick a$$ catalog was there in most of the colors. Thats ALOT..I asked one of the younger associtates there for some help and he was quick to jump right in and get me some of the jackets I couldnt reach etc. Looked like a young kid.. rock & roll style. The look of kid that usually ignores you in other stores with a too cool attitude. Not here. Then I met Russell. He knew his Sh*t too.. Really.. Knew about the fabrics, waterproofing.. everything. very patient. I tried on a ton of coats.. And I didnt buy anyhting because they were closing and I needed more time. No big deal. I will go back instead of shopping on-line because the service was that great. And I do not live close anymore. As a matter of fact Ill be travelling from Yonkers there. Soon. BY SUBWAY!
P.S . I overheard alot of other people being helped and NOT being misled. A beginner snowboarder was moved away from a much more expensive model to something that would fit his riding and his pocket better.
P.P.S They also had a very knowledgeable female associate I overheard who could definitely help get your girlie in the correct gear.

I SWEAR TO GOD I have no friends that work there and I dont work for Burton or anything. And I never really leave reviews but I remember expecting a bad experience because of the reviews on this site and the people there changed my mind. Be back soon. thanks

2
★★★★★

Well I read some reviews on here that made me expect the usual crappy service I get everywhere else at the Burton store. I need a nice solid very tech jacket. So I went this Saturday.
1st off. You cant call a busy store downtown and ask them to go hunting for stuff. So discredit that review now..
Ok. So I walked in and began pawing through TONS of coats.. TONS.. Everythign they had in their thick a$$ catalog was there in most of the colors. Thats ALOT..I asked one of the younger associtates there for some help and he was quick to jump right in and get me some of the jackets I couldnt reach etc. Looked like a young kid.. rock & roll style. The look of kid that usually ignores you in other stores with a too cool attitude. Not here. Then I met Russell. He knew his Sh*t too.. Really.. Knew about the fabrics, waterproofing.. everything. very patient. I tried on a ton of coats.. And I didnt buy anyhting because they were closing and I needed more time. No big deal. I will go back instead of shopping on-line because the service was that great. And I do not live close anymore. As a matter of fact Ill be travelling from Yonkers there. Soon. BY SUBWAY!
P.S . I overheard alot of other people being helped and NOT being misled. A beginner snowboarder was moved away from a much more expensive model to something that would fit his riding and his pocket better.
P.P.S They also had a very knowledgeable female associate I overheard who could definitely help get your girlie in the correct gear.

I SWEAR TO GOD I have no friends that work there and I dont work for Burton or anything. And I never really leave reviews but I remember expecting a bad experience because of the reviews on this site and the people there changed my mind. Be back soon. thanks

Pros: Excellent Service.. Sick Inventory.

Cons: Ya gotta pay for your tech

.

I love Burton, the store is awesome and the stuff is great! I immediatly bought many sweaters and tees. Also the service was great, the shop assistant even gave me stickers and magazines! You can't miss this!

2
★★★★★

I love Burton, the store is awesome and the stuff is great! I immediatly bought many sweaters and tees. Also the service was great, the shop assistant even gave me stickers and magazines! You can't miss this!

.

so much potential utterly wasted - cannot see how it gets a 'best of' award. Bad merchandising, poor in-store layout and skunky windows... pretty downmarket looking in a neighborhood where you'd expect something really cool. Too bad the entire store experience is anything but... must be a bummer to be Burton with such a dog dragging it down. Cant recommend it - staff was not cool on the phone or in person. True gear selection is pretty thin.. and available sizing making it even thinner. Not worth a DT trip.

0
★☆☆☆☆

so much potential utterly wasted - cannot see how it gets a 'best of' award. Bad merchandising, poor in-store layout and skunky windows... pretty downmarket looking in a neighborhood where you'd expect something really cool. Too bad the entire store experience is anything but... must be a bummer to be Burton with such a dog dragging it down. Cant recommend it - staff was not cool on the phone or in person. True gear selection is pretty thin.. and available sizing making it even thinner. Not worth a DT trip.

.

I called to to see if they had a jacket in stock cause I'm snowboarding this weekend. They said uh "we don't do inventory checks, call us back after the holidays" Not cool. So I bought a Bonfire jacket instead somewhere else. Bad Customer service! Booooohhh Burton, NYC doesn't need your attitude. We'll see if you survive through the summer paying the rent on that location!

1
★★☆☆☆

I called to to see if they had a jacket in stock cause I'm snowboarding this weekend. They said uh "we don't do inventory checks, call us back after the holidays" Not cool. So I bought a Bonfire jacket instead somewhere else. Bad Customer service! Booooohhh Burton, NYC doesn't need your attitude. We'll see if you survive through the summer paying the rent on that location!

Pros: Decent Product, Cool Interious

Cons: Bad Service, Rude on the phone

 

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