Youngblood Disposal

★★★☆☆
  • 35 Deep Rock Rd

    Rochester, NY 14624

    Map & Directions
  • 585-254-7081

About Youngblood Disposal

Communications & Utilities

Communications & Utilities
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I have seen a few bad reviews and I understand everyone has their opinion, so I thought I should post a good review. My husband and I have had their service for over 25 years. I have had nothing but great service from the company, from the

3
★★★★★

I have seen a few bad reviews and I understand everyone has their opinion, so I thought I should post a good review. My husband and I have had their service for over 25 years. I have had nothing but great service from the company, from the

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Had to cancel my services with Young Blood due to rude and races customer service manager Rachel! She has a rude unprofessional demeanor towards customers, Young Blood does not deserve my hard earned money!!!!!

3
★★★★★

Had to cancel my services with Young Blood due to rude and races customer service manager Rachel! She has a rude unprofessional demeanor towards customers, Young Blood does not deserve my hard earned money!!!!!

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called today with a simple complaint- my recycle bins have disappeared... person I spoke to wouldn't even listen to me- but came up with the most outrageous explaination that the WIND blew my two recycle bins away... and better yet when I

3
★★★★★

called today with a simple complaint- my recycle bins have disappeared... person I spoke to wouldn't even listen to me- but came up with the most outrageous explaination that the WIND blew my two recycle bins away... and better yet when I

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Our bill go to them2 days late. They suspended service for 1 pickup (until the payment reached them). I called and said that if they are suspending service AND then they received full payment, they then owe us a refund for the pickup we never received (but paid for). Several phone calls later and requests to speak to a manager have been unanswered. They have stolen our money.

1
★☆☆☆☆

Our bill go to them2 days late. They suspended service for 1 pickup (until the payment reached them). I called and said that if they are suspending service AND then they received full payment, they then owe us a refund for the pickup we never received (but paid for). Several phone calls later and requests to speak to a manager have been unanswered. They have stolen our money.

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Our bill go to them2 days late. They suspended service for 1 pickup (until the payment reached them). I called and said that if they are suspending service AND then they received full payment, they then owe us a refund for the pickup we

3
★★★★★

Our bill go to them2 days late. They suspended service for 1 pickup (until the payment reached them). I called and said that if they are suspending service AND then they received full payment, they then owe us a refund for the pickup we

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I have to agree with the other reviews posted. Customer service is in need of major improvement. When a service is payed for, it is up to the company to follow through. We don't need your "lip service". All we ask is that you "DO YOUR JOB"!

1
★☆☆☆☆

I have to agree with the other reviews posted. Customer service is in need of major improvement. When a service is payed for, it is up to the company to follow through. We don't need your "lip service". All we ask is that you "DO YOUR JOB"!

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.

It's no wonder I'm not a customer of this company, and I would never recommend them. Their workers are rude and unprofessional. The truck that drives down my street makes it impossible on purpose to not let cars pass by. I was stuck waiting for them to move out of the way for over 5 minutes. They kept moving the truck from one side of the road to the other making it impossible to pass by them. They slowly work and laugh as you sit there waiting. Many people on my street have complained.

0
★☆☆☆☆

It's no wonder I'm not a customer of this company, and I would never recommend them. Their workers are rude and unprofessional. The truck that drives down my street makes it impossible on purpose to not let cars pass by. I was stuck waiting for them to move out of the way for over 5 minutes. They kept moving the truck from one side of the road to the other making it impossible to pass by them. They slowly work and laugh as you sit there waiting. Many people on my street have complained.

Cons: Rude, Unprofessional

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Youngblood picks up garbage from the Portofino Bostro on West Henrietta Road, which is surround by over 20 residences within 500 feet, no other commercial locations nearby. They insist on picking up the dumpster at 3:30AM - their noisy trucks and then the load noise of dumpster contents being dumped into their truck is real nice to woken up to. Have called numerous times, only to be directed to a supervisor's voice mail - have left messages, which have never been returned by this so-called supervisor. Other nieghbors are fed up with this as well - we should be able to sleep with ur windows open in the summer, without being disturbed by an inconsiderate disposal company. No help from anyone at the company and apparently no way to talk to anyone of any authority. Hopefully myself and the other residents here can get the word out and this comapny with get theirs eventually. Based on the other reviews you can see they don't treat their customers, or the general public, with any respect.

