Next Cleaners

★★☆☆☆
  • 726 9th Ave

    New York, NY 10019

    Map & Directions
  • 212-489-0560

Personal Services

Personal Services
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You know when you plan ahead and drop something off on Monday for a Thursday night event? When you know, and they reconfirm that it'll be ready on Wednesday? Typically it's because its something important...well, when you show up on Thursday morning to pick up your dry cleaning and they tell you it won't be ready for another day because the machine broke on Tuesday, how would you feel?

I reacted by explaining to them that it is unacceptable. I told them that I will not be paying full price for my garmets. They screamed, yelled, slammed fists. I mean seriously, when i have a $300/month dry cleaning bill, you'd think they'd treat me a little bit better. They don't really appear to care about customer service and retention....

1
★★☆☆☆

You know when you plan ahead and drop something off on Monday for a Thursday night event? When you know, and they reconfirm that it'll be ready on Wednesday? Typically it's because its something important...well, when you show up on Thursday morning to pick up your dry cleaning and they tell you it won't be ready for another day because the machine broke on Tuesday, how would you feel?

I reacted by explaining to them that it is unacceptable. I told them that I will not be paying full price for my garmets. They screamed, yelled, slammed fists. I mean seriously, when i have a $300/month dry cleaning bill, you'd think they'd treat me a little bit better. They don't really appear to care about customer service and retention....

.

They will smile and nod, and then tell you they can't give you a discount on their high prices because they are the best dry cleaner on the block, but they are in fact the worst. I took two different sets of dry cleaning there. They spilled something on one pair of pants, then tried to charge me to get it out when I brought it in the next day for them to clean. They refused to fix their own mistake, and now these pants are ruined. They also are way overpriced for the area, which I think they justify by being on the Ninth Ave side of Worldwide plaza. There are far better cleaners on Eighth Ave, and far cheaper cleaners on Ninth Ave. I do recommend this place if there is a shirt or pair of pants you'd like have disappear or become ruined.

0
★☆☆☆☆

They will smile and nod, and then tell you they can't give you a discount on their high prices because they are the best dry cleaner on the block, but they are in fact the worst. I took two different sets of dry cleaning there. They spilled something on one pair of pants, then tried to charge me to get it out when I brought it in the next day for them to clean. They refused to fix their own mistake, and now these pants are ruined. They also are way overpriced for the area, which I think they justify by being on the Ninth Ave side of Worldwide plaza. There are far better cleaners on Eighth Ave, and far cheaper cleaners on Ninth Ave. I do recommend this place if there is a shirt or pair of pants you'd like have disappear or become ruined.

Pros: Convenience, speed

Cons: Terrible service, irritable counterworkers, THEY RUIN YOUR CLOTHES

 

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