0
★☆☆☆☆

Youngblood picks up garbage from the Portofino Bostro on West Henrietta Road, which is surround by over 20 residences within 500 feet, no other commercial locations nearby. They insist on picking up the dumpster at 3:30AM - their noisy trucks and then the load noise of dumpster contents being dumped into their truck is real nice to woken up to. Have called numerous times, only to be directed to a supervisor's voice mail - have left messages, which have never been returned by this so-called supervisor. Other nieghbors are fed up with this as well - we should be able to sleep with ur windows open in the summer, without being disturbed by an inconsiderate disposal company. No help from anyone at the company and apparently no way to talk to anyone of any authority. Hopefully myself and the other residents here can get the word out and this comapny with get theirs eventually. Based on the other reviews you can see they don't treat their customers, or the general public, with any respect.

Pros: None

Cons: Terrible so called "Supervisor" & Lack of Respect

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They missed pickup on several occasions and their customer service was unresponsive and outright rude. My experience is consistent with the other reviewers. Don't be drawn in by their low rates, it's just now worth the trouble.

0
★☆☆☆☆

They missed pickup on several occasions and their customer service was unresponsive and outright rude. My experience is consistent with the other reviewers. Don't be drawn in by their low rates, it's just now worth the trouble.

Pros: none

Cons: They are just plain rude and unreliable.

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Terrible customer service. Upon having a billing dispute, I found the Supervisor to be completely unhelpful and told me the owner would never speak to a customer. The Supervisor (Rachel) was rude as can be over a simple billing issue that could have easily been resolved. Don't go woth this company!

0
★☆☆☆☆

Terrible customer service. Upon having a billing dispute, I found the Supervisor to be completely unhelpful and told me the owner would never speak to a customer. The Supervisor (Rachel) was rude as can be over a simple billing issue that could have easily been resolved. Don't go woth this company!

Pros: service was regular

Cons: see review

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I WENT OVER TO TALK TO ONE OF THE SUPERVISORS (GARRY GRICE) AND ALL GOT WAS BAD ATTITUDE AND BAD LANGUAGE... I DID NOT GET NONE OF MY ANSWERS ALL I GOT WAS EMBARASSMENT. HE DID NOT TRY TO HELP ME HE TOLD ME TO GET THE F*** OUT, THERE WAS LIKE TWO OTHER PEOPLE THERE WHEN HE (GARRY GRICE) WAS TALKING ABOUT MY PROBLEMS, I THOUGHT THAT THERE WAS A LAW CALLED HIPPA!!!!!!!!! I GUESS NOT.. I FELT SO EMBARASSED I JUST LEFT AND WENT IN MY CAR AND CRIED... WHEN I GOT HOME I TRYED TO GIVE THEM A CALL TO TALK TO OWNER BUT THEY SAID THAT THEY CANT HELP, HE WAS NOT THERE,HE WILL CALL ME BACK AND ECT... I DID NOT GET NO ANSWERS AT ALL. WHAT A JOKE... BAD SERVICE...........

0
★☆☆☆☆

I WENT OVER TO TALK TO ONE OF THE SUPERVISORS (GARRY GRICE) AND ALL GOT WAS BAD ATTITUDE AND BAD LANGUAGE... I DID NOT GET NONE OF MY ANSWERS ALL I GOT WAS EMBARASSMENT. HE DID NOT TRY TO HELP ME HE TOLD ME TO GET THE F*** OUT, THERE WAS LIKE TWO OTHER PEOPLE THERE WHEN HE (GARRY GRICE) WAS TALKING ABOUT MY PROBLEMS, I THOUGHT THAT THERE WAS A LAW CALLED HIPPA!!!!!!!!! I GUESS NOT.. I FELT SO EMBARASSED I JUST LEFT AND WENT IN MY CAR AND CRIED... WHEN I GOT HOME I TRYED TO GIVE THEM A CALL TO TALK TO OWNER BUT THEY SAID THAT THEY CANT HELP, HE WAS NOT THERE,HE WILL CALL ME BACK AND ECT... I DID NOT GET NO ANSWERS AT ALL. WHAT A JOKE... BAD SERVICE...........

Pros: BAD LANGUAGE.. BAD ATTITUDE AND BAD CUSTOMER SERVICE...

Cons: SAME AS THE ABOVE....

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Moved into a new apartment, paid a bill for the account of the previous tenant. Got a refund check back to old tenants name. I called told them I erroneously paid that account, have the cancelled check with the account annotated in the notes section which is the same on the refund check. They would not issue me a credit of one month or refund me because it is against their policy. So I had to have my attorney draft them a letter over $20.61. What a waste of time over a lame policy.

0
★☆☆☆☆

Moved into a new apartment, paid a bill for the account of the previous tenant. Got a refund check back to old tenants name. I called told them I erroneously paid that account, have the cancelled check with the account annotated in the notes section which is the same on the refund check. They would not issue me a credit of one month or refund me because it is against their policy. So I had to have my attorney draft them a letter over $20.61. What a waste of time over a lame policy.

 

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